Functional Skills
DevOps
Quality Assurance
Communications
Medical Affairs
Biostatistics
User Acceptance Testing
Technical Accounting
Clinical Data Management
Content Marketing
Change Management / Org Design
Software Skills
Microsoft PowerPoint
Microsoft Excel
Adobe Photoshop
Microsoft Office
Adobe Illustrator
Python
Microsoft Word
Adobe InDesign
Documentum
Sector Experience
Aerospace & Defense
Healthcare
Life Sciences & Pharma
Manufacturing
Notable Clients
Abbott Vascular
Bayer
Elekta
Fortune 500
Experience
Contract-self
Other
Medical and Technical Writer
1/2022 - Present
• Optimizes business processes, drives continuous improvement, and develops/revises content.
• Partners with founder to drive traffic to app that helps track medical expenses and manage healthcare bills.
• Partners with software engineer to revise and finalize conference presentation.
• Upgrades content and layout to educate and grow customer base.
• Partners with founder to drive traffic to app that helps track medical expenses and manage healthcare bills.
• Partners with software engineer to revise and finalize conference presentation.
• Upgrades content and layout to educate and grow customer base.
Jazz Pharmaceutical/PGC
Other
Manager/Technical Writer (R&D Process and
1/2019 - 1/2022
• Developed, standardized, and drafted R&D processes.
• Dramatically improved global process quality and efficiency, illustrated holistic perspectives, and reduced waste and variation by authoring dozens of Six Sigma-recommended process maps.
• Overhauled and improved dozens of procedures by assessing step-by-step processes, drafting new versions,
• Created document infrastructure to future-proof procedures, staff changes, and regulatory inspections.
• Championed clinical trial success, improved staff understanding, and reduced rework/errors by process mapping the hundreds of steps involved in a clinical trial.
• Designed and drafted 7+ department newsletters that were distributed throughout R&D.
• Ensured smooth onboarding for new hires and clarified roles and responsibilities in Biostatistics by revising content and designing layout in Slab.
• Dramatically improved global process quality and efficiency, illustrated holistic perspectives, and reduced waste and variation by authoring dozens of Six Sigma-recommended process maps.
• Overhauled and improved dozens of procedures by assessing step-by-step processes, drafting new versions,
• Created document infrastructure to future-proof procedures, staff changes, and regulatory inspections.
• Championed clinical trial success, improved staff understanding, and reduced rework/errors by process mapping the hundreds of steps involved in a clinical trial.
• Designed and drafted 7+ department newsletters that were distributed throughout R&D.
• Ensured smooth onboarding for new hires and clarified roles and responsibilities in Biostatistics by revising content and designing layout in Slab.
CONTRACT
Other
Medical and Technical Writer
1/2018 - 1/2019
• Delivered multiple documents for diverse clients.
• Synchrony Healthcare (remote; West Chester, PA): Prepared physicians for conference presentations by researching and drafting a storyboard narrative for irritable bowel syndrome.
• Nevro (Redwood City, CA): Facilitated patient understanding of spinal cord stimulation device to treat chronic pain by editing patient user manual and drafting a de novo quick guide for an investigational study.
• Acerta Pharma/AstraZeneca (South San Francisco): Wrote and edited documents and process maps.
• Synchrony Healthcare (remote; West Chester, PA): Prepared physicians for conference presentations by researching and drafting a storyboard narrative for irritable bowel syndrome.
• Nevro (Redwood City, CA): Facilitated patient understanding of spinal cord stimulation device to treat chronic pain by editing patient user manual and drafting a de novo quick guide for an investigational study.
• Acerta Pharma/AstraZeneca (South San Francisco): Wrote and edited documents and process maps.
Gilead Sciences
Other
Sr. QA Technical Writer
1/2015 - 1/2018
• Championed infrastructure growth, document quality, and training materials.
• Developed infrastructure of new department by authoring, revising, and managing dozens of documents.
• Initiated and maintained cross-functional partnerships to ensure process accuracy.
• Ensured site-wide understanding of processes by creating process maps, templates, and newsletters.
• Developed infrastructure of new department by authoring, revising, and managing dozens of documents.
• Initiated and maintained cross-functional partnerships to ensure process accuracy.
• Ensured site-wide understanding of processes by creating process maps, templates, and newsletters.
Boston Scientific
Other
Technical Writer II (R&D)
1/2013 - 1/2015
• Ensured product approval and robust testing of Class II arrythmia catheters.
• Finalized multiple device design history progress/technical reports and protocols for accelerated aging, real-time, and zero-time testing.
• Finalized multiple device design history progress/technical reports and protocols for accelerated aging, real-time, and zero-time testing.
Accuray
Other
Medical Writer/Clinical Educator
1/2012 - 1/2013
• Communicated clinical trial results.
• Voiced company findings by rewriting and editing 5+ articles for peer-reviewed medical journals.
• Innovated training content by scripting, narrating, and recording 9 multimedia video presentations. Boosted company intelligence by capturing user feedback in quizzes and surveys.
• Ensured publication of Accuray's book on treating lung cancer via reviewing and editing.
• Voiced company findings by rewriting and editing 5+ articles for peer-reviewed medical journals.
• Innovated training content by scripting, narrating, and recording 9 multimedia video presentations. Boosted company intelligence by capturing user feedback in quizzes and surveys.
• Ensured publication of Accuray's book on treating lung cancer via reviewing and editing.
Abbott Vascular/Adecco
Other
Medical Writer III/Publications Lead
1/2009 - 1/2010
• Prepared Phase IV regulatory documents for a Class III drug-eluting stent (XIENCE).
• Edited and proofread Phase IV documents (e.g., protocols/amendments, patient informed consents, CSRs, a European IFU, and SOPs) for domestic and global markets (e.g., China and Japan).
• Contributed to robust conference presentations through extensive editing and review of PowerPoint slide decks, abstracts, and posters.
• Edited and proofread Phase IV documents (e.g., protocols/amendments, patient informed consents, CSRs, a European IFU, and SOPs) for domestic and global markets (e.g., China and Japan).
• Contributed to robust conference presentations through extensive editing and review of PowerPoint slide decks, abstracts, and posters.
Genentech
Other
Associate Technical Editor/Writer (Fermentation/Quality Assurance)
1/2004 - 1/2008
• Acted as lead writer during manufacturing campaigns (cGMP) for approved and investigational drugs.
• Upheld compliant manufacturing of approved drugs and compounds by authoring and editing 100+ SOPs and batch production records for drugs such as Avastin, Enbrel, and Xolair that conformed to 21CFR Part 11.
• Led dozens of team discussions with SMEs (e.g., from Regulatory, Engineering, and Quality Assurance), resolved conflicts, provided strategic intelligence and guidance, and met milestone deadlines.
• Ensured regulatory/inspection readiness and resolved CAPAs by capturing detailed changes and justifications in content management system.
• Trained and collaborated with technicians on the Fermentation floor.
• Upheld compliant manufacturing of approved drugs and compounds by authoring and editing 100+ SOPs and batch production records for drugs such as Avastin, Enbrel, and Xolair that conformed to 21CFR Part 11.
• Led dozens of team discussions with SMEs (e.g., from Regulatory, Engineering, and Quality Assurance), resolved conflicts, provided strategic intelligence and guidance, and met milestone deadlines.
• Ensured regulatory/inspection readiness and resolved CAPAs by capturing detailed changes and justifications in content management system.
• Trained and collaborated with technicians on the Fermentation floor.