Provide strategic and tactical leadership in harnessing technologies (Workplace Applications and Services including Endpoints and Collaboration, Infrastructure Services including Network Connectivity and Security) to deliver value-added services to a cluster of government agencies. Responsible to lead the team in driving and executing ICT initiatives, apps and services, in partnership with the Chief Information Officer of the assigned agencies.

Principal IT Business Partner across the Asia region and extended member of the regional senior leadership team to align the business strategy, plans and priorities to effectively manage the business demand for corporate IT services. Business relationship management to provide strategic advice by proactively identifying technical solutions to help solve business problems. Engagement with auditors to effectively manage risk and policy compliance.
● Accountable for DXC IT Services (End User Computing, Platform & Infrastructure, Unified Communications, Cloud, Cyber Security, Network and Applications ERP/CRM/HR) with an annual OPEX
● budget of over USD$60M for a region across 20 countries with over 20k+ user base spanning over 30 sites.
● • Influenced the business adoption and strategic use of modern End User Computing, Network, ERP/CRM solutions resulting in savings of over US$3M.
• Provided key technology leadership to define and drive the IT transition plan for 2 major mergers/acqui

Headed a wide portfolio of Managed Services and Device as a Service (DaaS/MPS) business functions across Customer Success, Service Delivery, Project Management, Business Development, Business Operations and Technical Consulting. Customer Success leader with full P&L ownership of over US$60M annual revenue across 4 contractual service lines (Services, Hardware, Supplies & Solutions) and managed total project portfolio contract value size of more than US$120M over 3 years.
● • Reorganized key account delivery, project, and business operation functions; drove upselling initiatives to clients resulting in the business unit exceeding Managed Services P&L revenue targets for 4 consecutive financial years from FY16-19.
• Established the Project Management Office (PMO) and financial management including budgeting and approving forecasts. Standardized the project management methodology/tools and increased MS hardware and solutions revenue targets exceeding US$20M for 10 consecutive quarters.

Led a team of project managers under the Global Accounts & Financial Services Industry (FSI) vertical. Accountable for project delivery of a wide portfolio of mission-critical Data, Voice, and Mobile Network services across the Asia Pacific region.
● • Overall program lead responsible for the successful rollout of the Telecommunication Services scope for the inaugural Singapore 2010 Youth Olympic Games.
• Successfully managed the WAN/LAN migration project to support Australia and New Zealand Banking Group's (ANZ) acquisition of Royal Bank of Scotland's (RBS) retail and commercial businesses in Singapore and Indonesia. Largest managed outsourcing services account for SingTel with TCV of US$500M.

Led the delivery and pre-sales support services of multi-million dollar IT outsourcing deals across Asia Pacific & Japan for Service Management (ITSM), Service Portal, Customer Reporting, Monitoring and Data Collection, Configuration Management, Asset Management and IT infrastructure.

Managed IT data center operations and technical service delivery services for SITA-Equant JV. Project implementation and support of high availability infrastructure for mission-critical database, application and middleware systems with a specific focus on Wintel & Unix platforms, System Virtualization, SAN/NAS Storage, Backup, Monitoring, Security and Intrusion Detection Systems.

Management of mission-critical systems (Wintel/Unix) for the Singapore Government internet data centre. IDA HITS Internet Data Centre Relocation. Business continuity and disaster recovery planning.