Functional Skills
Business Analysis
Business Development
Business Operations
Financial Management
Revenue Growth
Contract Pricing / Negotiation
Strategic Planning
Leadership Development
Customer Relationship Management
Software Skills
AWS
Microsoft Office
Salesforce
Trello
Asana
Jira
Oracle Financials Cloud
Outlook
Canva
Zoom
ActiveCampaign
Microsoft Excel
SAP
Sector Experience
Aerospace & Defense
Media & Entertainment
Technology
Transportation & Logistics
Travel & Hospitality
Experience
INTUITIVE NORTH
Management Consulting
Founder, Leadership Development Consultant
1/2022 - Present
• Designed and delivered transformational leadership, productivity, and change management workshops and events, fostering significant client achievements and organizational impact.
• Created and led business visualization and change management sessions that enhanced participants' ability to navigate transitions and uncertainty, producing measurable client outcomes.
• Expanded reach to 4,000+ members through strategic partnerships, increasing program attendance, media coverage, and network engagement (e.g., Better Business Bureau, La Jolla Music Society).
• Built a recognized thought leadership presence in business leadership and advancement through high-quality, influential content that attracted media attention and deepened audience engagement.
• Created and led business visualization and change management sessions that enhanced participants' ability to navigate transitions and uncertainty, producing measurable client outcomes.
• Expanded reach to 4,000+ members through strategic partnerships, increasing program attendance, media coverage, and network engagement (e.g., Better Business Bureau, La Jolla Music Society).
• Built a recognized thought leadership presence in business leadership and advancement through high-quality, influential content that attracted media attention and deepened audience engagement.
Anuvu
Sales
Senior Account Director - Aviation North America
1/2021 - 1/2024
• Increased regional revenue threefold and significantly contributed to United Airlines' global ranking by guiding the implementation of advanced in-seat entertainment systems and integrating delivery platforms (OPEN AWS, internal proprietary META) to optimize efficiency and expand customer reach.
• Improved content deployment timelines and client satisfaction through streamlined coordination across internal teams, key clients, and external vendors.
• Optimized content strategies and budget performance by implementing analytics and cloud solutions to accurately quantify licensing, ad spend, and performance metrics.
• Managed P&L and generated $38M in revenue, achieving 10–20% annual growth by aligning client expenditures with strategic forecasts, refining content selection through analytics, and ensuring transparent communication across teams.
• Strengthened client relationships and revenue growth for United, Southwest, and Breeze through strategic RFP responses, quarterly business reviews, and impactful trade show collaborations.
• Advanced organizational and client knowledge of inflight entertainment systems through targeted training in programming and account management. Led adoption of analytics and AI strategies for content programming to enhance data-driven decision-making.
• Improved content deployment timelines and client satisfaction through streamlined coordination across internal teams, key clients, and external vendors.
• Optimized content strategies and budget performance by implementing analytics and cloud solutions to accurately quantify licensing, ad spend, and performance metrics.
• Managed P&L and generated $38M in revenue, achieving 10–20% annual growth by aligning client expenditures with strategic forecasts, refining content selection through analytics, and ensuring transparent communication across teams.
• Strengthened client relationships and revenue growth for United, Southwest, and Breeze through strategic RFP responses, quarterly business reviews, and impactful trade show collaborations.
• Advanced organizational and client knowledge of inflight entertainment systems through targeted training in programming and account management. Led adoption of analytics and AI strategies for content programming to enhance data-driven decision-making.
Global Eagle Entertainment
Sales
Account Director - Aviation North America
1/2013 - 1/2021
• Drove a 25% annual revenue increase by transitioning major airlines (United, Southwest, JAL, Qantas) from pay-per view to complimentary passenger models, identifying upsell opportunities and negotiating new high-value contracts.
• Generated and managed $58M in revenue across diverse regions, maintaining performance during significant mergers by fostering collaboration with regional teams and executing robust change management strategies.
• Increased client satisfaction and operational KPIs by overhauling support operations with new processes and procedures, leading a multinational team of 13 to achieve 98% delivery efficiency on complex projects.
• Expanded market presence through new client acquisitions, opening an international office in Sydney, and transitioning service models to improve profit margins.
• Earned multiple promotions culminating in the company's highest honor for outstanding contributions and leadership.
• Generated and managed $58M in revenue across diverse regions, maintaining performance during significant mergers by fostering collaboration with regional teams and executing robust change management strategies.
• Increased client satisfaction and operational KPIs by overhauling support operations with new processes and procedures, leading a multinational team of 13 to achieve 98% delivery efficiency on complex projects.
• Expanded market presence through new client acquisitions, opening an international office in Sydney, and transitioning service models to improve profit margins.
• Earned multiple promotions culminating in the company's highest honor for outstanding contributions and leadership.
Post Modern Group
Sales
Account Manager, AMP International
1/2011 - 1/2013
• Hand-selected to direct integration of inflight entertainment for the United/Continental merger, saving the client 40% in costs while maintaining satisfaction and loyalty over 14 years.
• Negotiated and programmed content across Hollywood, independent, and digital platforms, achieving a 40% reduction in programming costs and securing new clients in North America, the Middle East, and Asia.
• Managed inflight content for Virgin America, contributing to consecutive regional and global APEX Passenger Choice awards.
• Developed operational systems for order management, technical QC, and budget tracking, enabling consistent on-time delivery from the second month onward.
• Negotiated and programmed content across Hollywood, independent, and digital platforms, achieving a 40% reduction in programming costs and securing new clients in North America, the Middle East, and Asia.
• Managed inflight content for Virgin America, contributing to consecutive regional and global APEX Passenger Choice awards.
• Developed operational systems for order management, technical QC, and budget tracking, enabling consistent on-time delivery from the second month onward.