Functional Skills

Project Management
Software Development
Agile Software Development
Leadership Development
Operations Management
Change Management / Org Design
Robotic Process Automation
Marketing Analytics
Product Data Management
Finance Transformation
Business Process Outsourcing

Software Skills

Jira

Sector Experience

Business Services
Financial Services
Manufacturing
Technology
Telecom

Notable Clients

CARE
Chick-fil-A
JELD-WEN Holding
NASDAQ

Fortune 500

Experience

BrightHill Group LLC Management Consulting
Principal and Software Development Leadership Coach
1/2011 - Present
• Provided Agile coaching and operational transformation to clients, helping technical teams adopt Agile methodologies, improve workflow, and increase speed of delivery.
• Worked with senior executives at prominent organizations (e.g., NASDAQ, Howard Hughes Medical Institute, Cincinnati Bell) to design project management offices (PMOs), streamline project lifecycles, and foster organizational alignment with business strategies.
• Delivered training on Agile frameworks (e.g., Scrum, Kanban) and implemented tools for agile software development cycles, enabling teams to manage projects with transparency and flexibility.
• Supported product management teams by refining processes using Pragmatic Marketing frameworks and Agile Product Management, accelerating market entry for new products and driving revenue growth.

BrightHill Group LLC Product Management / Strategy
Principal and Software Development Leadership Coach
1/2011 - Present
• Provided Agile coaching and operational transformation to clients, helping technical teams adopt Agile methodologies, improve workflow, and increase speed of delivery.
• Worked with senior executives at prominent organizations (e.g., NASDAQ, Howard Hughes Medical Institute, Cincinnati Bell) to design project management offices (PMOs), streamline project lifecycles, and foster organizational alignment with business strategies.
• Delivered training on Agile frameworks (e.g., Scrum, Kanban) and implemented tools for agile software development cycles, enabling teams to manage projects with transparency and flexibility.
• Supported product management teams by refining processes using Pragmatic Marketing frameworks and Agile Product Management, accelerating market entry for new products and driving revenue growth.

Connectiv Solutions Product Management / Strategy
Vice President, Products
3/2008 - 11/2011
• Spearheaded the development and market launch of a SaaS telecom analytics platform, leading product management and software development teams to deliver a high-value product within months.
• Formalized an Agile product management approach, aligning operations and software development teams, achieving a 50% increase in recurring revenue over 18 months.
• Led adoption of Agile methodologies, fostering collaborative development and cross-functional alignment, which increased efficiency and enabled faster feature releases.

Connectiv Solutions Information Technology
Vice President, Products
3/2008 - 11/2011
• Spearheaded the development and market launch of a SaaS telecom analytics platform, leading product management and software development teams to deliver a high-value product within months.
• Formalized an Agile product management approach, aligning operations and software development teams, achieving a 50% increase in recurring revenue over 18 months.
• Led adoption of Agile methodologies, fostering collaborative development and cross-functional alignment, which increased efficiency and enabled faster feature releases.

Marriott International Information Technology
Director, Information Resources
1/1998 - 1/2008
• Directed software development and business process automation initiatives, enhancing team productivity by advancing processes to CMM Level 3 standards.
• Established and scaled Agile practices across development teams, enabling improved project outcomes through iterative delivery and responsive planning.
• Implemented comprehensive identity management and process automation solutions to support compliance and security initiatives, including PCI-DSS.

Marriott International Information Technology
Director, Information Resources
1/1998 - 1/2008
• Directed software development and business process automation initiatives, enhancing team productivity by advancing processes to CMM Level 3 standards.
• Established and scaled Agile practices across development teams, enabling improved project outcomes through iterative delivery and responsive planning.
• Implemented comprehensive identity management and process automation solutions to support compliance and security initiatives, including PCI-DSS.