Functional Skills
Software Skills
Sector Experience
Experience
● • Led complete end to end implementation for Quote to Cash touchless automation for email orders collaborating AI tools Like UiPath with Salesforce and SAP applications
• Managed system integration for finance-related fulfillment processes, ensuring compliance with tax, accounting, and regulatory requirements
• Managed relationships with both technical and non-technical stakeholders, particularly in marketing and communication teams, ensuring alignment with project goals
• Determined and validated processes, schedules and timelines for project inception to go live
• Collaborated with marketing and communication teams to develop tailored solutions that aligned with business goals, driving a 35% increase in customer engagement
• Conducted sprint planning, retrospectives, and stand-ups to ensure alignment with Agile principles
• Mitigated project risks by identifying bottlenecks early, leading to a s
● • Lead the planning, execution, and delivery of D365 implementation projects, ensuring projects are delivered on time, within scope, and within budget
• Ensured financial compliance, tax reporting accuracy, and reconciliation within D365 implementations
• Act as the primary point of contact for internal and external stakeholders, including clients, team members, and third-party vendors
• Oversee and manage cross-functional project teams, including D365 consultants, developers, and technical teams
• Ensure the D365 solution is delivered according to best practices and meets the client's requirements
• Implement change management processes when necessary and ensure proper documentation is maintained
● • Created new entity to incorporate General Ledger Entries to new ERP
• Led PMO team to implement Xorosoft ERP & WMS for 3 facilities in Canada
• Onboarded 12 Apparel Brands on to the platform
• Created SOP's and Trained 80 Associates within the organization
• Created flowcharts and dashboards to monitor KPI and customer service issues
● • Built and provided strategic support for CG's Project Management office (PMO)
• Identified business needs; built relationships and partnerships with key stakeholders
• Facilitated and led Steering Committee meetings and presented project progress through weekly and monthly status reports
• Monitored development work and results; recognized and capitalized on improvement opportunities by creating Project Charter, BRD's for each phase of project and revised RFPs with existing vendors for timely and efficient delivery.
• Worked with Enterprise Program Management on projects related to Supply Chain Management process improvement and Reporting
• Implemented D365 new entities for APAC Region (Japan)
• Responsible for spearheading OMNICART experience for all CG entities in Europe
• Facilitated activities for
● • Piloted a new MRP to feed D365 ERP for REEF's Kitchen Supply Chain Network
• Performed risk management to minimize project hurdles
• Coordinated internal resources and third parties/vendors
• Planned, forecasted and managed project budgets, resources, schedules and milestones
● • Managed Lululemon's Omni Channel and order fulfilment best practices during Covid Shutdown and Openings
• Responsible for Lululemon's facility enhancement of Distribution Centers in North America
• Selected a new 3PL Distribution Center to manage Yoga Mat and Self-Care category
• Worked with Supply Chain leadership team for OPEX Planning, Tracking & Budgeting
• Successfully planned and performed system analysis workshops with the stakeholders and business SMEs, managed communications and built successful productive relationships
• Manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverables
● • Conducted transportation/warehousing network optimization initiative eliminating 2 warehouses while reducing transportation costs. Initiative resulted in a 4% savings on a $48M spend.
• Review purchasing decisions, orders and vendor contracts to ensure requests are met in a timely manner.
• Address and resolve all Inventory discrepancies immediately to ensure targeted fill rates.
• Responsible for mentoring and development of Global SCM Team in US, Korea and China
● • Converted old legacy system and implemented NetSuite for Inventory, Supply and Demand Planning.
• Provided overall project leadership by managing detailed project plan, scope, resources, budget, forecast, risk mitigation, deployment, training, change management and metrics.
• Ensured project team members adhere to established project delivery methodology.
• Facilitated workshops, steering committee meetings, and project review and approval councils.
● • Led Supply Chain 3PL GT Nexus Configuration with DHL for 500+ vendors in Asia.
• Trained 133 users and managed 12 associates from Imports, Purchasing and DC Operations
• Presented, Facilitated and Led Process Improvement training sessions throughout the organization.
• Tracked & Managed On time deliveries to Harbor Freight's 410+ Stores in USA
● • Operation research and Lead Analyst responsible for Pre-Merger supply chain strategy in Inventory Management, which resulted in reduction of
● 3.6 million in excess and obsolete reserves.
• Team leader in selecting the printing vendor for product marketing catalogues for the Asian Market, which resulted in $400K potential annual savings.