Functional Skills
Business Analysis
Business Operations
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Benefits Management
Change Management / Org Design
Employee Engagement
Learning & Development
Leadership Development
Organizational Design
Performance Management
Talent Acquisition
Succession Planning
Internal Communications
Project Management
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Asana
Qualtrics
Salesforce
Rippling
Tableau
Certifications
SHRM-CPSHRM Certified Professional
Sector Experience
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Experience
Creatio
Human Resources
Vice President of People, Global (formally Human Resources Director, Americas & Western Europe
7/2024 - 6/2025
High-growth SaaS automation platform that achieved unicorn status ($1.2B valuation) in 2024
• Promoted from Director to Vice President as scope expanded from regional to global leadership; reported directly to the CEO and led Peo
ple strategy across HR, TA, Admin, and Employee Experience in APAC, EMEA, and the Americas.
• Managed and developed a 20+-person global team, driving organizational design, leadership succession, and scalable systems supporting growth before and after the company's $1.2B valuation.
• Oversaw complex employee-relations matters—including high-stakes terminations, mediations, and investigations—and successfully led
company response in employment litigation; built scalable ER frameworks ensuring global compliance.
• Directed global TA, leadership, and learning programs; launched manager-enablement, internal-mobility, and data-driven hiring frame works to strengthen retention and succession pipelines.
• Drove company-wide engagement initiatives (e.g., Above & Beyond Club) and served as a public-facing culture ambassador, leading 500+ attendee events and employer-brand activations.
• Implemented HRIS, ATS, and scalable systems; developed compensation bands and performance-management frameworks to enhance
alignment, consistency, and operational efficiency.
• Promoted from Director to Vice President as scope expanded from regional to global leadership; reported directly to the CEO and led Peo
ple strategy across HR, TA, Admin, and Employee Experience in APAC, EMEA, and the Americas.
• Managed and developed a 20+-person global team, driving organizational design, leadership succession, and scalable systems supporting growth before and after the company's $1.2B valuation.
• Oversaw complex employee-relations matters—including high-stakes terminations, mediations, and investigations—and successfully led
company response in employment litigation; built scalable ER frameworks ensuring global compliance.
• Directed global TA, leadership, and learning programs; launched manager-enablement, internal-mobility, and data-driven hiring frame works to strengthen retention and succession pipelines.
• Drove company-wide engagement initiatives (e.g., Above & Beyond Club) and served as a public-facing culture ambassador, leading 500+ attendee events and employer-brand activations.
• Implemented HRIS, ATS, and scalable systems; developed compensation bands and performance-management frameworks to enhance
alignment, consistency, and operational efficiency.
Creatio
Human Resources
Global Human Resources Manager
10/2022 - 7/2024
• Oversaw regional HR and Admin operations across the Americas and Western Europe, managing HR processes, compliance, and employee relations.
• Managed a team of 2 and led all operational HR processes including onboarding automation, benefits design, and lifecycle management.
• Directed international hiring (EOR, B2B, entity-based) and led recruiter/manager enablement through training and competency frame works.
• Executed a $1M+ office fit-out project, overseeing vendors, budgets, and project milestones to deliver a modern, functional workspace.
• Recruited executive-level roles (CFO, SVP) and rolled out Creatio Connect, an internal communications platform to boost engagement.
• Managed a team of 2 and led all operational HR processes including onboarding automation, benefits design, and lifecycle management.
• Directed international hiring (EOR, B2B, entity-based) and led recruiter/manager enablement through training and competency frame works.
• Executed a $1M+ office fit-out project, overseeing vendors, budgets, and project milestones to deliver a modern, functional workspace.
• Recruited executive-level roles (CFO, SVP) and rolled out Creatio Connect, an internal communications platform to boost engagement.
Bay Transportation Authority
Human Resources
Human Resources Generalist
11/2021 - 10/2022
• Oversaw compliance cases for employees and contractors (I9, Visa/Immigration status, Conflict of Interest Ethics)
• Worked as an HR Business Partner to all departments (leave administration, PMO, benefits, talent acquisition, compliance) to reduce time to hire and advise in process and workflow updates
• Train edHR Business Partners and Coordinators to handle employee relations items such as documentation, written assistance plans, per formance improvement plans, warnings, suspensions, and termination requests
• Successfully consolidated and automated trainings into LMS that were specialized for different organizational units
• Managed executive employee relations items; facilitate mediations, work with legal on MCAD cases, and review disciplinary action cases
• Designed dashboards to increase transparency and effectiveness of onboarding process
• Implemented a new LMS system to streamline performance management, which included performance reviews and compensation modules
• Created Mentorship and MBA programs using SalesForce and Tableau to better organize applications and report data
• Self-created algorithms to streamline the manual process of selecting and reviewing hundreds of applicants per program
• Worked as an HR Business Partner to all departments (leave administration, PMO, benefits, talent acquisition, compliance) to reduce time to hire and advise in process and workflow updates
• Train edHR Business Partners and Coordinators to handle employee relations items such as documentation, written assistance plans, per formance improvement plans, warnings, suspensions, and termination requests
• Successfully consolidated and automated trainings into LMS that were specialized for different organizational units
• Managed executive employee relations items; facilitate mediations, work with legal on MCAD cases, and review disciplinary action cases
• Designed dashboards to increase transparency and effectiveness of onboarding process
• Implemented a new LMS system to streamline performance management, which included performance reviews and compensation modules
• Created Mentorship and MBA programs using SalesForce and Tableau to better organize applications and report data
• Self-created algorithms to streamline the manual process of selecting and reviewing hundreds of applicants per program
4Front Ventures
Human Resources
Human Resources Generalist
12/2020 - 11/2021
• Managed 200 employees between four retail, production, and agricultural facilities in Massachusetts
• Created and implemented COVID safety processes and procedures for Massachusetts, Washington, Illinois
• Implemented PFML in Massachusetts and was the leave administrator for all open cases
• Oversaw team of 5 recruiters and coordinators
• Developed data spreadsheets for tracking metrics, which were used for board team's monthly reviews
• Implemented data analytics folders within SharePoint to protect, manage, and track employee documents
• Increased productivity and retention through reward systems and statewide activities
• Independently managed employee relations (employee disputes, FMLA, ADA, and medical accommodations)
• Standardized recruitment and onboarding processes for entire company (scaled from 15 to 500 people over 2 years)
• Facilitated training, led career guidance, and offered development opportunities for all staff levels
• Created and implemented COVID safety processes and procedures for Massachusetts, Washington, Illinois
• Implemented PFML in Massachusetts and was the leave administrator for all open cases
• Oversaw team of 5 recruiters and coordinators
• Developed data spreadsheets for tracking metrics, which were used for board team's monthly reviews
• Implemented data analytics folders within SharePoint to protect, manage, and track employee documents
• Increased productivity and retention through reward systems and statewide activities
• Independently managed employee relations (employee disputes, FMLA, ADA, and medical accommodations)
• Standardized recruitment and onboarding processes for entire company (scaled from 15 to 500 people over 2 years)
• Facilitated training, led career guidance, and offered development opportunities for all staff levels
4Front Ventures
Human Resources
HR Coordinator
9/2019 - 11/2020
• Took part in company going public (Nov.2020)
• Provided employees with information about policies, job duties, working conditions, wages, promotion opportunities, and employee bene fits
• Conducted employee orientation, sexual harassment, and state required licensure training
• Maintained employee personnel files and Cannabis control required documentation
• Coordinated performance evaluations, corrective action, leave of absence, and termination procedures
• Completed monthly audits for employee documents, I9 retention, policies, and acknowledgements
• Assisted in passing inspections by completing audits, interpreting regulations, allowing us to open two new locations
• Provided employees with information about policies, job duties, working conditions, wages, promotion opportunities, and employee bene fits
• Conducted employee orientation, sexual harassment, and state required licensure training
• Maintained employee personnel files and Cannabis control required documentation
• Coordinated performance evaluations, corrective action, leave of absence, and termination procedures
• Completed monthly audits for employee documents, I9 retention, policies, and acknowledgements
• Assisted in passing inspections by completing audits, interpreting regulations, allowing us to open two new locations
4Front Ventures
Human Resources
Recruiter
3/2019 - 8/2019
• Took part in acquisition and merger
• Collaborated with leadership team to identify staffing needs and develop job descriptions
• Completed and distributed weekly and monthly staffing reports to ensure alignment across hiring goals and deadlines
• Worked with hiring managers to conduct engaging and efficient interview process
• Onboarded candidates with offer letter, background check, state agent card, orientation, and training
• Collaborated with leadership team to identify staffing needs and develop job descriptions
• Completed and distributed weekly and monthly staffing reports to ensure alignment across hiring goals and deadlines
• Worked with hiring managers to conduct engaging and efficient interview process
• Onboarded candidates with offer letter, background check, state agent card, orientation, and training
BOURNEWOOD PSYCHIATRIC HOSPITAL
Other
Mental Health Counselor
12/2016 - 1/2018
• Provided direct care and support in inpatient psychiatric units, working with patients facing severe and complex mental health conditions
• Spent one year in the adolescent unit, supporting youth with acute psychiatric and behavioral challenges through crisis intervention, de
escalation, and therapeutic engagement
• Transitioned to the dual diagnosis unit, working with adults experiencing co-occurring mental health and substance use disorders, providing structured support and behavioral interventions
• Led with emotional intelligence to de-escalate crises, mediate conflicts, and uncover underlying patient needs to foster a sense of safety and
understanding
• Served as a compassionate listener, helping patients express their emotions, process trauma, and find common ground through mediation
techniques
• Assisted in treatment planning and therapeutic programming, collaborating with psychiatrists, nurses, and social workers to implement individualized care plans
• Conducted group therapy sessions focused on coping strategies, emotional regulation, and relapse prevention
• Utilized crisis intervention techniques to de-escalate high-risk situations and ensure a safe environment for patients and staff
• Spent one year in the adolescent unit, supporting youth with acute psychiatric and behavioral challenges through crisis intervention, de
escalation, and therapeutic engagement
• Transitioned to the dual diagnosis unit, working with adults experiencing co-occurring mental health and substance use disorders, providing structured support and behavioral interventions
• Led with emotional intelligence to de-escalate crises, mediate conflicts, and uncover underlying patient needs to foster a sense of safety and
understanding
• Served as a compassionate listener, helping patients express their emotions, process trauma, and find common ground through mediation
techniques
• Assisted in treatment planning and therapeutic programming, collaborating with psychiatrists, nurses, and social workers to implement individualized care plans
• Conducted group therapy sessions focused on coping strategies, emotional regulation, and relapse prevention
• Utilized crisis intervention techniques to de-escalate high-risk situations and ensure a safe environment for patients and staff