Functional Skills
Business Continuity
Compliance and risk
Contract Pricing / Negotiation
Data Management
Data Strategy
Enterprise Performance Management (EPM)
Financial Management
Disaster Recovery
PMO Transformation
Program Management
Project Management
Software Implementation
Vendor Management
Agile Software Development
Cloud Architecture
Software Skills
Storage Area Network (SAN)
Jira
Docker
ServiceNow
Microsoft Project
AWS
SQL
Azure DevOps
Active Directory
Sharepoint
Snowflake
Azure
Hubspot
Certifications
PMPProject Management Professional
SASAFe Agilist
Sector Experience
Healthcare
Technology
Experience
IT PROJECT MGMT, LLC
Information Technology
Founder and Sr. Program Director
8/2025 - Present
• Founded consulting practice to deliver hands-on leadership for complex IT initiatives, specializing in program delivery, PMO setup, and compliance-driven transformations in regulated industries (visit itprojectmgmt.com for case studies and AI-powered client inquiry chatbot).
• Program & Project Delivery: Offer end-to-end leadership for enterprise programs, project turnarounds, and Agile/SDLC initiatives, leveraging 15+ years of experience delivering $3M–$50M programs (e.g., modernized $50M+ provider data platform at Blue Cross Blue Shield).
• PMO Leadership: Design and implement PMO governance, portfolio optimization, and executive alignment, building on success establishing SAFe Agile practices for $35M+ enterprise data program.
• Infrastructure, Security & Data: Drive cloud migrations, data platform builds, and compliance initiatives (SOC 2, HIPAA, HITRUST), drawing on expertise achieving HITRUST i1 certification and maturing enterprise-grade resiliency at 4L Data Intelligence.
• Tools & Technologies: Jira, Confluence, MS Project, Vanta, Azure, Snowflake, Docker, DevOps.
• Program & Project Delivery: Offer end-to-end leadership for enterprise programs, project turnarounds, and Agile/SDLC initiatives, leveraging 15+ years of experience delivering $3M–$50M programs (e.g., modernized $50M+ provider data platform at Blue Cross Blue Shield).
• PMO Leadership: Design and implement PMO governance, portfolio optimization, and executive alignment, building on success establishing SAFe Agile practices for $35M+ enterprise data program.
• Infrastructure, Security & Data: Drive cloud migrations, data platform builds, and compliance initiatives (SOC 2, HIPAA, HITRUST), drawing on expertise achieving HITRUST i1 certification and maturing enterprise-grade resiliency at 4L Data Intelligence.
• Tools & Technologies: Jira, Confluence, MS Project, Vanta, Azure, Snowflake, Docker, DevOps.
4L Data Intelligence
Operations
Vice President, Technology Operations and Delivery
8/2023 - 7/2025
Reported to the Founder and Chief Technology Officer to lead a global team of over 40 employees, contractors, and vendors across the United States, Canada, and India. Directed IT operations to deliver cloud infrastructure, cybersecurity, compliance, and delivery capabilities. Applied standard project management methodologies and tools, including Microsoft Project and Azure DevOps, to manage and track work.
● Led the design and implementation of enterprise security and risk management frameworks, successfully guiding the organization through HITRUST certification. Provided hands-on leadership in cloud architecture, infrastructure design, and scalable system security, while managing a $3M+ IT budget focused on performance, innovation, and cost efficiency.
● Directed both strategic and tactical delivery activities, aligning execution with business goals and timelines. Oversaw client onboarding and support operations, significantly improving the customer experience. Additional responsibilities included vendor management, procurement strategy, and ongoing cost optimization.
● Key Achievements:
• Led IT operations, cloud infrastructure, security, and compliance for an AI-driven healthcare company focused on fraud, waste, and abuse prevention and provider data management
• Aligned technology strategy with evolving business objectives
• Designed and implemented enterprise security frameworks to ensure data protection, risk mitigation, and regulatory adherence
• Provided direct
● Led the design and implementation of enterprise security and risk management frameworks, successfully guiding the organization through HITRUST certification. Provided hands-on leadership in cloud architecture, infrastructure design, and scalable system security, while managing a $3M+ IT budget focused on performance, innovation, and cost efficiency.
● Directed both strategic and tactical delivery activities, aligning execution with business goals and timelines. Oversaw client onboarding and support operations, significantly improving the customer experience. Additional responsibilities included vendor management, procurement strategy, and ongoing cost optimization.
● Key Achievements:
• Led IT operations, cloud infrastructure, security, and compliance for an AI-driven healthcare company focused on fraud, waste, and abuse prevention and provider data management
• Aligned technology strategy with evolving business objectives
• Designed and implemented enterprise security frameworks to ensure data protection, risk mitigation, and regulatory adherence
• Provided direct
Blue Cross Blue Shield Association
Product Management / Strategy
Provider Data Program Director / Product Director
1/2020 - 7/2023
Held dual roles across a $50M+ multi-year transformation initiative to modernize and improve data interoperability for a nationwide provider data exchange platform. Initially served as Program Director, then transitioned into the Product Director role. This combined experience provided a rare perspective on the critical alignment required between strategic delivery and product value realization to ensure the success of complex, enterprise-scale programs.
Blue Cross Blue Shield Association
Product Management / Strategy
Product Director
1/2022 - 1/2023
As Product Director:
• Shifted focus to business ownership, product strategy, and stakeholder alignment
• Developed additional domain expertise in provider data and HL7 FHIR standards
• Led the full product lifecycle, including needs assessment, prioritization, solution design, stakeholder engagement, and implementation
• Facilitated multi-stakeholder meetings with over 200 participants to gather input and drive consensus
• Created, maintained, and communicated product roadmaps aligned to strategic objectives
• Managed a team of five business analysts and product owners, accountable for defining functional and non functional requirements
• Ensured all requirements met legal, regulatory, and policy standards
• Fostered external partnerships to enhance provider data quality and interoperability
• Shifted focus to business ownership, product strategy, and stakeholder alignment
• Developed additional domain expertise in provider data and HL7 FHIR standards
• Led the full product lifecycle, including needs assessment, prioritization, solution design, stakeholder engagement, and implementation
• Facilitated multi-stakeholder meetings with over 200 participants to gather input and drive consensus
• Created, maintained, and communicated product roadmaps aligned to strategic objectives
• Managed a team of five business analysts and product owners, accountable for defining functional and non functional requirements
• Ensured all requirements met legal, regulatory, and policy standards
• Fostered external partnerships to enhance provider data quality and interoperability
Blue Cross Blue Shield Association
Information Technology
Program Director
1/2020 - 1/2021
As Program Director:
• Led program delivery using a hybrid of Agile and waterfall methodologies, adapted to organizational maturity and team needs
• Coordinated cross-functional collaboration among Architecture, Information Security, Software Engineering, Operations, Infrastructure/Cloud, Product Development, Procurement, Finance, and Audit teams
• Identified and managed interdependencies across projects and work streams; served as Release Train Engineer (RTE) for Agile components
• Facilitated large-scale PI Planning ("big room") sessions to align teams and secure delivery commitments
• Oversaw AWS cloud and security infrastructure implementation by mentoring and guiding the technical project manager
• Directed implementation of a data management platform (Ataccama) for data cataloging, master data management (MDM), and data quality management (DQM)
• Successfully delivered a proof of concept demonstrating provider data exchange via HL7 FHIR APIs
• Maintained and evolved the overall program roadmap
• Led program delivery using a hybrid of Agile and waterfall methodologies, adapted to organizational maturity and team needs
• Coordinated cross-functional collaboration among Architecture, Information Security, Software Engineering, Operations, Infrastructure/Cloud, Product Development, Procurement, Finance, and Audit teams
• Identified and managed interdependencies across projects and work streams; served as Release Train Engineer (RTE) for Agile components
• Facilitated large-scale PI Planning ("big room") sessions to align teams and secure delivery commitments
• Oversaw AWS cloud and security infrastructure implementation by mentoring and guiding the technical project manager
• Directed implementation of a data management platform (Ataccama) for data cataloging, master data management (MDM), and data quality management (DQM)
• Successfully delivered a proof of concept demonstrating provider data exchange via HL7 FHIR APIs
• Maintained and evolved the overall program roadmap
Blue Cross Blue Shield Association
Information Technology
Program Director
1/2018 - 12/2019
Directed a $35M enterprise Data Strategy program encompassing multiple products and dozens of projects, involving contributions from nearly 100 individuals. Organized the program into three major workstreams—Claims Data, Provider Data, and Master Member Identifier—each led by a Senior Project Manager. Provided executive-level leadership, strategic alignment, and delivery accountability across all teams. In addition to overseeing the overall program, directly managed select high-impact software development and infrastructure projects to advance the national Blue Cross Blue Shield system's data strategy and support member organizations in meeting evolving business and compliance needs.
● Key Achievements:
• Facilitated program meetings with Vice President-level stakeholders to ensure visibility into status, risks, decisions, change management, and planning
• Introduced SAFe Agile practices to accelerate project delivery and strengthen cross-functional collaboration
• Developed program roadmaps to communicate priorities and track value delivery
• Oversaw project triage, intake, and prioritization to align execution with strategic goals
• Partnered closely with Finance to support budgeting, forecasting, and spend management
• Program management approach became a model and was adopted across other EPMO-led programs
● Key Achievements:
• Facilitated program meetings with Vice President-level stakeholders to ensure visibility into status, risks, decisions, change management, and planning
• Introduced SAFe Agile practices to accelerate project delivery and strengthen cross-functional collaboration
• Developed program roadmaps to communicate priorities and track value delivery
• Oversaw project triage, intake, and prioritization to align execution with strategic goals
• Partnered closely with Finance to support budgeting, forecasting, and spend management
• Program management approach became a model and was adopted across other EPMO-led programs
Blue Cross Blue Shield Association
Information Technology
Senior Project Manager
1/2005 - 12/2017
Led infrastructure, security, and software development projects from initiation through close-out, progressively taking on larger and more complex initiatives up to $3M in scope. Championed entrepreneurial project management practices and played a key role in the organization's Agile transformation by managing some of its first Agile projects and serving as an Agile coach.
● Key Achievements:
• Delivered high-impact technology projects spanning infrastructure modernization, cybersecurity, and application development
• Introduced Agile methodologies to the organization and supported adoption through coaching and hands-on delivery leadership
• Earned a reputation for reliable execution, cross-functional collaboration, and continuous improvement
● Key Achievements:
• Delivered high-impact technology projects spanning infrastructure modernization, cybersecurity, and application development
• Introduced Agile methodologies to the organization and supported adoption through coaching and hands-on delivery leadership
• Earned a reputation for reliable execution, cross-functional collaboration, and continuous improvement