Functional Skills
Product Strategy
Digital Transformation
Go-to-market Strategy
Agile Software Development
Business Analysis
Business Operations
Program Management
AI Ethics & Responsible AI
AI Strategy
Artificial Intelligence
Operational Efficiency
Operational Transformation
Product Launch
Software Skills
Microsoft Office
Microsoft Project
Jira
Confluence
OpenAI
Google Docs
PowerBI
Sector Experience
Technology
Fortune 500
Experience
Microsoft
Product Management / Strategy
Principal Group Product Manager (M6/Sr Director
6/2022 - 7/2025
Led global AI and product transformations across Microsoft 365 and M365 Copilot, directly influencing 300M+ MAU and multi-billion-dollar portfolios. Owned org-wide OKRs, aligned executive stakeholders and product groups across orgs and delivered adoption, retention, and competitive growth.
• M365 Copilot International: Streamlined strategy, expansion and AI evaluations across 40+ languages and 100+ countries, unblocking $100M+ sales pipeline.
• Partnered with the Responsible AI Office to set global AI evaluation standards.
• AI Copilot Agents: Launched automation-driven knowledge-base agents, improving organizational productivity by 80%.
• Cost Optimization: Reduced vendor SLAs by 40%, cutting costs 15%; designed centralized cross-org test strategies combining automated AI with human oversight.
• Reduced field escalations 60% by establishing quality benchmarking with
• M365 Copilot International: Streamlined strategy, expansion and AI evaluations across 40+ languages and 100+ countries, unblocking $100M+ sales pipeline.
• Partnered with the Responsible AI Office to set global AI evaluation standards.
• AI Copilot Agents: Launched automation-driven knowledge-base agents, improving organizational productivity by 80%.
• Cost Optimization: Reduced vendor SLAs by 40%, cutting costs 15%; designed centralized cross-org test strategies combining automated AI with human oversight.
• Reduced field escalations 60% by establishing quality benchmarking with
NVIDIA
Information Technology
Principal Program Manager
4/2016 - 5/2022
Drove productization and ecosystem expansion of NVIDIA's pioneering AI, VR, and XR SDK portfolio (Maxine, VRWorks, CloudXR, Broadcast). Delivered across enterprise, developer, and consumer markets.
● • Achieved 95% on-time delivery across multiple concurrent SDK releases by orchestrating large, cross-functional teams and mitigating cross-stack risks.
• Spearheaded global partner integrations with multiple startups and Fortune 100 partners including Meta, HTC and Valve, scaling adoption across enterprise and consumer ecosystems.
• Established program governance frameworks to align SDK releases with HW/SW dependencies
● partner product roadmaps, and launch cycles.
• Partnered with Legal, Security, and Ethics to design dataset strategy, EULA frameworks, and compliance processes for global SDK launches.
• Cut customer feedback-to-resolution time 50% through reducing escalations and boosting satisfaction.
● • Achieved 95% on-time delivery across multiple concurrent SDK releases by orchestrating large, cross-functional teams and mitigating cross-stack risks.
• Spearheaded global partner integrations with multiple startups and Fortune 100 partners including Meta, HTC and Valve, scaling adoption across enterprise and consumer ecosystems.
• Established program governance frameworks to align SDK releases with HW/SW dependencies
● partner product roadmaps, and launch cycles.
• Partnered with Legal, Security, and Ethics to design dataset strategy, EULA frameworks, and compliance processes for global SDK launches.
• Cut customer feedback-to-resolution time 50% through reducing escalations and boosting satisfaction.
Ericsson
Information Technology
Product Consulting
5/2015 - 3/2016
○ Unified 25 global scrum teams into a single operating model, boosting velocity 30%+ and delivery predictability, unblocking critical release for Telcos. Launched internal agile coaching program, saving $500K in external training costs.
Symantec (Clearwell Acquisition)
Information Technology
Principal Program Manager
10/2011 - 1/2014
○ Built program management function and team from ground up post-acquisition, while delivering enterprise-scale releases and global betas for Clearwell eDiscovery solution. Recognized with the Organizational Builder Award for enterprise-wide impact.
○ Delivered enterprise-scale major releases by aligning geo-distributed, matrixed teams
○ Spearheaded enterprise betas with FBI, NYC DoITT, AT&T, accelerating feedback loops and strengthening customer trust.
○ Led integration of Clearwell eDiscovery with Enterprise Vault Cloud, enabling in-place archive search cutting eDiscovery time, costs, and compliance risk.
○ Led agile transformation across 200+ geo-distributed teams, improving velocity and predictability across multiple release-trains.
○ Delivered enterprise-scale major releases by aligning geo-distributed, matrixed teams
○ Spearheaded enterprise betas with FBI, NYC DoITT, AT&T, accelerating feedback loops and strengthening customer trust.
○ Led integration of Clearwell eDiscovery with Enterprise Vault Cloud, enabling in-place archive search cutting eDiscovery time, costs, and compliance risk.
○ Led agile transformation across 200+ geo-distributed teams, improving velocity and predictability across multiple release-trains.
SAP
Information Technology
Technology Development Support
10/2001 - 10/2011
○ Prevented $MM annual revenue loss, reduced support overhead and boosted enterprise retention by resolving 100+ critical escalations annually for Mega-cap enterprise customers; recognized as Top Talent for consistently exceeding performance.
○ Directed cross-regional and customer teams, reducing repeat escalations by 40% ○ Partnered with product engineering to deliver systemic fixes, cutting resolution times by 30–50%.
○ Directed cross-regional and customer teams, reducing repeat escalations by 40% ○ Partnered with product engineering to deliver systemic fixes, cutting resolution times by 30–50%.