Functional Skills

Business Operations
Data Analysis
Digital Transformation
Leadership Development
Program Management
Sales Enablement
Business Development

Software Skills

Salesforce
Salesloft
Microsoft Office
Monday
WordPress

Certifications

PMPProject Management Professional

Sector Experience

Aerospace & Defense
Business Services
Healthcare
Technology
Fortune 500
Top Consulting Firms

Experience

IBM Sales
Global SDR Sales Acceleration Program Manager, Global Digital Sales
9/2021 - 4/2025
Directed global SDR enablement initiatives, improving efficiency, pipeline performance, and sales methodology adoption.
• Designed and operationalized targeted sales plays, improving SQL conversion rates by 30% and reducing SDR conversion time by 50%.
• Acted as strategic advisor to sales leadership, embedding rigor and process discipline across global teams.
• Drove integration of modern sales methodologies in partnership with product and marketing to improve deal closure.
IBM Sales
Global Sales Enablement Program Manager, Automation
1/2023 - 6/2024
Developed and executed enablement programs supporting sellers across IBM's Automation portfolio.
• Propelled win rates by 15% through global adoption of structured sales methodologies.
• Designed onboarding and coaching frameworks that reduced ramp time and increased seller engagement with automation playbooks.
• Delivered enablement initiatives that improved deal velocity and cross-sell adoption across regions.
IBM Sales
Manager – Sales Development Representatives
1/2022 - 1/2023
Led high-performing SDR team, driving pipeline growth through coaching and enablement.
• Improved quota attainment by optimizing outreach strategies and messaging in collaboration with marketing and sales.
• Scaled team to meet demand in high-growth SaaS environment.
IBM Sales
Sales Development Representative
9/2021 - 1/2022
Supported enterprise pipeline development with strategic outreach, prospecting, and qualification.
EMPOWER U, LLC Operations
Operations Manager, Freelance
5/2020 - 8/2021
Led IT and business operations transformation for a fast-growing physical therapy practice.
• Implemented new technology solutions, streamlined workflows, and improved patient engagement systems.
• Enhanced efficiency and scalability of operations to support growth trajectory.
DMI Other
Intelligence Operations Analyst
4/2013 - 12/2015
Led internal analytical research for a capabilities-based assessment in support of the Chairman of the Joint Chiefs of Staff and the Office of the Under Secretary of Defense for Intelligence. Acted as a systems requirements expert, driving interoperability across distributed ground systems. Maintained knowledge bases of system and user requirements across multiple defense intelligence communities to ensure integration needs were met globally. Collaborated with diverse stakeholders to advance technological goals and implement process improvements
CACI International Other
Intelligence Analyst
4/2011 - 10/2013
Served as an Intelligence Analyst supporting defense and government missions, providing actionable intelligence through research, analysis, and reporting. Partnered with cross-functional teams to deliver insights that informed strategic and operational decisions.
U.S. Army Other
Intelligence Analyst
8/2003 - 8/2012
Served in the U.S. Army Reserves as a GEOINT Analyst, Instructor, and Writer, supporting defense and intelligence missions with advanced data analysis and operational insights. Delivered training and curriculum development for intelligence professionals, strengthening unit readiness and mission capability. Recognized for leadership in high-pressure environments, ability to distill complex information, and effectiveness in mentoring and developing teams.