Functional Skills

Business Analysis
Agile Software Development
Systems Analysis
User Research
User Acceptance Testing
User-Interface Design (UI)
User Experience Design (UX)
Process Design / Re-engineering
Requirement Analysis

Software Skills

Microsoft Excel
Jira
Confluence

Certifications

CBAPCertified Business Analysis Professional

Sector Experience

Aerospace & Defense
Business Services
Social & Public Sector
Technology

Experience

London School of Economics Information Technology
Head of Business Analysis
1/2024 - Present
Hired by top UK university's Business Improvement Unit to lead a team of business analysts in optimizing institutional processes through technology-driven solutions, demand forecasting, and skill development, ensuring alignment with strategic objectives.
Ministry Of Defence UK Government Information Technology
Lead Business Analyst
1/2019 - 1/2024
Promoted within the Ministry of Defense to lead and expand a business analysis team supporting high-impact technology projects, collaborating with engineers and stakeholders to optimize defense operations via advanced analytics, modeling, and strategic insights.
Ministry Of Defence UK Government Information Technology
Agile Business Analyst
1/2015 - 1/2019
Recruited by the Ministry of Defense to drive Agile-based discovery, user research, and business process optimization, leading high impact software development initiatives to improve data management, security, and operational efficiency across critical departments.
Allianz Information Technology
Business Analyst
1/2013 - 12/2014
After completing the graduate rotation role, earned this full time BA position with the global insurance leader, taking on accountability for improving customer-facing digital experiences, and supporting the development of technology solutions that enhanced efficiency.
Allianz Marketing
Marketing Management Graduate
9/2011 - 12/2012
Selected for the highly competitive graduate rotation program, gaining hands-on experience in market research, customer segmentation, and digital marketing strategies to enhance brand positioning and engagement.