Functional Skills
Project Management
Vendor Management
Agile Software Development
DevOps
Product Design
Data Analysis
Strategic Planning
Good Manufacturing Practice (GMP)
Process Improvements
Forecasting / Projections
Marketing Analytics
Sales Strategy
Software Skills
Azure DevOps
SAP SuccessFactors
Sector Experience
Aerospace & Defense
Financial Services
Manufacturing
Technology
Transportation & Logistics
Experience
Chambless Consulting LLC
Information Technology
ENTERPRISE TECHNOLOGY
1/2018 - Present
• Clients include: FPT Software, TPI Composites Inc, Thomson Reuters, Stifel Financial Services, Freedom Financial, Stripe Inc, Mars Inc, Fusion BPO, Delta Dental and Docusign
• Established FPT Software as a new SE Asia technology partner for TPI Composites' manufacturing systems.
• Established Fusion BPO as a new technology and outsourcing partner for 6 new logos, including:
• Stifel Financial Services' first outsourcing of end-customer support.
• Freedom Financial's first implementation of AI driven speech analytics for customer QA and compliance risk.
• Stripe Inc.'s payment processing client onboarding and support program.
• Delta Dental for the use of AI in speech analytics and customer buying behavior analytics.
• Established and managed Innover, Inc as technology partner for logos including:
• Thomson Reuters as implementation partner for a dozen deployments of their ONESOURCE sales tax solution.
• Bear Cartage new offshore 3PL support team for Trinium TMS.
• Led Mars
• Established FPT Software as a new SE Asia technology partner for TPI Composites' manufacturing systems.
• Established Fusion BPO as a new technology and outsourcing partner for 6 new logos, including:
• Stifel Financial Services' first outsourcing of end-customer support.
• Freedom Financial's first implementation of AI driven speech analytics for customer QA and compliance risk.
• Stripe Inc.'s payment processing client onboarding and support program.
• Delta Dental for the use of AI in speech analytics and customer buying behavior analytics.
• Established and managed Innover, Inc as technology partner for logos including:
• Thomson Reuters as implementation partner for a dozen deployments of their ONESOURCE sales tax solution.
• Bear Cartage new offshore 3PL support team for Trinium TMS.
• Led Mars
NTT DATA Services
Human Resources
VP GLOBAL TALENT AND VENDOR MANAGEMENT
1/2009 - 1/2018
• Clients Include: Blue Cross Blue Shield, Intelligroup, Dell Consulting (formerly Perot Systems)
• Led integration of acquired workforce management organizations at Dell Consulting, Keane, Intelligroup, and Optimal. Resulting efficiencies drove 50% cost savings through globalization and 100% increase of productivity through improved labor demand forecasting and planning.
• Led 9 Project Managers to align global labor supply with sales pipeline via the deployment of new ATS and talent manage ment platforms, iCIMS and SAP SuccessFactors, integrated with Salesforce.
• Led 4 Project Managers in the implementation of SAP Fieldglass to streamline the vendor PO and AP process. Migrated 200+ plus vendors to new platform and greatly increase spend visibility. The result was a much more competitive bidding process and reduced contingent labor costs.
• Led integration of acquired workforce management organizations at Dell Consulting, Keane, Intelligroup, and Optimal. Resulting efficiencies drove 50% cost savings through globalization and 100% increase of productivity through improved labor demand forecasting and planning.
• Led 9 Project Managers to align global labor supply with sales pipeline via the deployment of new ATS and talent manage ment platforms, iCIMS and SAP SuccessFactors, integrated with Salesforce.
• Led 4 Project Managers in the implementation of SAP Fieldglass to streamline the vendor PO and AP process. Migrated 200+ plus vendors to new platform and greatly increase spend visibility. The result was a much more competitive bidding process and reduced contingent labor costs.
Philip Services Corp
Management Consulting
PROGRAM MANAGER
1/2007 - 1/2009
• Led 4 Project Managers in the installation of a new client service platform for field services within industrial cleaning. Cut hundreds-of-thousands-of-dollars in annual overhead.
• Delivered consulting engagement reviewing employee onboarding and separation processes driving substantial savings by changing the processes surrounding how employee benefits were started and terminated.
• Delivered consulting engagement reviewing employee onboarding and separation processes driving substantial savings by changing the processes surrounding how employee benefits were started and terminated.
NTT DATA Services
Information Technology
VP GLOBAL PROGRAMS
1/2000 - 1/2007
• Clients Include: Honeywell, Toyota, Honda, USC Marshall School of Business, Best Western
• Assigned portfolio of 6 accounts with multiple application development projects each. Honeywell, Best Western, USC, Matrix Direct, Toyota, and Honda.
• Managed 12 Project Managers for a combined project budget of over $50M Annually.
• Regular engagement at CxO, CIO suite focusing on risk assessment and ongoing ROI attainment.
• Responsible for extensive coordination and collaboration with other vendors such as Bearingpoint, SAP and IBM.
• Managed Honeywell Global SAP Implementation worth $25M by presenting lower cost implementation approach with offshore capabilities. Focus was on custom report, interface, and enhancement development.
• Leveraged CIO relationships to win Global Support and Development partner status at Honeywell. As a result I was responsible for over 75 ongoing simultaneous projects.
• Assumed responsibility for BearingPoint's manufacturing consultants and contracts as
• Assigned portfolio of 6 accounts with multiple application development projects each. Honeywell, Best Western, USC, Matrix Direct, Toyota, and Honda.
• Managed 12 Project Managers for a combined project budget of over $50M Annually.
• Regular engagement at CxO, CIO suite focusing on risk assessment and ongoing ROI attainment.
• Responsible for extensive coordination and collaboration with other vendors such as Bearingpoint, SAP and IBM.
• Managed Honeywell Global SAP Implementation worth $25M by presenting lower cost implementation approach with offshore capabilities. Focus was on custom report, interface, and enhancement development.
• Leveraged CIO relationships to win Global Support and Development partner status at Honeywell. As a result I was responsible for over 75 ongoing simultaneous projects.
• Assumed responsibility for BearingPoint's manufacturing consultants and contracts as
Three Dimensions System, Inc.
Information Technology
IBM Business Partner
1/1993 - 1/1999
VP BFSI PRODUCTS
• Clients Include: IBM and Bank of America
• Led retail banking product design and professional services team.
• Led IBM Business Partner relationship resulting in joint marketing and delivery successes.
• Clients Include: IBM and Bank of America
• Led retail banking product design and professional services team.
• Led IBM Business Partner relationship resulting in joint marketing and delivery successes.