Strategic & Organizational Development
• Support and facilitate organizational development (OD) initiatives, change management, and continuous process improvements.
• Develop and implement comprehensive training programs to enhance employee skills and leadership capabilities.
• Assist in designing and implementing performance management frameworks, goal setting processes, and productivity improvements.
• Support strategic career development pathways, succession planning, and workforce alignment. Culture & Employee Relations
• Drive key employee engagement, culture-building, and Diversity, Equity, and Inclusion (DEI) initiatives.
• Lead comprehensive, objective investigations into complex employee relations matters, including harassment, discrimination, retaliation, and policy violations.
• Conduct confidential interviews, analyze documentation, and prepare thorough, fact based investigation reports with actionable recommendations. Partnership & Analytics
• Collaborate with HR, Legal, and business leaders to advise on investigation outcomes, drive resolution, and mitigate organizational risk.
• Analyze HR metrics and investigation data to identify trends, recommending improvements to policies, processes, and training initiatives.
• Serve as a strategic HR partner, using data-driven insights to inform policy, manage risk, and foster a respectful, inclusive, and compliant workplace.

Investigations & Compliance: Lead investigations into policy violations (e.g., harassment, discrimination) and recommend disciplinary actions. Ensure compliance with employment law and company policy by providing expert interpretation, guidance, and training to stakeholders.
● Performance & Conflict Management: Support the full performance management cycle by coaching managers, drafting warnings/PIPs, and using strategic conflict resolution to resolve workplace issues.
● Strategic Partnership: Serve as a trusted consultant to HR, Legal, and business leaders, providing proactive ER guidance, influencing stakeholders, and managing high-priority projects to align with business goals.
● Culture & Integrity: Foster a fair, inclusive, and equitable workplace culture aligned with company values. Handle highly sensitive and confidential information with discretion to build trust and protect the employment brand.

Strategic Partnership & Coaching: Partner with managers and employees to provide objective coaching, conflict resolution, and strategic guidance to enhance team performance. Champion diversity, equity, inclusion, and engagement initiatives.
● Investigations & Policy Enforcement: Conduct thorough employee relations investigations, analyze complex issues, and provide leaders with sound recommendations. Oversee the administration, enforcement, and consistent application of HR policies and progressive disciplinary actions.
● Process Improvement & Analytics: Use analytical skills and exit interview data to assess turnover trends, optimize HR operational workflows (e.g., leaves, discipline, terminations), and recommend strategies to improve workforce retention.

with benefits open enrollment, wellness programs, and tuition reimbursement.
● Employee Relations: Supported leadership with investigations and disciplinary actions by conducting intakes, analyzing findings, and escalating risks.
● Onboarding & Culture: Managed and facilitated the complete onboarding and orientation process for a 500+ employee property, coordinating with recruitment.
● Brand Ambassadorship: Represented the company at job fairs and community events, partnering with management to support company mission and culture development.

Conducted investigations for Security & Risk Management into incidents such as theft, workplace injuries, and disputes by gathering statements and analyzing documentation. Prepared clear, accurate, and unbiased reports with factual findings to support decision-making, while maintaining strict confidentiality and ensuring compliance with all legal and company policies.