Functional Skills
Project Management
Strategic Planning
Workshop Facilitation
Operating Model Design
Vendor Management
Visual Design
Internal Communications
Data Migration
AI Vendor & Tool Evaluation
Change Management / Org Design
ERP Implementation
Market Intelligence
Operational Efficiency
Process Improvements
Program Management
Software Skills
Asana
Microsoft Project
Adobe Creative Cloud
Artificial Intelligence
Confluence
Microsoft PowerPoint
OpenAI
SAP CRM
Smartsheet
Certifications
CCMPCertified Change Management Professional
CLSSGBCertified Lean Six Sigma Green Belt
Six Sigma Green Belt
Sector Experience
Healthcare
Life Sciences & Pharma
Technology
Telecom
Languages
English
Case Study
Case Studies
Stabilizing Enterprise PLM Transformation & Cross-Functional Data Migration
Life Sciences & Pharma
Change Management / Org Design
Program Management
Operational Transformation
Redesigning an Underperforming Mentorship Program for Global R&D
Life Sciences & Pharma
Program Management
Internal Communications
Training and Coaching
Fortune 500
Experience
Elemental Consulting Group
Operations
Owner & Principal Consultant
7/2024 - Present
I help organizations move stalled or complex initiatives forward by establishing structure, alignment, and execution discipline across teams. Working within a range of engagement models, from full operational planning and setup of teams and operating mechanisms, to ad-hoc coaching, mentoring internal teams, or directly managing projects and proposal pipelines.
ARCTURUS THERAPEUTICS INC.
Operations
Associate Director, Program Management, Operational Excellence & Strategic Projects
3/2023 - 3/2025
Translated strategy into execution by leading cross-functional initiatives and establishing governance, reporting, and operating cadence across operations, R&D, and IT. Responsibilities included:
• Chief of Staff to VP of R&D Operations, March 2023 – January 2024
• Planning and driving on-time execution of strategic initiatives such as Electronic Lab Notebook harmonization, data migration, and software implementation and training
• Leveraging Organizational Change Management methodology to drive change readiness and people centered change management in support of cross-functional process improvements
• Orchestrating and facilitating logistics of key business processes such as the Stage-Gate process, annual planning, portfolio reviews, progress reporting, etc.
• Developing relationships with executive-level and senior management and keeping them informed of the corporate planning calendar and other critical items
• Providing decision support through data gathering, information analysis, and presentation of relevant considerations to key stakeholders
• Leveraging Continuous Improvement methodology like process mapping and gap analysis to help teams standardize and document their processes, streamline cross-functional handoffs, and deploy new tools and improved processes
• Developing internal communication strategy and processes, incl
• Chief of Staff to VP of R&D Operations, March 2023 – January 2024
• Planning and driving on-time execution of strategic initiatives such as Electronic Lab Notebook harmonization, data migration, and software implementation and training
• Leveraging Organizational Change Management methodology to drive change readiness and people centered change management in support of cross-functional process improvements
• Orchestrating and facilitating logistics of key business processes such as the Stage-Gate process, annual planning, portfolio reviews, progress reporting, etc.
• Developing relationships with executive-level and senior management and keeping them informed of the corporate planning calendar and other critical items
• Providing decision support through data gathering, information analysis, and presentation of relevant considerations to key stakeholders
• Leveraging Continuous Improvement methodology like process mapping and gap analysis to help teams standardize and document their processes, streamline cross-functional handoffs, and deploy new tools and improved processes
• Developing internal communication strategy and processes, incl
Illumina
Operations
Senior Change Manager
9/2022 - 1/2023
Ensured project teams and change initiatives met their objectives by managing the people side of change associated with the transformation of processes, tools and organizations. Provided scalable internal consultation and mentorship service models to enable teams to execute independently using OCM methodology.
• OCM Lead for Enterprise-wide project to streamline the Procurement, buying and ERP/payment process for Equipment Maintenance lifecycle
• OCM Lead for Global Operations initiative to harmonize and streamline multiple data repositories in use, into a single source of truth
• Developed business change strategies and executed project-based change deliverables for key initiatives, including visioning, stakeholder engagement, change risk and readiness assessment, communications, organizational impact analysis, alignment and transition, and sustainability.
• Partnered with division, team and project leaders to help them develop effective change strategies and implement a structured change management methodology.
• Provided mentorship and consultative support across the organization to promote a culture of OCM awareness across multiple roles and levels.
• Ensured project teams and change initiatives met their objectives by managing the people side of change associated with the transformation of processes, tools and organizations.
• OCM Lead for Enterprise-wide project to streamline the Procurement, buying and ERP/payment process for Equipment Maintenance lifecycle
• OCM Lead for Global Operations initiative to harmonize and streamline multiple data repositories in use, into a single source of truth
• Developed business change strategies and executed project-based change deliverables for key initiatives, including visioning, stakeholder engagement, change risk and readiness assessment, communications, organizational impact analysis, alignment and transition, and sustainability.
• Partnered with division, team and project leaders to help them develop effective change strategies and implement a structured change management methodology.
• Provided mentorship and consultative support across the organization to promote a culture of OCM awareness across multiple roles and levels.
• Ensured project teams and change initiatives met their objectives by managing the people side of change associated with the transformation of processes, tools and organizations.
Illumina
Product Management / Strategy
Senior Project Manager / Senior Change Manager
8/2017 - 9/2022
Drove development and continuous improvement of Project Management and Change Management activities, supported transfer of genetic sequencing consumables from development to manufacturing. Led and consulted on OCM, metadata architecture, web architecture, process improvements and documentation, communication planning, training, workshop facilitation, train-the-trainer events, and led special projects.
• Led SAP Data Migration workstream on Enterprise-wide Product Lifecycle Management (PLM) system migration.
• Led Value Stream Mapping/Process Mapping for Project Lifecycle Process for Global Operations PMO
• Developed centralized Product Profiles reference point bringing together critical internal product and project information from multiple systems
• Co-created guided process enabling non-experts to build successful change management and comms campaigns.
• Revamped Operations Review process, pivoting toward a risk-focused, best-in-class model to optimize time and resources and drive informed decisions at the right levels.
• Led SAP Data Migration workstream on Enterprise-wide Product Lifecycle Management (PLM) system migration.
• Led Value Stream Mapping/Process Mapping for Project Lifecycle Process for Global Operations PMO
• Developed centralized Product Profiles reference point bringing together critical internal product and project information from multiple systems
• Co-created guided process enabling non-experts to build successful change management and comms campaigns.
• Revamped Operations Review process, pivoting toward a risk-focused, best-in-class model to optimize time and resources and drive informed decisions at the right levels.
Thermo Fisher Scientific
Human Resources
Program Manager
3/2014 - 8/2017
Led Talent Development programming and communications in support of the Life Sciences community.
• Facilitated strategy, planning, development, messaging, and resource access to our community of scientists, engineers, people managers and HR professionals to support product development, professional growth, innovation and collaboration.
• Dedicated to ensuring simple and ubiquitous self-service access to career development resources, and promoting the visibility and utilization of these resources.
• Supported connectivity within the employee, manager, and leadership communities through development/management of internal communications campaigns, including content development, education, and internal multi-channel communication and change strategies.
• Developed talent development programming in collaboration with our company's Office of the Chief Scientist, dedicated to fostering and empowering the R&D community to own their professional development and continued learning processes.
• Developed and managed internal projects, symposia and marketing campaigns designed to highlight the visibility and value of career development resources and promote collaboration and networking across the organization. Page 3
• Facilitated strategy, planning, development, messaging, and resource access to our community of scientists, engineers, people managers and HR professionals to support product development, professional growth, innovation and collaboration.
• Dedicated to ensuring simple and ubiquitous self-service access to career development resources, and promoting the visibility and utilization of these resources.
• Supported connectivity within the employee, manager, and leadership communities through development/management of internal communications campaigns, including content development, education, and internal multi-channel communication and change strategies.
• Developed talent development programming in collaboration with our company's Office of the Chief Scientist, dedicated to fostering and empowering the R&D community to own their professional development and continued learning processes.
• Developed and managed internal projects, symposia and marketing campaigns designed to highlight the visibility and value of career development resources and promote collaboration and networking across the organization. Page 3
Thermo Fisher Scientific
Operations
Associate Program Manager/Lead, R&D Corporate Library
12/2012 - 3/2014
Led electronic library and information services in support of the learning and development needs of the Life Sciences R&D community.
• Managed digital strategy, organization, and dissemination of electronic information resources, and provided internal customer service for globally distributed scientists and engineers, via email and through user-centered website content management and marketing; led contract negotiation and management, library collection strategy and development.
• Implemented a customized advanced searching system with integrated document ordering tools to streamline access across entire content universe. This implementation is now being used in the vendor's Best Practices documentation for this tool.
• Collaborated with Information Technology and Network Security partners to implement a complex user authentication system upgrade, preserving access to scientific resources while maintaining compliance with over 20 content license agreements.
• Curated and managed R&D investment in high-value subscription collection of 500+ technical journal and database titles across over 20 vendors.
• Article downloads in the tens of thousands per month represented a cost savings of about 70% less than list price.
• Database accesses in the hundreds of thousands per year represented about one access per R&D employee per day on average.
• Managed digital strategy, organization, and dissemination of electronic information resources, and provided internal customer service for globally distributed scientists and engineers, via email and through user-centered website content management and marketing; led contract negotiation and management, library collection strategy and development.
• Implemented a customized advanced searching system with integrated document ordering tools to streamline access across entire content universe. This implementation is now being used in the vendor's Best Practices documentation for this tool.
• Collaborated with Information Technology and Network Security partners to implement a complex user authentication system upgrade, preserving access to scientific resources while maintaining compliance with over 20 content license agreements.
• Curated and managed R&D investment in high-value subscription collection of 500+ technical journal and database titles across over 20 vendors.
• Article downloads in the tens of thousands per month represented a cost savings of about 70% less than list price.
• Database accesses in the hundreds of thousands per year represented about one access per R&D employee per day on average.
Qualcomm
Research
Corporate Research Librarian
7/2010 - 12/2012
Custom business and industry focused research including market opportunities, competitive intelligence, technology and competitive landscapes, and teaching research skills.
• Completed over 400 research projects, 40% for clients at Director level or above.
• Managed content and quality control for Knowledge Center web portal.
• Published 25+ editions of departmental newsletter reaching over 14,900 employees.
• Created web ready proactive reports on business-critical topics.
● ADDITIONAL RELEVANT EXPERIENCE
• Completed over 400 research projects, 40% for clients at Director level or above.
• Managed content and quality control for Knowledge Center web portal.
• Published 25+ editions of departmental newsletter reaching over 14,900 employees.
• Created web ready proactive reports on business-critical topics.
● ADDITIONAL RELEVANT EXPERIENCE