Functional Skills

Project Management
Business Analysis
Business Operations
Procurement
Vendor Management
Operational Efficiency
Customer Relationship Management
Agile Software Development
Budgeting
Market Intelligence
Sales Operations
Real Estate Investing

Software Skills

Smartsheet
Microsoft Excel
Adobe Photoshop
Salesforce
Microsoft PowerPoint
Microsoft Word
Microsoft Office
AutoCAD
Adobe InDesign
Adobe Illustrator
Basecamp
Autodesk
Outlook
Tableau

Certifications

PMI-ACPPMI Agile Certified Practitioner

Sector Experience

Manufacturing
Real Estate
Retail
Transportation & Logistics
Travel & Hospitality

Experience

LatAm Operations Operations
Sr. Project Manager
7/2025 - Present
Oversee Latin America (LATAM) operations for luxury hospitality and multi-residential projects, driving procurement, design coordination, vendor management, and full-cycle project delivery. Lead cross-functional collaboration though cross-functional while stabilizing operations and implementing standards to ensure seamless execution and client satisfaction.
• Direct & coordinate designs teams, aligning smart design and operational golas across project.
• Establish & standardize logistics processes, improving efficiency and delivery timelines.
• Conducted B2B contract negotiations and manage portfolio client accounts.
• Build & maintain strong vendor relationship to secure long-term relationship and cost-effective solutions.
• Manage end-to-end project, reviewing specification, elaborating RFPs, and ensure top-quality standards.
• Drive operational improvement, system onboarding, and workflow stabilization across LATAM projects.

LatAm Operations Design
Architect & Interior Design
12/2015 - Present
Focused on architectural design and construction supervision for residential projects.
• Architectural and Concept design
• Development of architectural, constructive, and executive floor plans.
• Model 3D projects & rendering using Revit MEP and or AutoCAD.

Conceptos Corporativos de Mx & Teknion Product Management / Strategy
Market Intel & Recruitment Coordinator
12/2015 - Present
Conducted market studies based on demographic, socioeconomic, and commercial activity data to determine real estate potential and define product positioning. Coordinated the Market Intelligence research team and had full responsibility for the Recruitment and Training team.
• Led talent management initiatives for internship programs.
• Implemented standardized research processes.
• Oversaw the market intelligence team and managed end-to-end recruitment and training operations.

Restoration Hardware, Inc. Operations
Project Manager
10/2020 - 6/2025
Led Latin America operations focused on luxury retail projects across hospitality, multi-residential, and commercial sectors. Develop project proposals and define products through cross-functional collaboration and effective internal communication. Oversee pricing strategies and direct client negotiations.
• Manage cross-functional teams (Logistics, Sourcing, Sales, and Finance) to ensure a successful project.
• Design solutions for hospitality and multi-residential spaces throughout the LATAM territory.
• Conducted Contract (B2B) business & negotiated deals with portfolio clients.
• Review specifications, construct documents (RFPs and quotes), and ensure the project is of high quality.
• Successfully reduced warranty cases by 22% and exceeded annual performance targets by 10–15%.
• Manage end-to-end, 50+ projects, weekly stakeholders' interactions, achieving 97% satisfaction and reducing escalation by 80% Key clients: Palace Resorts (MX), St. Regis Mexico (MX), Huber (MX), Secrets (MX), IHO (MX), Experiencia Aurea (CR), & Decorlux (Rep Dom).

Steelcase Product Management / Strategy
Project Manager
12/2017 - 10/2020
Project Management for corporate office and educational projects. Sales in post-services and building customer relationship management.
• Extensive experience in planning, logistics, and management of installation teams.
• Budgeting and management for national orders.
• Direct negotiation w/ clients for post-services, building customer relationships, & increasing sales by 45%.
• Review specifications, construct documents and ensure optimization of projects.
• Led 5+ diverse site teams, including warehouse and external staff, overseeing installation execution and measurable results.
• Conducted B2B business for post-installation services.
• Managed end-to-end, 30+ projects, weekly client interactions and achieved 95% satisfaction. Top Projects: Novartis CDMX, MX (2020), MetLife CDMX & Guadalajara, MX (2019), Nissan CDMX, MX (2018), & Escuela Medico Naval CDMX, MX (2018). Key Partner Accounts: JLL Mexico, Cushman Mexico, Colliers Mexico, GAYAMX, & KMD Architects.

Conceptos Corporativos de Mx & Teknion Product Management / Strategy
Project & Sales Manager
6/2016 - 12/2017
Project and Sales Management for corporate office and educational projects. Management of the North office in Monterrey, Mexico, and the installation teams. Provide post-services for clients.
• Managed end-to-end, 30+ projects, weekly client interactions, and achieved 95% satisfaction.
• Conducted design reviews and collaborated with the Design Team at the Northern office.
• Led 3+ diverse site teams, including warehouse and external staff, overseeing installation execution and measurable results.
• Review specifications, construct documents and ensure high quality of projects.
• Expanded client portfolio in Northern Mexico by 30% within 6 months. Top Projects: Banorte, Torre KOI SPGG, Mexico (2017), Harley-Davidson Offices SPGG, Mexico (2016) & BiblioTec, Tec de Monterrey, Mexico (2017).