Functional Skills
Software Skills
Sector Experience
Languages
Experience
• Established strategic partnerships with AI vendors, driving scalable growth and innovation in the insurance sector
• Spearheaded the implementation of AI-driven solutions to increase in customer engagement and a 99% reduction in operational costs
• Led the development of a digital growth strategy for a US insurance carrier, achieving a 5% YoY growth trajectory by targeting new market segments and supporting long-term revenue objectives
• Defined and implemented an optimized digital sales journey for a German life insurer, resulting in a 15% CVR increase by enhancing user experience and operational efficiency
• Identified and prioritized new partnership opportunities for AXA, defining go-to-market strategies for both emerging products and strategic distribution channels, leading to a 15% increase in customer engagement
• Selected AI-driven solutions to enhance user experience and operational efficiency, achieving a 10% YoY growth trajectory
• Defined targeted initiatives to improve cost efficiency and customer satisfaction in bancassurance, focusing on sales processes, operational performance, and IT infrastructure, resulting in a 19% NPS increase
• Led design thinking workshops to develop new business models and product concepts for leading financial services companies, enhancing product leadership and strategic vision
• Led strategic repositioning initiatives for the UniCredit's debit and credit card strategy in Germany, enhancing market presence and strategic brand fit
• Collaborated with cross-functional teams in the investment banking department to implement innovative AI-driven solutions, improving time to execute and customer satisfaction