Led enterprise-wide transformation initiatives, delivering $3M+ in cost reductions through automation and process optimization.

Co-led design and deployment of an AI-driven early alert system for cardiac conditions, improving outcomes and reducing reporting delays.

Implemented digital notification platforms to streamline patient admissions, transfers, and discharges while ensuring Joint Commission compliance.

Guided IT teams in decommissioning legacy systems, simplifying infrastructure and reducing costs.

Partnered with HR to digitize workforce processes (time punches, break tracking) across the enterprise

Directed business analysts in deploying a new PeopleSoft-based trade finance system.

Advised sponsors and operational leaders to maintain alignment throughout the project.

Defined and implemented a Target Operating Model (TOM) across branches, enhancing scalability for new product lines.

Transformed trade finance workflows (Letters of Credit, Guarantees, Inventory Management) to support revenue growth.

Acted as PMO for the bank’s IT strategic plan, ensuring governance and execution.

Applied Lean Six Sigma to simplify workflows and increase operational efficiency.

Streamlined daily tasks for cash managers, freeing 20% of front-office capacity.

Automated 20% of payment flows and designed a middle office for optimized operations.

Reduced reconciliation errors and accounting cycle times, reallocating 5 FTE.

Facilitated workshops (Value Stream Mapping, Kaizen) to align employees and leadership.

Applied Lean methodology to accelerate consolidation and disclosures for an insurer preparing for IPO compliance.