Functional Skills
Business Operations
Business Development
Employee Engagement
Budgeting
Service Delivery
Value Propositions Development
Business Unit Strategy
Change Management / Org Design
Contract Pricing / Negotiation
CRM Selection / Implementation
HR System Implementation
Strategic Planning
Process Improvements
Project Management
Talent Acquisition
Software Skills
Salesforce
Monday
Microsoft Project
Microsoft PowerPoint
Microsoft Visio
Microsoft Word
Microsoft OneDrive
Microsoft Office
Microsoft Excel
Microsoft Edge
OpenAI
Outlook
PowerBI
Quickbooks
Miro
Certifications
CCMPCertified Change Management Professional
PMPProject Management Professional
Sector Experience
Healthcare
Life Sciences & Pharma
Manufacturing
Social & Public Sector
Technology
Languages
Spanish
Fortune 500
Experience
Owens & Minor
Corporate Strategy & Development
Enterprise Strategy Development & Deployment Director
3/2024 - 5/2025
Lead multi-year cross-functional strategic business initiatives for Fortune 500 global healthcare logistics $10B company.
• Managed marketing research and branding agencies to assess decision drivers, market dynamics and brand health to create value proposition with brand strategy and architecture to increase market share by 10%.
• Analyzed deal structures and finance models to improve profitability and reduce sales cycle time by 2 weeks.
• Launched innovative branding, website redesign, asset creation and commercial team training to increase annual revenue by $2M.
• Increased cross-functional leadership knowledge and capacity for effective change management and transformation with adoption improving by 35% for all enterprise strategic initiatives.
• Managed marketing research and branding agencies to assess decision drivers, market dynamics and brand health to create value proposition with brand strategy and architecture to increase market share by 10%.
• Analyzed deal structures and finance models to improve profitability and reduce sales cycle time by 2 weeks.
• Launched innovative branding, website redesign, asset creation and commercial team training to increase annual revenue by $2M.
• Increased cross-functional leadership knowledge and capacity for effective change management and transformation with adoption improving by 35% for all enterprise strategic initiatives.
Chemonics International Inc.
Management Consulting
Senior Change Management Advisor
12/2021 - 2/2024
Led corporate change management efforts to equip executives and 5,000 staff with coaching and tools to ensure optimum change readiness, accelerate change adoption and maximize total return on investments for leading USAID international development consulting services and technical assistance partner.
• Created business function networks, defined roles/responsibilities, implemented quality documentation systems, established key performance indicators to increase accountability of 23 corporate functions, reduced costs by 19% and improved employee engagement by 4 points.
• Advised CEO on executive transitions, recruitment and succession planning to reduce employee concerns by 36%.
• Increased employee satisfaction by 21% as Communications Officer for social equality taskforce providing programming, educational events, innovation groups, training and media recommendations to global workforce.
• Generated new business development proposal worth $11M of global climate financing with Foreign Commonwealth Development Office.
• Created business function networks, defined roles/responsibilities, implemented quality documentation systems, established key performance indicators to increase accountability of 23 corporate functions, reduced costs by 19% and improved employee engagement by 4 points.
• Advised CEO on executive transitions, recruitment and succession planning to reduce employee concerns by 36%.
• Increased employee satisfaction by 21% as Communications Officer for social equality taskforce providing programming, educational events, innovation groups, training and media recommendations to global workforce.
• Generated new business development proposal worth $11M of global climate financing with Foreign Commonwealth Development Office.
Ascend/Maximus Inc.
Operations
Senior Operations Director
6/2019 - 9/2021
Accountable for P&L and operations of 6 federal and state government health and human services contracts totaling $9M for healthcare facility screenings in U.S., U.K. & Australia.
• Managed 4 Program Directors responsible for high performing teams of 75 clinicians, social workers, managers and 140 field contractors. Initiated incentive and training programs to reduce backlog and increase turnaround times.
• Maintained 98% contract compliance with 100% service level agreements reached for government clients ensuring innovative service delivery, mandatory business continuity, HIPAA compliance standards and risk mitigation.
• Increased customer satisfaction scores to 95% during COVID-19 emergency transition to remote work.
• Strengthened relationships with government officials and contract officers to secure new business revenue by 15%. Page 2
• Managed 4 Program Directors responsible for high performing teams of 75 clinicians, social workers, managers and 140 field contractors. Initiated incentive and training programs to reduce backlog and increase turnaround times.
• Maintained 98% contract compliance with 100% service level agreements reached for government clients ensuring innovative service delivery, mandatory business continuity, HIPAA compliance standards and risk mitigation.
• Increased customer satisfaction scores to 95% during COVID-19 emergency transition to remote work.
• Strengthened relationships with government officials and contract officers to secure new business revenue by 15%. Page 2
SBP Medical Discovery Institute
Human Resources
Human Resources Operations Director
12/2015 - 5/2019
Partnered with HR senior executives of $122M biomedical research, stem cell and drug discovery technologies to manage facility closures, update compensation and budgeting policies, conduct business process analysis and mapping, implement ERP/HCM systems and develop talent and incentive programs for multiple US facilities.
• Facilitated compensation modeling to establish new comp philosophy/structures, bonus programs, market pricing and job mapping of 1,600 jobs resulting in improved employee relations and increased HR forecast accuracy by 24%.
• Created communication protocols and engagement programs, launched effective peer recognition rewards, facilitated employee focus groups, administered first employee survey to 4,900 staff in multiple states.
• Launched innovative science sharing educational events resulting in a 92% employee satisfaction rating.
• Documented current and future state business process maps to implement continuous improvements and metrics.
• Facilitated compensation modeling to establish new comp philosophy/structures, bonus programs, market pricing and job mapping of 1,600 jobs resulting in improved employee relations and increased HR forecast accuracy by 24%.
• Created communication protocols and engagement programs, launched effective peer recognition rewards, facilitated employee focus groups, administered first employee survey to 4,900 staff in multiple states.
• Launched innovative science sharing educational events resulting in a 92% employee satisfaction rating.
• Documented current and future state business process maps to implement continuous improvements and metrics.
San Diego Diplomacy Council
Corporate Strategy & Development
Executive Director | Chief Executive Officer
12/2013 - 11/2015
Executed strategic vision and all programming and fundraising, managed 12 staff and interns, partnered with Board of Directors, led 300 volunteers to support professional, cultural and educational exchanges from 145 countries.
• Increased federal funding by 18%, secured 3 new hotel partners, won grants from 7 new funding sources, added more than 100 new members to achieve city wide recognition and significantly improve brand and reputation.
• Grew revenue and membership by 50%, ensured competitive proposals as federal contractor, maintained compliance and board/donor development adding 4 new board members and increasing funders and revenue by $600k.
• Evaluated mergers & acquisition partnership opportunities with World Trade Center, World Affairs Council, Sister Cities and local universities to increase revenue, identify business development opportunities and create efficiencies.
• Increased federal funding by 18%, secured 3 new hotel partners, won grants from 7 new funding sources, added more than 100 new members to achieve city wide recognition and significantly improve brand and reputation.
• Grew revenue and membership by 50%, ensured competitive proposals as federal contractor, maintained compliance and board/donor development adding 4 new board members and increasing funders and revenue by $600k.
• Evaluated mergers & acquisition partnership opportunities with World Trade Center, World Affairs Council, Sister Cities and local universities to increase revenue, identify business development opportunities and create efficiencies.
Hewlett Packard Enterprise
Information Technology
Strategic Alliance Manager
7/1999 - 9/2003
OEM Strategic Alliance Manager for InkJet Printers
3rd Party Marketing Manager LaserJet Printers (San Diego, CA)
Semiconductor Production/Inventory Planning & New Products Manager (Fort Collins, CO)
European Distribution Center Program Manager (Grenoble, FRANCE)
Mass Storage Procurement (Roseville, CA)
Support Materials Vendor Manager
3rd Party Marketing Manager LaserJet Printers (San Diego, CA)
Semiconductor Production/Inventory Planning & New Products Manager (Fort Collins, CO)
European Distribution Center Program Manager (Grenoble, FRANCE)
Mass Storage Procurement (Roseville, CA)
Support Materials Vendor Manager