Functional Skills

Business Analysis
Business Operations
Change Management / Org Design
Digital Transformation
M&A Support
Organizational Effectiveness
Organizational Design
Organizational Leadership
Post-Merger Integration
Benefits Management
Strategy Development
Enterprise Content Management
Business Unit Strategy
Artificial Intelligence
Customer Relationship Management

Software Skills

Artificial Intelligence
Microsoft PowerPoint
Microsoft Excel
Microsoft Project

Certifications

CLSSYBCertified Lean Six Sigma Yellow Belt
PMPProject Management Professional
PCCPProsci Certified Change Practitioner

Sector Experience

Financial Services
Healthcare
Social & Public Sector
Technology

Notable Clients

Amazon
Bank of Montreal
Canadian Imperial Bank
Google
TD Bank Group

Big 4 Accounting
Top Consulting Firms

Experience

Infrastructure Ontario Management Consulting
Director, Business Transformation
11/2024 - Present
• Partnered with CEO and SVP to architect and deliver enterprise restructuring, including Target Operating Model and workforce design.
• Spearheaded learning and adoption of digital and AI-enabled platforms, modernizing risk management, talent, and data governance.
• Institutionalized enterprise change and benefits realization disciplines, embedding dashboards and adoption metrics for executive oversight.

Bank of Montreal (BMO) Corporate Strategy & Development
Director, Strategy and Organizational Change Management
4/2022 - 4/2024
• Directed change management for one of North America's largest bank acquisitions, overseeing org design, talent mapping, and cultural integration.
• Established a Project & Change Delivery Center of Excellence, standardizing methods and reporting across the enterprise.
• Advised C-suite executives on strategy execution, technology transformation, and workforce design with data-driven insights.

Deloitte Management Consulting
Manager, Human Capital Consulting
7/2021 - 4/2022
• Delivered transformation and HR consulting for large North American enterprises, driving organizational efficiency and technology adoption.
• Led enterprise technology transformation programs across borders, ensuring adoption with minimal disruption.
• Designed Target Operating Models, talent strategies, and enterprise learning programs to support growth and workforce capability.

TD Bank Management Consulting
Senior Manager, Entreprise Change Strategy & Transformation
3/2011 - 5/2021
• Awarded TD's highest honor (Vision in Action Award) for designing change strategies that achieved adoption and business impact.
• Directed enterprise digital roadmap transformation, launching eSignature, video, and CRM capabilities to enhance customer experience.
• Designed and executed pandemic response workforce strategy for 50,000+ employees, safeguarding staff while maintaining service continuity.
• Led integration strategy for major M&A, including org design, TOM, and cultural alignment.