*Seasoned risk leader with over two decades of global experience in Enterprise Risk Management, Compliance, Governance, and Operational Risk, serving at senior leadership levels, including as Executive Director, Enterprise Risk for Principal Global Services.

*Have successfully led Risk Strategy, regulatory compliance frameworks, risk governance, ESG risk initiatives, Reporting and Governance across India, APAC, and global markets, partnering with Boards, CXOs, and regulators to strengthen organisational resilience, provide data driven insights and unlock business growth.

*Delivered multi-million-dollar risk mitigation outcomes in financial services, technology, and healthcare sectors, enabling organisations to anticipate threats, optimise controls, and meet stringent regulatory standards.

*Recognised for ability to influence without authority. Been able to blend strategic foresight with actionable execution.

*Proven expertise as a trusted advisor to global organisations navigating complex risk and regulatory compliance landscapes and ensuring visibility to cost reduction/optimisation opportunities.

• Developed, executed Global records management office strategy, achieving 100% compliance with regulatory requirements.
• Ensured compliance with GDPR, CCPA, OCC and other laws by developing robust control frameworks and audits.
• Implemented measures resulting in a 15% improvement in regulatory compliance

• Directed a team of 10 reviewers across onsite and remote locations, ensuring 100% compliance with third-party risk management (TPRM) standards.
• Managed 2 processes for CBORC ORM - Issue Management & Consumer reporting Analytics, reducing reporting errors by 25%.
• Conducted global risk audits, due diligence reviews ensuring 95% third party alignment with Citi policy.
• Designed and implemented a global TPRM program, streamlining vendor compliance processes and increasing efficiency.
• Delivered proactive risk oversight by implementing predictive analytics, achieving a 20% reduction in vendor incidents.
• Maintained oversight of Open ICAPS, achieving a 90% closure rate through timely follow ups and enhanced tracking systems
• Conducted Onsite Third-party, Annual risk, Due Diligence reviews globally across India, Philippines, LATAM and USA
• Enhanced Risk Policy Governance oversight in TPRM for multiple businesses globally - Branded Cards, Retail Services/Bank, Transaction Services, Risk Fraud Ops, Citi Mortgage, improving policy adherence rates by 25% across businesses.
• Monitored third parties and developed robust oversight plans for applicable regulations: OCC
● CFPB, FDIC FIL
• Implemented PCI DSS controls, reducing credit card fraud incidents by 30% through strengthened enforcement measures.
• Conducted risk assessments for emerging technologies (RPA COE, zero trust, VDI) mitigating potential vulnerabilities by 20%.
• Collaborated with Compliance, Legal an

• Managed supplier risk for Barclays globally, implementing governance frameworks that enhanced compliance with risk management policies.
• Conducted quarterly conformance monitoring for high/medium-risk suppliers, driving a 20% improvement in risk remediation.
• Ensured appropriate application of the risk management process, facilitating timely identification of risks, continuous monitoring, and evaluation of remediation efforts as per the governance policy (SSMP) of Barclays Bank
• Delivered comprehensive risk assessments and reports to Senior leadership in London, strengthening global risk oversight.
• Conducted extensive overseas travel to perform conformance activities for High/Medium risk suppliers

• Directed procurement operations across APJ, managing a $75M annual spend and achieving $6.5M in cost savings through strategic sourcing and supplier rationalization.
• Negotiated contracts and executed e-sourcing initiatives, delivering $1.43M savings on a $4.8M marketing spend for trade shows and events.
• Led a PMO team of 12, provided strategic insights to senior leadership, optimizing operational efficiency & capacity planning.
• Supervised a team of 55 financial analysts, streamlining spares inventory accounting for EMEA and driving operational improvements.
• Spearheaded supplier rationalization projects and efficiency initiatives, achieving year on year cost savings of 10-20% and enhancing procurement process. Additional Roles:

Managed a Collections process for Business to Consumer 1st party collections portfolio for AT&T.
Involved Process, people and stakeholder management.
Involved knowledge of regulatory requirements such as FDCPA, Fair lending ACT, TILA.

Managed a customer Service Operations for British telecom involving Outbound welcome calls to customers.
Involved process and people management.

Handled Credit and Collections portfolio for GE Medical systems spanning across 400 hospitals and clinics in the Boston(USA) region.
Reviewed top priority accounts to ensure correct Collections strategy and increase chances of curing before they are reviewed for charge off.