Functional Skills

Business Analysis
Business Intelligence
Clinical Research
Data Governance
Data Management
Data Science
Data Strategy
Data Visualization / Reports
Process Design / Re-engineering
Process Improvements
Regulatory Compliance
Risk Management
Strategic Planning
Data Architecture
Data Engineering

Sector Experience

Financial Services
Healthcare
Life Sciences & Pharma
Retail
Technology

Languages

English

Countries Worked In

US

Experience

Garner Consulting Management Consulting
Principal Consultant, Data Strategy, Governance, and Engineering
10/2023 - Present
• Provide strategic data consulting services to clients in the retail and healthcare industries, helping them optimize their data assets to improve efficiency, reduce costs, and drive business growth.
• Luminare Health (Healthcare) through Sierra TTS
o Spearheaded the Data Governance program strategy and high-level roadmap, leading executive collaboration, defining the non-invasive operating model (roles, responsibilities, and data domains), and drafting all final strategic deliverables to ensure HIPAA/HiTrust compliance and future data intelligence goals.
• Olaplex (Retail) through Presidio Consulting
o Designed and implemented a data governance program, including profiling and cataloging of product data, prototyping a new product hierarchy, process checklists and templates within Asana and Confluence, leveraging tools like Informatica and Snowflake, resulting in a significant reduction in data-related incidents.
• Numerous Small Healthcare Practices in California through Ohana Healthcare
o Evaluated the current state of data infrastructure and culture and drafted recommendations to support company strategy and compliance with CalAIM requirements.

eVisit Engineering
Director, Software Engineering
2/2025 - Present
• Directed high-performing engineering teams (3 Managers, 14 Engineers) focused on the development, testing, and support of customer-driven features for a leading telehealth platform.
• Drove cross-functional agility and efficiency through deep collaboration with Product, Design, QA, and Customer Success to ensure seamless feature delivery and continuous platform improvement.
• Instrumental in identifying and resolving critical engineering inefficiencies, proposing and implementing process improvements that resulted in increased available engineering bandwidth and a reduction in scoped features per release cycle.
• Established comprehensive visibility and planning systems to inform Product leadership with a transparent queue of planned, in-progress, and completed work, enabling data-driven commitments and accurate feature set planning.

Altais Health Engineering
VP, Data Strategy, Governance, and Engineering
11/2021 - 9/2023
• Led a data-driven organizational transformation: Guided leadership through a transition from a product-focused model to a next generation Managed Service Organization (MSO). Leveraged data profiling, quality improvement, harmonization, mastering, and data science to address data challenges, resulting in improved decision-making, cost-effectiveness, and revenue optimization.
• Developed and implemented a cost-effective data intelligence platform: Introduced a flexible, scalable, and extensible platform to generate clinical insights for improved patient care and strategic insights for increased profitability. The platform includes a scalable data lakehouse, FHIR interoperability, non-invasive data governance, and advanced analytics optimization—all at a fraction of the cost of typical data platforms.
• Achieved 100% accuracy in patient and provider data mastering: Established precise data mastering processes, ensuring complete accuracy in matching patient and provider data. Designed and implemented a robust data security framework: Developed a comprehensive data security process to scan, identify, mask, catalog, and monitor access to sensitive data, ensuring compliance with HIPAA and HiTrust standards and mitigating risks of fines and regulatory complications.
• Improved team performance through agile methodologies: Led a high-performing team through a transition from Scrum to Kanban, resulting in increased accuracy of requirements and delivery estimates, improved producti

Levi Strauss Engineering
Sr. Director, Global Data Strategy & Governance
4/2020 - 11/2021
• Developed and launched the company's first global data governance program: Defined the roadmap, collaborated with global business leaders, established priorities, recruited and trained a data governance team, and executed projects efficiently within
budget constraints.
● • Revitalized the product ecosystem with a global PIM/Product Master: Led a comprehensive overhaul of the aging product ecosystem, including process analysis, workflow automation, and system simplification. This resulted in increased supply chain visibility, automated error remediation, and a significant reduction in time-to-market for new products (from 6-9 months to 7-19 days).

Allscripts Engineering
Sr. Director, Data Strategy & Data Governance
10/2017 - 4/2020
• Drove significant revenue growth through data science: Led data science projects that identified key market opportunities, resulting in a 127% increase in client base and revenue within one year.
• Successfully transitioned from consultant to Interim CDO: Promoted to Interim Chief Data Officer within two years due to the success of the data governance program. Managed a team of 35 direct reports and 15 contractors, fostering a collaborative and growth oriented environment where team members thrived and actively sought to contribute.
• Transformed data governance from concept to reality: Initially engaged as a consultant to assess the current state and design the enterprise data strategy and governance program, I was then brought on full-time to lead the program's successful implementation.
• Spearheaded the development of a comprehensive data governance program: Initiated the program by developing the vision, roadmap, budget, and staffing plan, encompassing data science, data warehousing, data platforms, data integration, business intelligence, analytics, and data quality.

Garner Consulting Management Consulting
Principal Consultant
1/2016 - 10/2017
• Ensured ethical and legal credit application processing: Established a data science accountability program for a major US retailer to ensure fair and compliant credit application processing practices.
• Shared data expertise through analysis and public speaking: Conducted company and product analyses, authored white papers for leading corporations, and presented at industry events on topics such as effective data management, budget-friendly technology solutions, and data monetization strategies.

Macys.com Engineering
Director, Data Technology Innovation
9/2014 - 1/2016
• Improved data quality and accessibility through emerging technologies: Evaluated, scored, and strategically implemented cutting edge technologies like data virtualization and visual data profiling. This resulted in improved data quality and accessibility, eliminated data duplication, accelerated time-to-market, reduced costs, and increased ROI.
● Director, BI, Analytics, & Data Services Apr 2012 – Aug 2014
• Successfully overhauled and deployed a failing multi-year $5M Master Data Management project to improve target marketing efficacy and reduce wasted customer contacts
● • Designed, taught, and implemented an Agile BI approach to rapidly iterate through requirements and design, reducing time to insights from 3-6 months to 2-3 weeks and improving project quality scores from low / average to high
● • Introduced a Hybrid data warehouse approach, including the implementation of a column store for fast data display in dashboards and reports, additionally lowering annual platform costs by $1 M+ and reducing dashboard load times from 2-5 minutes to 5-45 seconds

FDS BANK / CITI BANK Engineering
Manager, Program, Project, & Engineering
4/2006 - 8/2012
• Led high-performing agile teams to deliver complex projects: Mentored and led cross-functional teams of programmers, project managers, and analysts, using Agile/Scrum methodologies to execute simultaneous projects with short timelines, low bug rates, and high-quality results.
• Enhanced data security and compliance: Engineered and implemented robust security and compliance protocols for financial databases containing sensitive information (NPPI, PII, and PCI), significantly reducing audit findings within a single audit cycle.

DOMINION DEALER SOLUTIONS Engineering
Manager, Data Team
12/2005 - 8/2006
• Transformed team culture and boosted performance: Leveraged servant leadership principles to revitalize a department facing high attrition and low morale. This resulted in significantly improved team morale, reduced turnover, and increased productivity.
• Improved website performance and revenue: Increased revenue, user engagement, and reduced site downtime by optimizing data transactions. This involved implementing API calls and replacing a monolithic data access layer that caused database locks and hindered website performance, leading to lost revenue opportunities.

GVP SOFTWARE & SYSTEMS CONSULTING Engineering
Principal Consultant / Founder / Chief Executive Officer
6/1996 - 12/2005
• Grew a successful startup: Launched and led a network, software, and systems startup, growing it to a team of 26 and achieving $1.6 million in revenue during its most successful year. Served a diverse client base across industries including healthcare, finance, manufacturing, legal, and distribution.
• Directed IT for a major healthcare system: Served as Interim Director of IT for Mercy Health Partners, a regional healthcare system in Cincinnati, Ohio. Led a team of over 100 IT professionals across networking, client/server, systems development, and telecommunications.
• Optimized revenue recognition for a clinical research firm: Conceptualized and engineered a revenue recognition process that improved accuracy in program revenue and cost reporting. This resulted in lower tax burdens and a $2 million year-over-year increase in revenue.
• Drove profitability for an architectural firm: Designed and implemented BI dashboards that consolidated data from disparate sources, providing senior management with the insights needed to optimize staffing, project planning, and fees. This led to a turnaround from net loss to a 25% profit margin within 18 months.
• Increased profitability for an orthopedic practice: Provided data-driven insights that enabled a small orthopedic practice to increase annual profits from a $500,000 loss to over $1 million in profit within the first year. This was achieved by analyzing the profitability of reimbursed procedures by payer.