Functional Skills
Business Operations
Operations Management
Revenue Growth
Customer Relationship Management
Innovation Management
Change Management / Org Design
Acquisition Target Identification
Business Unit Strategy
Clinical Operations
Forecasting / Projections
Marketing Strategy
Organizational Leadership
Strategic Planning
Scenario Planning
Post-Merger Integration
Sector Experience
Business Services
Healthcare
Life Sciences & Pharma
Notable Clients
Amgen
Kaiser Permanente
Sutter Health
Tenet Healthcare
Top Consulting Firms
Experience
ForMotion Clinic (Formerly Össur Patient Care)
Corporate Strategy & Development
General Manager – Patient Care, Americas
5/2022 - 10/2024
A leading mobility clinic network specializing in personalized prosthetics for 40,000+ patients in the U.S.
-Transformed Business Operations: Directed a $115M business unit spanning 95 clinics, 500 employees, and 170 clinicians across 20 states, leading the creation of robust operational and financial KPIs.
-Profitability Growth: Reversed revenue declines by implementing a new variable compensation plan and clinician productivity standards, leading to 6% growth in 2022, 11% growth in 2023, and doubling profits.
-Brand Development: Led a global Steering Committee to establish the ForMotion Clinic brand, ensuring a successful U.S. rollout beginning Q3 2024.
-Operational Excellence & Platform Development: Built a scalable infrastructure by standardizing management frameworks, launching a real-time patient experience survey (NPS), and implementing centralized IT systems.
-M&A Success: Designed a acquisition playbook, enabling seamless integration of 18 acquired entities.
-Transformed Business Operations: Directed a $115M business unit spanning 95 clinics, 500 employees, and 170 clinicians across 20 states, leading the creation of robust operational and financial KPIs.
-Profitability Growth: Reversed revenue declines by implementing a new variable compensation plan and clinician productivity standards, leading to 6% growth in 2022, 11% growth in 2023, and doubling profits.
-Brand Development: Led a global Steering Committee to establish the ForMotion Clinic brand, ensuring a successful U.S. rollout beginning Q3 2024.
-Operational Excellence & Platform Development: Built a scalable infrastructure by standardizing management frameworks, launching a real-time patient experience survey (NPS), and implementing centralized IT systems.
-M&A Success: Designed a acquisition playbook, enabling seamless integration of 18 acquired entities.
Optum
Operations
Vice President
10/2016 - 2/2022
A healthcare services & innovation company delivering primary, specialty, urgent, and surgical care to thousands of managed care members.
-Growth: Managed a $650M P&L with 450 clinicians, driving 54% growth in operating income and 17% revenue growth through focused operational improvements and alignment of clinical and financial KPIs.
-Acquisition Excellence: Acquired and integrated five medical groups within two years, implementing seamless change management processes that exceeded member retention targets.
-Operational Innovation: Opened three new primary care clinics, leveraging de novo strategies to expand market reach while improving member access and operational efficiencies.
-Strategic Initiatives: Revamped Optum’s operations program management office, prioritizing and executing 40 key initiatives that enhanced organizational efficiency.
-Patient & Provider Engagement: Restructured patient and provider liaison programs.
-Growth: Managed a $650M P&L with 450 clinicians, driving 54% growth in operating income and 17% revenue growth through focused operational improvements and alignment of clinical and financial KPIs.
-Acquisition Excellence: Acquired and integrated five medical groups within two years, implementing seamless change management processes that exceeded member retention targets.
-Operational Innovation: Opened three new primary care clinics, leveraging de novo strategies to expand market reach while improving member access and operational efficiencies.
-Strategic Initiatives: Revamped Optum’s operations program management office, prioritizing and executing 40 key initiatives that enhanced organizational efficiency.
-Patient & Provider Engagement: Restructured patient and provider liaison programs.
Accenture
Management Consulting
Senior Manager, Health Strategy
6/2015 - 9/2016
A global consulting firm specializing in business transformation for Fortune 500 clients.
-Revenue Growth: Secured $1M in new client revenue within six months by leading an RFP proposal that addressed declining profits, operational inefficiencies, and market share erosion.
-Strategic Optimization: Delivered $200M in revenue growth and cost-saving opportunities for a West Coast medical group, with execution yielding significant financial returns.
-Team Leadership: Directed teams of 40+ consultants across multidisciplinary workstreams, ensuring on-time, on-budget delivery of complex, multimillion-dollar engagements.
-Operational Improvements: Advised a $6B integrated delivery network on closing a $150M operating budget shortfall through strategic growth, operational efficiencies, and patient access improvements.
-Client Relationship Management: Partnered with client executives and Board members to align strategies with long-term organizational goals.
-Revenue Growth: Secured $1M in new client revenue within six months by leading an RFP proposal that addressed declining profits, operational inefficiencies, and market share erosion.
-Strategic Optimization: Delivered $200M in revenue growth and cost-saving opportunities for a West Coast medical group, with execution yielding significant financial returns.
-Team Leadership: Directed teams of 40+ consultants across multidisciplinary workstreams, ensuring on-time, on-budget delivery of complex, multimillion-dollar engagements.
-Operational Improvements: Advised a $6B integrated delivery network on closing a $150M operating budget shortfall through strategic growth, operational efficiencies, and patient access improvements.
-Client Relationship Management: Partnered with client executives and Board members to align strategies with long-term organizational goals.
GE Healthcare Partners
Management Consulting
Senior Manager, Planning & Business Advisory
8/2011 - 4/2015
A global healthcare consulting firm serving hospitals & health systems across 140+ countries.
-Value-Based Care Success: Co-led the launch of a clinically integrated network with 35+ hospitals and 5,000 physicians, achieving $75M in shared savings through improved care delivery and operational efficiencies.
-Payer Contracting Innovation: Developed strategies to optimize patient volume and reduce inpatient lengths of stay, leading to a 10% YoY increase in patient volume.
-Strategic Growth: Designed and implemented network expansion plans for a health system-sponsored health plan, ensuring financial stability and scalability.
-Ambulatory Development: Created a growth plan for outpatient services, optimizing clinical care models, infrastructure, and operating processes to improve patient outcomes and efficiency.
-Value-Based Care Success: Co-led the launch of a clinically integrated network with 35+ hospitals and 5,000 physicians, achieving $75M in shared savings through improved care delivery and operational efficiencies.
-Payer Contracting Innovation: Developed strategies to optimize patient volume and reduce inpatient lengths of stay, leading to a 10% YoY increase in patient volume.
-Strategic Growth: Designed and implemented network expansion plans for a health system-sponsored health plan, ensuring financial stability and scalability.
-Ambulatory Development: Created a growth plan for outpatient services, optimizing clinical care models, infrastructure, and operating processes to improve patient outcomes and efficiency.
Kurt Salmon Associates Capital Advisors, Inc.
Management Consulting
Senior Consultant, Health
11/2009 - 12/2010
A global consulting firm specializing in business planning and strategy.
-Business Planning Consultant – Conducted market, facility need, and clinical program opportunity assessments for regional health systems and academic medical centers. Presented recommendations to senior executives.
-Project Highlights: Developed 20-year master facility plan for $2.5 billion medical center in Southern California; facilitated executive workshops to present and refine recommendations.
-Thought Leadership – Authored "Insights for Community Hospitals: Creating Competitive Advantage to Survive a Changing Market".
-Business Planning Consultant – Conducted market, facility need, and clinical program opportunity assessments for regional health systems and academic medical centers. Presented recommendations to senior executives.
-Project Highlights: Developed 20-year master facility plan for $2.5 billion medical center in Southern California; facilitated executive workshops to present and refine recommendations.
-Thought Leadership – Authored "Insights for Community Hospitals: Creating Competitive Advantage to Survive a Changing Market".
Sg2
Sales
Account Executive
11/2004 - 9/2007
-Client Sales and Retention Management – Managed client relationships for a hospital provider management consulting and intelligence firm, resulting in 60% revenue growth during a two-year period; firm grew revenue 3x during tenure. Developed and executed sales strategies resulting in approximately $2 million in incremental revenue.
-Recognition: Philips Medical Systems Service Excellence Award 2007, Sg2 Top Dollar Sales Award 2006.
-Recognition: Philips Medical Systems Service Excellence Award 2007, Sg2 Top Dollar Sales Award 2006.