Functional Skills
Agile Software Development
Supply Chain Management
Data Analysis
Project Management
Customer Relationship Management
Risk Management
Operations Management
Revenue Growth
Leadership Development
Operational Efficiency
Budgeting
Business Analysis
Business Development
Change Management / Org Design
Process Improvements
Software Skills
Microsoft Office
Asana
Microsoft Project
Microsoft PowerPoint
Monday
MongoDB
SurveyMonkey
Google Surveys
Trello
Jira
Confluence
Hubspot
GitHub
Zoho Projects
Certifications
PMI-ACPPMI Agile Certified Practitioner
PMPProject Management Professional
Sector Experience
Business Services
Consumer Goods
Financial Services
Retail
Technology
Languages
English
Notable Clients
49 Financial
Fortune 500
Experience
The Strategy Haus by AJ—
Management Consulting
Project and Operations Consultant
1/2023 - Present
- Secured $500K+ in awards by managing vendor contracts and streamlining compliance reporting.
- Improved operational efficiency by 10% through custom workflows and new reporting tools.
- Translated leadership goals into 12-month roadmaps and six-figure budgets across 5+ projects.
- Improved operational efficiency by 10% through custom workflows and new reporting tools.
- Translated leadership goals into 12-month roadmaps and six-figure budgets across 5+ projects.
Best Egg
Marketing
Senior Project Manager | Marketing Manager
9/2022 - 8/2024
- Boosted conversions by 20% through A/B testing and multi-channel campaign execution.
- Increased engagement and CTR by 8–10% by optimizing digital customer journeys.
- Surpassed product adoption goals by nearly 20% through targeted marketing strategies.
- Increased engagement and CTR by 8–10% by optimizing digital customer journeys.
- Surpassed product adoption goals by nearly 20% through targeted marketing strategies.
M&T Bank
Operations
Project Manager II | Vice President
5/2019 - 9/2022
- Saved $1M by leading CRM integrations and cost-reduction initiatives across the enterprise.
- Increased CRM adoption by 10% through targeted training and process optimization.
- Led 13 client-facing teams, boosting retention and securing new client relationships with exec buy-in.
- Increased CRM adoption by 10% through targeted training and process optimization.
- Led 13 client-facing teams, boosting retention and securing new client relationships with exec buy-in.
M&T Bank
Finance
Relationship Manager
5/2016 - 5/2019
- Exceeded sales goals by building strong client relationships and identifying upsell opportunities.
- Increased operational efficiency by 10% through data-driven process improvements.
- Boosted product success rates by 5% with improved targeting and sales strategies.
- Increased operational efficiency by 10% through data-driven process improvements.
- Boosted product success rates by 5% with improved targeting and sales strategies.