Functional Skills
Strategic Planning
Risk Management
Quality Assurance
Service Delivery
Project Management
Performance Management
Digital Transformation
Procurement
Business Development
AI Strategy
Change Management / Org Design
PMO Transformation
Program Management
Organizational Leadership
Certifications
PMPProject Management Professional
Sector Experience
Business Services
Real Estate
Retail
Technology
Travel & Hospitality
Languages
Afrikaans
English
Countries Worked In
BD CN DE GH HK IN CI JP LB MY NL NG SG ZA KR LK TW TR AE GBNotable Clients
Coca-Cola
Kerzner
Standard Chartered Bank
UAE Media Council
Uber
Fortune 500
Experience
Cushman & Wakefield
Corporate Strategy & Development
Head of Project Delivery APAC | Standard Chartered Bank Account
7/2024 - Present
Senior Leadership role on Extended Leadership Team directing strategic operations and delivery for Standard Chartered Bank's APAC portfolio (80% of
global real estate). Managing 45+professionals across 15 countries with $60M+ annual budget responsibility.
Transformation Excellence: Leading digital transformation implementing establishment and change over of both interim and final
enterprise PM systems.
PMO Leadership: Developed and refined a comprehensive governance framework and standardised processes reducing delivery
variance and operational risk.
Operational Optimisation: Improved resource utilisation while reducing procurement team dependency across APAC.
Quality Assurance: Driving standards and continuity across country teams through central PMO team playbook development and
direct engagement for socialisation and up-skilling.
Strategic Programs: Accountable for teams delivering the Singapore Metro Strategy (13 integrated office projects) and Branch
Transformation Program (40+ new and uplifted locations annually over 7 years).
Business Development: Identified new service opportunities generating additional variable PM resource appointments in 30% of
the markets in the APAC portfolio
Stakeholder Management: Managing C-suite relationships with central and in country leadership maintaining 98% client satisfaction
scores and resolving escalations through structured plans to de-risk delivery of key programmes and projects
global real estate). Managing 45+professionals across 15 countries with $60M+ annual budget responsibility.
Transformation Excellence: Leading digital transformation implementing establishment and change over of both interim and final
enterprise PM systems.
PMO Leadership: Developed and refined a comprehensive governance framework and standardised processes reducing delivery
variance and operational risk.
Operational Optimisation: Improved resource utilisation while reducing procurement team dependency across APAC.
Quality Assurance: Driving standards and continuity across country teams through central PMO team playbook development and
direct engagement for socialisation and up-skilling.
Strategic Programs: Accountable for teams delivering the Singapore Metro Strategy (13 integrated office projects) and Branch
Transformation Program (40+ new and uplifted locations annually over 7 years).
Business Development: Identified new service opportunities generating additional variable PM resource appointments in 30% of
the markets in the APAC portfolio
Stakeholder Management: Managing C-suite relationships with central and in country leadership maintaining 98% client satisfaction
scores and resolving escalations through structured plans to de-risk delivery of key programmes and projects
CBRE Group
Corporate Strategy & Development
Director | APAC PM Lead | Standard Chartered Bank
5/2023 - 6/2024
Account Core Leadership Team member driving operational excellence for 80% of Standard Chartered Bank portfolio. Led strategic initiatives while
managing 40+ team members across 15 countries.
Pipeline Forecasting: Introduction of centralised pipeline aggregation and forecasting across APAC region to facilitate
improvements in resource planning, procurement and capex deployment strategies
Reporting Innovation: Spearheaded initiatives for refining reporting and improving visibility on tracking and forecasting for the
branch transformation programme.
PMO Development: Engaged on project governance structures and playbook updates to align with global standards. Socialised
these and developed team meeting structures and cadence to drive adoption as well as knowledge sharing across sub-regions in
APAC.
Organisational Optimisation: Implemented a change from a country based leadership into a cluster leadership structure for SA, SEA
and GCNA to drive improvement on consistency of governance and project delivery across the APAC portfolio.
Financial Performance: Achieved all approved budget targets within allowable 10% plus/minus forecast accuracy on a project by
project basis and close to net neutral across the APAC portfolio.
Service Excellence: Delivered 97% client satisfaction (Customer Journey) scores
Account Transition: Supported and structured closing out PM delivery on account with CBRE for handover to Cushman & Wakefield
as new service provider
managing 40+ team members across 15 countries.
Pipeline Forecasting: Introduction of centralised pipeline aggregation and forecasting across APAC region to facilitate
improvements in resource planning, procurement and capex deployment strategies
Reporting Innovation: Spearheaded initiatives for refining reporting and improving visibility on tracking and forecasting for the
branch transformation programme.
PMO Development: Engaged on project governance structures and playbook updates to align with global standards. Socialised
these and developed team meeting structures and cadence to drive adoption as well as knowledge sharing across sub-regions in
APAC.
Organisational Optimisation: Implemented a change from a country based leadership into a cluster leadership structure for SA, SEA
and GCNA to drive improvement on consistency of governance and project delivery across the APAC portfolio.
Financial Performance: Achieved all approved budget targets within allowable 10% plus/minus forecast accuracy on a project by
project basis and close to net neutral across the APAC portfolio.
Service Excellence: Delivered 97% client satisfaction (Customer Journey) scores
Account Transition: Supported and structured closing out PM delivery on account with CBRE for handover to Cushman & Wakefield
as new service provider
CBRE Group
Other
Director | EMEA PM Lead | Uber
2/2021 - 4/2023
Regional executive role establishing and leading EMEA PM operations during critical strategic transformation. Refined and developed a team to adapt to
operating during a crisis
Strategic Pivot: Led the transformation delivery programme from a growth to consolidation strategy across multiple locations in
EMEA through the exit of unprofitable sites and business lines on a country and city basis.
Crisis Management: Successfully navigated COVID-19 maintaining 100% operational continuity and team retention through
adapting the delivery strategy to a fully remote management model from the previous fly in - fly out approach.
Flagship Delivery: Oversaw and coordinated the VPM, Developer and Account SME teams on the new 30,000m² Uber EMEA HQ in
Amsterdam from design through to go-live over 3 years. This involved managing material amount of change in the form of several
revised WP strategy and occupation requirements from the client as well as continuous landlord delays due COVID related labour
and material supply issues.
Cost and Org Optimisation: Following Uber's decision to hold or cancel key projects within the ME region there was an opportunity
to reduce team costs through the relocation of roles from higher cost location, Dubai, and centralise the regional PM in the London
office. This delivered an avg 30% saving on a per role basis. All of the ME team were also able to retained and reallocated to clients
requiring a local PM presence.
operating during a crisis
Strategic Pivot: Led the transformation delivery programme from a growth to consolidation strategy across multiple locations in
EMEA through the exit of unprofitable sites and business lines on a country and city basis.
Crisis Management: Successfully navigated COVID-19 maintaining 100% operational continuity and team retention through
adapting the delivery strategy to a fully remote management model from the previous fly in - fly out approach.
Flagship Delivery: Oversaw and coordinated the VPM, Developer and Account SME teams on the new 30,000m² Uber EMEA HQ in
Amsterdam from design through to go-live over 3 years. This involved managing material amount of change in the form of several
revised WP strategy and occupation requirements from the client as well as continuous landlord delays due COVID related labour
and material supply issues.
Cost and Org Optimisation: Following Uber's decision to hold or cancel key projects within the ME region there was an opportunity
to reduce team costs through the relocation of roles from higher cost location, Dubai, and centralise the regional PM in the London
office. This delivered an avg 30% saving on a per role basis. All of the ME team were also able to retained and reallocated to clients
requiring a local PM presence.
CBRE Group
Other
Associate Director | WSE & MEA PM Lead | Uber
11/2019 - 1/2021
Sub-regional operations leadership across Middle East, Africa and Western/Southern Europe managing a multi-country portfolio.
Geographic Establishment: Established operational capability for a central Programme Team to deliver across multiple countries. As
Uber was a new account this required building both stakeholder and vendor relaptionships and engagement structures
Capital Planning and Strategy: Provided insights and data to support the definition of the pipeline of capital programmes and
projects with integrated planning across the asset management and facilities management functions
Governance and Process: Worked collaboratively with the central PMO to define, introduce and implement governance processes
and supporting playbooks, templates, etc.
Vendor Operations: Developed new vendor relationships and strengthened joint venture partnerships to provide coverage and
quality assurance for project delivery across multiple countries in Africa.
Geographic Establishment: Established operational capability for a central Programme Team to deliver across multiple countries. As
Uber was a new account this required building both stakeholder and vendor relaptionships and engagement structures
Capital Planning and Strategy: Provided insights and data to support the definition of the pipeline of capital programmes and
projects with integrated planning across the asset management and facilities management functions
Governance and Process: Worked collaboratively with the central PMO to define, introduce and implement governance processes
and supporting playbooks, templates, etc.
Vendor Operations: Developed new vendor relationships and strengthened joint venture partnerships to provide coverage and
quality assurance for project delivery across multiple countries in Africa.
Turner & Townsend
Other
Senior Project Manager
4/2018 - 11/2019
Senior consultant delivering strategic programs for government and private sector clients including UAE Pavilion Expo 2020 and major hospitality projects.
Inc Group
Other
Commercial Department Manager
10/2015 - 4/2018
Built commercial operations team from startup to 7-person department supporting 10x revenue growth over a period of three years. Established
procurement strategies, vendor relationships, and operational processes as well as led all bid commercials and contract negotiations
procurement strategies, vendor relationships, and operational processes as well as led all bid commercials and contract negotiations
Inc Group
Other
Project Manager
9/2014 - 9/2015
Delivering end to end design & build fitout projects in startup operation
Contact :
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YBM
Other
Adult Language Instructor
4/2013 - 5/2014
A year of cultural emersion bringing english language discussion groups to adult learners
Sustainable Planet CC
Other
Founder
8/2011 - 4/2013
Cofounded a digital market place and sustainability scorecard platform for B2B and B2C. Worked with leading South African bank to co-develop the
concept.
concept.
dhk {} thinspace
Other
Project Manager
4/2010 - 7/2011
Delivering end to end design & build fitout projects for a leading Architectural in South Africa