Functional Skills

Business Development
Business Analysis
Business Operations
Change Management / Org Design
Customer Experience
Digital Transformation
Financial Management
Growth Strategy
Leadership Development
M&A Support
Strategic Planning
Business Unit Strategy
Product Data Management
Customer Service
Investor Relations

Software Skills

Shopify
SEO

Sector Experience

Financial Services
Retail
Technology
Transportation & Logistics
Travel & Hospitality

Languages

Portuguese
Spanish
English

Countries Worked In

BR CO GB US
Big 3 Consulting (MBB)
Top Consulting Firms

Experience

Stamps.com Operations
General Manager - Stamps.com
1/2023 - 8/2025
Stamps.com is the leader in online mailing and shipping, serving individuals, small businesses and large enterprises.
• Chief executive for Stamps.com, responsible for $200M+ in revenue and 300+ FTEs
• Oversight over Product, Marketing, Strategy, Engineering, Sales, CS, Finance, Business Development and Analytics
• Member of Auctane's C-team, reporting to Board of Directors and Thoma Bravo, the leading software PE fund
• Reduced YoY revenue shrinkage from double digits to flat, while increasing EBITDA margins to >50%
• Led rebranding, product overhaul, new ICP definition, new pricing structure, org redesign and M&A strategy

RAZOR GROUP Operations
General Manager - USA
1/2022 - 12/2022
The world's largest Amazon FBA aggregator with 200+ brands; over $1B raised (BlackRock, Catterton, Victory Park Capital)
• Oversaw 30+ person, $100M revenue US brand management operations (brand managers, supply chain, HR)
• Led projects in logistics and warehousing, M&A, Public Relations, DTC, compliance and outsourcing
• Handled escalations and contract negotiations with brand sellers, suppliers, partners and potential acquisitions

PET PRO SUPPLY CO. Start-Up
Chief Executive Officer
1/2019 - 12/2021
Pet Pro Supply Co. (petprosupplyco.com) is a leading online retailer serving animal professionals and pet owners.
• Raised funds from individual and family office investors to acquire company; exited to private investors after 3 years
• Oversaw all aspects of company operations: digital marketing, website UI/UX, Shopify, web analytics, finance, customer service, pricing, business development, supplier recruitment, HR, investor relations
• >3x'd revenue and 4x'd order volume in 3 years; grew products to 4K+ products (10K+ SKUs) and added 50+ brands

Regus IWG Operations
Managing Director - Digital
4/2016 - 4/2018
Regus (LON:IWG) is the world's largest serviced office space company, with over 3,000 locations in 100 countries.
• Ran marketing, product, design and performance of Digital platforms globally: websites, mobile app and e-commerce
• Oversaw SEO, CRO, web analytics, ASO, PPC and Social marketing initiatives for digital channels
• Doubled users and revenue on digital booking channels (mobile app and MyRegus desktop)
• Increased website revenue by 30% in one year through increased organic traffic and conversion rate optimization

Homeaway (Vrbo) Operations
Regional Chief Executive Officer - South America
4/2011 - 4/2015
HomeAway (now Vrbo) is one of the world's leading vacation rental marketplaces; sold to Expedia in 2015 for $3.9B
• Built local departments and processes from the ground up: Sales, Marketing, Product, HR, Finance, Customer Service
• Grew revenue 2.5x in 3 years (36% CAGR) while increasing margins - fastest growing and most consistent region at HA
• Grew from 9 to 60 FTEs; integrated all functions and processes with Global HQ in the US; launched office in Colombia
• Most consistent GM at HomeAway (beat quarterly sales and expense targets in 12 of 13 quarters under management

Draper Fisher Jurvetson Management Consulting
MBA Summer Associate
6/2010 - 7/2010
DFJ-FIR (now Threshold) is one of Brazil's premier Venture Capital funds and part of the worldwide DFJ network.

Boston Consulting Group Management Consulting
Associate
9/2006 - 11/2008
One of the first three consultants hired for BCG's newest office at the time (Miami)
• Projects in Private Equity, M&A, supply chain, nonprofit, outsourcing, retail banking, pharma and travel
• International work including projects in Chile, Venezuela, Singapore, The Netherlands and Belgium
• Drove PR in Miami; launched and ran the BCG-PODER Magazine Breakfast series for local executives