Functional Skills

Business Analysis
Business Operations
Business Development
Change Management / Org Design
Project Management
Program Management
Product Strategy
Supply Chain Management
Process Design / Re-engineering
Product Data Management
Agile Software Development
Product Design
Quality Control
Software Development
IT Asset Management

Software Skills

Adobe Illustrator
Adobe InDesign
Asana
Jira
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Smartsheet
Miro
Confluence
Monday
Sharepoint
Figma
Outlook

Sector Experience

Consumer Goods
Manufacturing
Retail
Technology

Languages

English

Countries Worked In

CA US
Fortune 500

Experience

Lululemon Athletica Operations
Program Manager, Go-To-Market Transformation
12/2024 - 9/2025
Led a high-visibility Digital Product Creation program integrating 3D technologies, digital asset management, and product lifecycle systems to enable enterprise-wide Product Visualization.
• Created and managed business and product roadmaps, dependencies and risks across three strategic initiatives and enterprise systems (1 legacy + 2 new) supporting 3000+ users
• Supported a team of 5 project managers overseeing program planning, alignment and delivery
• Collaborated with leaders across Product Operations, Product Management, Technology, Learning and Change Management to plan and execute cross-program roadmaps and go-lives
• Engaged executive stakeholders to report on progress, assess impact, and guide prioritization decisions
• Led communication to program sponsors, stakeholders and impacted users (internal + vendors)
Lululemon Athletica Operations
Project/Product Manager, Product Operations
12/2020 - 12/2024
Managed end-to-end delivery of five technology initiatives in a hybrid Product/Project Management role, driving timelines, cross-functional alignment, and successful end-user adoption.
• Led product design, strategy development and agile ceremonies (sprint planning, stand-ups, reviews, retrospectives and PI planning)
• Gathered/documented process & requirements from SMEs, created and refined epics and stories with Development and Engineering teams
• Collaborated with Technology to create and prioritize product roadmaps
• Managed project plans, coordinating dependencies and deliverables to meet strategic business goals
• Led stakeholder engagement, delivering project health and status updates to senior leadership (SVP)
Birddogs Inc. & VOSS Helmets Operations
Freelance Technical Writer/Editor
2/2020 - 11/2020
• Developed vendor manuals for material and product development, improving both legal and product standard compliance and reducing defects
• Documented supply chain process, product specifications and product standards
• Reviewed and edited web copy for product descriptions and revamped content for online Customer Support Help Centre
Mountain Equipment Co-op Operations
Sustainability Operations Specialist, Operations
12/2018 - 1/2020
• Managed and elevated programs for Transparency and Reporting, Green Operations and Communications liaising with Product, Logistics, Marketing, Governance, Facilities and Store Ops
• Tracked and calculated GHG emissions for annual carbon reporting across all locations in Canada
• Developed a packaging policy aligned with enterprise sustainability goals
• Created copy for web pages, annual public transparency reports and monthly internal newsletters
• Led staff engagement and head office communications on sustainability programs, education and events
Mountain Equipment Co-op Design
Materials Developer, Product Commercialization
7/2017 - 12/2018
• Redeveloped the branded trims package, led strategic trim vendor allocation, and documented development and bulk production processes
• Led the editing and revamp of a Development and Production Manual for vendors
• Created training materials documenting the trims development, testing and approval processes for Product Developers
Lululemon Athletica Operations
Raw Materials Development Specialist
4/2015 - 7/2017
• Developed SOPs outlining material development, testing and supply chain processes
• Refined order management processes, resolving shortages and delays impacting development and production timelines
• Uncovered process gaps crucial to reporting and system integration
Nicole Bridger Designs Other
Production Specialist/Quality Control Supervisor
5/2013 - 4/2015
• Supported planning, production scheduling, QA and deliveries for 20+ private label brands
• Improved production processes, addressing bottlenecks to increase output and uphold quality standards
Abercrombie & Fitch Design
Technical Design Intern – Outerwear & Sweaters
9/2011 - 1/2012
• Supported Technical Designers/Developers and Fit Specialists with daily tasks related to sample reviews and comments
• Updated pattern files in Gerber to reflect sample comments
• Managed sample library and scheduled fittings with Designers (Creative & Technical), Merchants, Fit Specialists and Technical Developers
Walmart Design
Design Intern - Womens Apparel
9/2010 - 6/2011
• Supported Designers with daily tasks related to technical sketching, inspiration gathering and concept boards
• Updated technical sketches to reflect comments coming out of design reviews
• Managed sample and material libraries
Walmart Design
Design Intern - Girls Apparel
4/2010 - 6/2010
• Supported Designers with daily tasks related to technical sketching, inspiration gathering and concept boards
• Created full-scale mock ups to visualize graphic technique and placement
• Set up presentation spaces for leadership reviews to support merchandising and buying decisions
• Managed sample library