Functional Skills
Customer Relationship Management
Accounting Software Implementation
Marketing Analytics
SQL Analysis
Operations Management
Sales and Operations Planning (S&OP)
Valuation
Strategic Planning
Sales Operations
Project Management
Pricing Strategy
Organizational Leadership
Growth Strategy
Change Management / Org Design
Financial Modeling
Software Skills
SQL
Microsoft Excel
Zapier
Salesforce
Asana
ARGUS
Tableau
Hubspot
OpenAI
Looker
Shopify
Quickbooks
Certifications
PMPProject Management Professional
Six Sigma Green Belt
Sector Experience
Business Services
Energy
Financial Services
Real Estate
Travel & Hospitality
Experience
Mischief Games
Management Consulting
Fractional CRO
1/2025 - Present
• Built marketing strategy, financials, sales funnel, and CRM email campaigns resulting in +50% YoY revenue
Orchard Technologies
Operations
Senior Operations Manager
9/2021 - 12/2024
• Second-line leader of a 35-person Transaction team supporting $100MM+ in monthly home sales on funding, listing, and compliance achieving 97% SLA, 4.9 CSAT, and 88 NPS
• Reduced cost per closing from $400 to $250/close (-38%) utilizing AGILE and Six-sigma methods
• Built a financial labor model to make data-driven decisions on staffing & comp plans company-wide
• Product managed commission disbursement ($36MM/yr) in 1099 agent model, with 99% on-time and accurate rates while driving down auditing cost by $0.4MM/yr
• Consolidated inbound CX channels including utilizing AI, resulting in faster resolution at 30% headcount
Senior Project Manager, Brokerage
• Advised on task force that shaped advanced equity service offering resulting in savings of $16MM/yr
• Led cross-functional initiative to A/B test agent home offer tools to decrease offer prep time by 35%
• Built Looker dashboards for KPI tracking and transparent pricing strategy, driving 95%+ pricing satisfaction
• Reduced cost per closing from $400 to $250/close (-38%) utilizing AGILE and Six-sigma methods
• Built a financial labor model to make data-driven decisions on staffing & comp plans company-wide
• Product managed commission disbursement ($36MM/yr) in 1099 agent model, with 99% on-time and accurate rates while driving down auditing cost by $0.4MM/yr
• Consolidated inbound CX channels including utilizing AI, resulting in faster resolution at 30% headcount
Senior Project Manager, Brokerage
• Advised on task force that shaped advanced equity service offering resulting in savings of $16MM/yr
• Led cross-functional initiative to A/B test agent home offer tools to decrease offer prep time by 35%
• Built Looker dashboards for KPI tracking and transparent pricing strategy, driving 95%+ pricing satisfaction
Sonder Inc. (Licensed
Operations
Senior Operations Manager
10/2018 - 4/2021
• Scaled city operations from 60 apartments (3 FTEs) to the 1000 STR units (30 FTEs) and $24MM ARR
• Managed P&L for NYC market, aligned on ADR with pricing team, and presented variance to exec team
• Drove 40% variable costs reduction through negotiating RFPs in housekeeping, laundry, and warehousing
• Led life cycle of Peloton program resulted in +$30/room-night, +40% clickthrough improvements
• Managed P&L for NYC market, aligned on ADR with pricing team, and presented variance to exec team
• Drove 40% variable costs reduction through negotiating RFPs in housekeeping, laundry, and warehousing
• Led life cycle of Peloton program resulted in +$30/room-night, +40% clickthrough improvements
WeWork
Operations
Manager - Central Operations / Business Analyst
7/2016 - 9/2018
Managed services team supporting 700 offices across 4 major markets driving $15MM ARR
Intrieri FinOps Advisory
Finance
Fractional CFO
9/2015 - 5/2016
• Various experiences including underwriting financial model resulting in $1MM investment for food services co
GE Capital
Finance
Associate / Senior Analyst / Analyst
7/2011 - 8/2015
• Built underwriting model and served on 3-person team responsible for largest sale in GE EFS history ($1.8Bn)
• Crafted and presented pitch decks summarizing WACC, IRR, cap structures, risks and mitigants to executives
• Crafted and presented pitch decks summarizing WACC, IRR, cap structures, risks and mitigants to executives