Functional Skills

Business Analysis
Business Process Outsourcing
Business Operations
Business Development
Business Intelligence
Business Continuity
Change Management / Org Design
Application Modernization
Process Design / Re-engineering
Process Improvements
System Deployment
Software Development
Agile Software Development
DevOps
Project Management

Software Skills

Jira
Version control
Log4J
C
SQL
Microsoft Project
Integration testing
JavaScript
Java
IBM Db2
AWS
jQuery
JUnit
Performance testing
Postman

Sector Experience

Financial Services
Healthcare
Life Sciences & Pharma
Technology
Bulge Bracket Investment Banks
Fortune 500

Experience

Bank of America Engineering
Sr. Pega Developer/ Production Support
3/2022 - Present
AML KYC Workflow and Rules Engine (AWARE)
● Bank of America's AML KYC Workflow and Rules Engine (AWARE) is an advanced solution designed to combat money laundering and ensure compliance with Know Your Customer (KYC) regulations.
● Responsibilities: -
● • AWARE is an Anti-Money Laundering (AML) Workflow and Rules Engine that utilizes modern technology to provide a comprehensive solution for the AMLCDD processes.
• This application has been designed to facilitate a Know Your Customer (KYC) check during the customer onboarding process and determine their eligibility.
• The primary objective of the project is to perform an extensive KYC check on the customer based on the product and the region they have selected.
• The application has been built on top of the CLM framework, which provides a robust foundation for an end-to-end workflow for the AMLCDD processes.
• During the requirement analysis and design stages, I collaborated closely with the business analyst to provide optimal solutions.
• Monitored Production Logs at regular intervals and worked with Clipboard, Rules Inspector, DB Tracer and Tracer for troubleshooting the issues.
• Worked with the Pegasystems customer support to resolve the few issues related the tool.
• Interacted and worked with the Users on any queries to resolve the PAPA tickets.
• Monitoring the application performance and promptly addressing user-generated operational tickets to ensure timely issue resolution and effective communication with u

BD- BECTON Corporate Strategy & Development
Sr. Pega Developer/Architect
10/2020 - 3/2022
Responsibilities:
• Development using PEGA Rules Process Commander
● 8.4 according to the Business Requirement. Automate the processing of sale crediting and compensation processing to improve the operational efficiency and productivity.
• Experience in Business analyst for large-scale projects and programs.
• Had regular meetings with the hall supervisors and management to understand the complicated set of business rules.
• Designs and codes from specifications, analyze, evaluate, tests, debugs, documents, and implements moderately complex software application
• Had Troubleshoot technical problems and conducted analyses for efficient program/application solutions which support client business processes and functional requirements.
• Take ownership of development activity and act as a mentor to other developers within the team
• Develops and documents the framework for integration and implementation for changes to technical standards.
• Perform code and guardrail warnings review
● evaluate implementations and provide feedback for tool improvements from PEGA
● DEVOPS and AWS standpoint.
• Create POCs to demonstrate how the PRPC product capabilities work and how they can be leveraged to meet project requirements
• Participate in the full delivery life cycle for BPM development and systems integrations
• Provide accurate and timely estimates in support of sprint planning efforts
• Ability to work with diverse teams of business users, technical resources, quality a

Express Corporate Strategy & Development
Sr. Pega Developer/Architect
3/2019 - 9/2020
Description: Express Scripts provides integrated pharmacy benefit management services including network pharmacy claims processing; home delivery pharmacy services; specialty pharmacy benefit management, through its subsidiary Accredo. Benefit-design consultation; drug-utilization review; formulary management; and medical and drug data analysis services to manage drug plans for health plans, self insured employers and government agencies
● Responsibilities:
• Understanding business cases by analyzing the production process.
• Had regular meetings with the hall supervisors and management to understand the complicated set of business rules.
• Interacted with Users, Developers, Project Manager to understand the business process, identify enhancements and gather Business Requirements.
• Responsible for creation of rule set designing, class structure and rule-resolution designing.
• Modifying PRPC flows in defining the process.
• Modified UI interfaces in PEGA which includes harness, sections, flow actions.
• Involved in PRPC flow diagrams using Visio, interpretation of complex flow shapes for business scenarios.
• Development using PEGA Rules Process Commander v8.2.2 according to the Business Requirement.
• Developed the PRPC rules engine with CPM framework.
• Involved and working with Claims Framework.
• Prepared the User Interfaces (section, harness, and flow action), portal representation.
• Designing the SQL connector to get data from the external database.
• Cr

AMEX Information Technology
Sr. Pega Developer/Architect
1/2018 - 2/2019
Responsibilities:
• Participated in gathering business requirement and functional specifications for the Workflow of Business Process Management and Business Rule Engine implementation phases using PEGA PRPC.
• Responsible for incorporating business requirements in PRPC for all dispute processing processes.
• Described the use cases and specifications as per the project documentation in guidance
• Business Architect.
• Extensively used debugging tools like Clipboard, Tracer, and Rules Inspector for tracing the records used in rendering specific function at runtime.
• Involved in formatting of data elements using advanced control UI rules that include Auto Complete, Paragraph, and smart label.
• Implemented advanced case processing techniques such as Routing worklists, Workbaskets Service Level Agreements (SLA's), optional processes and optional actions.
• Integrating with external data sources using "External database table class mapping" tool and connector for complex SQL queries.
• Created and implemented Service and SOAP and REST Connect rules.
• Importing XSD's and WSDL's to develop connectors to communicate with external systems from business process.
• Integrating the application with Legacy Systems using Connect- SOAP and Connect - SQL.
• Involved in migration and deployment of system rules from development to UAT. Supported migration to production environment by working closely with implementation team.
• Involved in Bug fixes and Unit testing.
• Acted a

Bank of America Corporate Strategy & Development
Sr. Pega Developer/Architect
3/2017 - 12/2017
Responsibilities:
• Working with the iteration manager and business architects on velocity planning and prioritize the user story backlogs for each sprint.
• Participate in the daily stand-up call to give an update of the daily tasks to scrum master, product owner and to the scrum team.
• Performed rule set management and rule deployment (product rules / product patches). Used Smart Dispute framework for meeting the requirements of the client.
• Creation of search reports using Report Definition, List view and Summary view rules of PRPC.
• Worked on PRPC User Interface development - Sections, Harnesses, Flow Actions developing.
• Worked with SOAP connectors to fetch disclosures for new credit card offers.
• Involved in Creation of validation rules to implement business logic validation.
• Created rules for Validation, Integration rules like Rule-Connect-SQL using methods like RDB save, RDB Open, RDB list and SLA rules to assignments & work objects for time-constrained processing of assignments and work objects.
• Contributed some amount of work in designing application security which involves setting up Operators, Access groups, Access Roles, Application ID, Work groups and SLA rules.
• Implemented Connectors and Services to integrate.
• Fetched multiple record for list of properties and mapped data from Data class from Work class
• Involved in debugging application using PEGA Tracer tool, performance testing using PAL
• Developed various screens. Worked intensiv

Creehan & Company Information Technology
Sr. Pega Developer
9/2015 - 2/2017
Responsibilities:
• Extensive knowledge in Design, Development, Migration, Deployment and Integration of PRPC.
• Developed all the business rules for the PEGA implementation.
• Implemented various PRPC components like Decision tables, Declarative expressions, Constraints, and Indexes etc.
• Involved in developing UI Screens, activities, and correspondence.
• Created flows and technical design document.
• Provided technical insight and direction on project initiatives from PEGA expertise perspective.
• Designed and developed the User interface for the application by creating the harness and section rules.
• Created Data classes and DB tables for integrating with external Data Base.
• Worked on Bix Extraction.
• Participated in the requirements gathering and analysis with the business users.
• Administration activities like creation of Access Groups, applications, operator IDs, rule set versioning and locking, and importing on QA machines for Quality Assurance.
• Created product rules and migrated zip files from development to QA, UAT & monitored Performance when regularly.
● Environment: PEGA PRPC 7.1, IBM Web Sphere Application Server 6.0, J2EE, HTML, SOAP, XML, CSS, Oracle.

Creehan & Company Design
Pega Developer
10/2011 - 12/2013
Responsibilities:
• Administration activities like creation of Access Groups, applications, operator IDs, rule set versioning and locking, taking wraps and importing on QA machines for Quality Assurance.
• Very Proficient in PEGA Implementation Cycle which includes PRPC tool installation, design, development, testing and implementation.
• Experience implementing PEGA Guardrails using various versions of PEGA PRPC.
• Extensive experience in gathering, documenting, and analyzing business needs and requirements and worked on several Project methodologies like Six Sigma, Waterfall, RUP, Scrum and Agile.
• Experience in RDBMS technologies like Oracle, SQL, PL/SQL.
• Used Connectors like SOAP, SQL, Java, and service like SOAP and File Listeners to integrate PRPC with external systems.
• Worked on developing user interface and screen design using Harness, Sections, Jsp's and HTML.
• Experience in designing Use-case diagrams, Sequence diagrams, Activity diagrams, Deployment diagrams and Component diagrams.
• Well Versed with Web Technologies like XHTML, XML, JavaScript, JSTL, XSLT.
• Experience with J2EE Architecture, EJB, Web Services, JMS, SOAP, WSDL.
• Used Project Management tools like Microsoft Project, Clarity.
• Worked with teams that are located across the Globe.
● Environment: PEGA Rules Process Commander 6.1, Jboss, Oracle, MS Visio, HP Quality Center.

Creehan & Company Design
Java Developer
7/2010 - 10/2011
Responsibilities:
• Involved in complete development of Agile Development Methodology and tested the application in each iteration.
• Developed screens based on JQuery to generate dynamically.
• Designed and developed Application based on Spring MVC Framework using MVC.
• Used Spring Core for dependency injection/Inversion of control (IOC).
• Used XML to transfer the application data between client and server.
• XSLT style sheets for the XML data transformations.
• Used JUnit to write repeatable tests mainly for unit testing.
• Participated in designing Web Service framework in support of the product.
• Developed web services in Java and Experienced with SOAP, WSDL.
• Used Log4j extensively for logging Errors.
• Deployed the application in various environments DEV, QA and also Production.
• Used the JDBC for data retrieval from the database for various inquiries.
• Involved E2E Development by integrating Front End and Backend by Debugging.
• Involved in fixing System testing issues and UAT issues.
● Environment: JAVA, J2EE, JSP, Spring, JDBC, SOAP Web Services, XML, JNDI, JMS, Tomcat, Oracle 9i, SQL developer, HTML, Spring security, Spring batch, JUnit, JavaScript, JQuery, XML/XSLT, SAX, DOM.