Functional Skills
Business Continuity
Crisis Management
Operational Risk Management
Regulatory Compliance
Vendor Management
Quality Management
Enterprise Report Management (ERM)
Business Analysis
Compliance and risk
Audit Readiness
Program Management
Incident Response
Budgeting
Data Analysis
Agile Software Development
Software Skills
Microsoft Excel
Salesforce
PowerBI
Microsoft Project
Microsoft PowerPoint
ServiceNow
Configuration management
Data visualization
Sharepoint
OpenAI
Certifications
CIACertified Internal Auditor
Six Sigma Green Belt
Sector Experience
Financial Services
Healthcare
Technology
Languages
English
Hindi
Countries Worked In
IN
Top Consulting Firms
Experience
Wipro
Management Consulting
Senior Manager, Business Resilience and transformation
8/2023 - 8/2025
At Wipro Ltd., I serve as Senior Manager – Business Resilience & Transformation, leading a team of 15. I directed the end-to-end digitization of Wipro’s BCMS using ServiceNow, improving efficiency by 30% and reducing manual effort by 40%. As Crisis Management Lead for Europe, I managed impact assessments, vendor testing, and scenario planning, ensuring operational resilience for critical functions. I implemented GenAI-enabled crisis management solutions, introduced regulatory-aligned resilience strategies, and built board-level dashboards using Power BI for real-time insights. My role also included governance reporting to senior leadership, regulatory compliance, and cross-functional collaboration across technology, compliance, audit, and operations.
Accenture
Management Consulting
Associate Manager, Business Resiliency Services
6/2019 - 7/2023
At Accenture Solutions Pvt. Ltd., I worked as Associate Manager – Business Resiliency Services, leading a team of 8. I drove the digitization and migration of the enterprise BCM tool (Fusion), improving efficiency by 20% and audit readiness across global units. I spearheaded the pandemic response and hybrid work strategy for 300,000+ employees, ensuring zero disruption to client operations. I also led ISO 22301 certification with zero non-conformities, automated resilience MIS reports (saving ~1,500 hours annually), and enhanced board-level reporting through real-time dashboards. My role involved scenario planning, continuity drills, and cross-functional collaboration, strengthening organizational resilience and regulatory compliance.
Tata Consultancy Services
Management Consulting
Consultant, Quality Assurance Manager, Unit Risk Officer & Business Continuity Manager, Hi-Tech & Assurance Services
8/2010 - 5/2019
At Tata Consultancy Services, I held multiple roles over 9 years, progressing from Trainee to Consultant, Quality Assurance Manager, Unit Risk Officer, and Business Continuity Manager. I led BCM implementation, monitoring, and audit preparedness, ensuring compliance with ISO and CMMI standards. I supported ERM maturity assessments, crisis management drills, and contract reviews for BCM requirements. I also delivered risk reporting, stakeholder engagement, and client RFP support. As a Six Sigma Green Belt and Quality Champion, I drove process improvement projects worth $0.2M, achieving significant efficiency gains. Additionally, I mentored 500+ projects on quality management, executed DMAIC/DMADV initiatives, and created reusable BCM and risk management assets that strengthened organizational resilience and audit readiness.