Functional Skills

Business Analysis
Business Operations
Strategic Planning
Digital Transformation
Private Equity Investing
Leadership Development
AI Strategy
Machine Learning
Product Innovation
Employee Engagement
Pharmacy Benefits Management
Commercial Due Diligence
Customer Relationship Management

Software Skills

AWS
Machine Learning
Data visualization
Amazon Bedrock
AWS RDS

Sector Experience

Business Services
Financial Services
Healthcare
Life Sciences & Pharma
Technology

Experience

Clairio Management Consulting
Founder & Principal
1/2025 - Present
Founded to address inefficiencies in healthcare, Clairio helps organizations reduce waste, boost productivity, and improve decision-making. Combines a personal AI learning journey with a practical platform for delivering solutions that drive value for organizations.
• Built Clairio from concept to execution, including development of initial proprietary platform.
• Secured, delivered and implemented the company's first client with a medical device company.
• Guiding prospects and clients in identifying high-value AI use cases, including automation, workflow optimization, and productivity improvement.
• Partnered with technology providers and client teams to integrate AI solutions while ensuring compliance, scalability, and operational reliability.

Famulus Operations
Chief Operating Officer
2/2022 - 2/2025
Directed operations, IT, and product implementation for a healthcare technology startup focused on lowering drug costs. Partnered with founder and investors to scale the business, deliver client growth, and build a differentiated platform.
• Led onboarding for two national clients, serving as relationship owner and ensuring successful launches with strong client satisfaction.
• Built SLAs, operational standards, and scalable processes, enabling the platform to reliably process millions of claims and complex drug pricing calculations.
• Directed vendor strategy for application development, AWS, and monitoring services, reducing costs while ensuring 24x7 uptime.
• Drove profitability from startup baseline, scaling EBITDA from $0 to $3M annually by aligning product innovation with operational execution.

Welldyne Operations
Chief Operating Officer
1/2021 - 1/2022
• Directed enterprise operations and IT functions spanning PBM operations, contact center, government programs, program management, facilities, and IT (security, infrastructure, app dev, BI/data).
• Guided M&A strategy, due diligence, and partnerships to support growth.
• Delivered $26M EBITDA value drivers and $3–6M in expense reductions in 2021.
• Reported performance and strategy directly to Board of Directors and Carlyle Group.

Welldyne Operations
Senior Vice President, Operations
10/2018 - 1/2021
• Managed $250M P&L for mail order pharmacy, achieving 61% gross margin growth and 30% claims volume increase.
• Cut $10M in expenses through automation and process redesign.
• Reduced unit costs in pharmacy and contact center while boosting employee engagement 12 points.
• Led company-wide Covid-19 response—ensured drug supply continuity, transitioned workforce to remote operations, and maintained uninterrupted IT and contact center performance.

Prime Therapeutics LLC Operations
Vice President, Pharmacy Integration & Operations
1/2016 - 10/2018
• Handpicked by COO to lead integration into Walgreens joint venture (AllianceRx – Walgreens Prime).
• Directed multiple workstreams across operations, IT, and data to merge Prime's mail and specialty pharmacy businesses into a $B joint venture.
• Partnered with Walgreens C-suite to align strategy, manage metrics, and oversee joint operations.

Prime Therapeutics LLC Other
Vice President, Enterprise Program Management Office
1/2014 - 1/2016
• Directed $200M strategic program portfolio across IT and operations, including IT security, specialty pharmacy, and contact center.
• Implemented enterprise governance framework, improving accountability and delivery.
• Partnered with ELT on long-term investment roadmap, shaping future capabilities.

Prime Therapeutics LLC Operations
Vice President, PBM Operations
1/2011 - 1/2014
• Promoted by CEO/COO to lead turnaround of PBM operations; grew team from 250 to 600.
• Directed $60M budget across implementations, claims, benefits/formulary, and government programs.
• Executed 30+ client implementations covering 13.5M members (Medicare, Medicaid, Commercial, ACA).

Prime Therapeutics LLC Other
Director & Sr. Director Roles
1/2003 - 1/2011
• Built Medicare Part implementation strategy, enabling Prime's market entry.
• Created enterprise implementation framework, cutting costs 40% and improving delivery timelines.
• Oversaw business integrations and government programs, contributing to rapid company growth.