Functional Skills
Business Analysis
Business Operations
Business Development
Business Continuity
Change Management / Org Design
Contract Pricing / Negotiation
Customer Experience
Customer Relationship Management
Data Analysis
Data Governance
Data Strategy
Enterprise Content Management
Enterprise Performance Management (EPM)
Program Management
Vendor Management
Software Skills
Salesforce
Smartsheet
Jira
SAP CRM
ServiceNow
AWS
Netsuite
Datacenters
Confluence
Workday
SAP
Monday
Certifications
CSMCertified Scrum Master
PMI-ACPPMI Agile Certified Practitioner
Sector Experience
Business Services
Technology
Telecom
Languages
English
Countries Worked In
US
Fortune 500
Experience
Phaze 3 Solutions
Management Consulting
Founder & Principal Consultant
1/2021 - Present
Boutique consulting firm providing contract-based business transformation, PMO design, and strategic consulting for private and public clients.
• Architected and implemented the proprietary Phaze 3 "Analyze–Optimize–Succeed" framework to drive operational turnaround and project recovery for multiple clients
• Delivered end-to-end portfolio management and fractional PMO support services, improving visibility, governance, and client ROI
• Spearheaded vendor and contract performance reviews resulting in measurable process efficiency gains and cost avoidance
• Advised executive teams on modernization strategy, producing measurable improvements in speed-to-value, compliance, and service quality
• Secured and managed multiple consulting engagements, delivering transformation roadmaps, risk frameworks, and client success plans that positioned the firm for federal subcontracting readiness
• Architected and implemented the proprietary Phaze 3 "Analyze–Optimize–Succeed" framework to drive operational turnaround and project recovery for multiple clients
• Delivered end-to-end portfolio management and fractional PMO support services, improving visibility, governance, and client ROI
• Spearheaded vendor and contract performance reviews resulting in measurable process efficiency gains and cost avoidance
• Advised executive teams on modernization strategy, producing measurable improvements in speed-to-value, compliance, and service quality
• Secured and managed multiple consulting engagements, delivering transformation roadmaps, risk frameworks, and client success plans that positioned the firm for federal subcontracting readiness
Lumen Technologies
Information Technology
Manager, Federal Programs (Federal PMO
6/2019 - 9/2025
• Directed a $1.6B+ IT and telecom portfolio integrating cloud, data center, WAN/LAN, and enterprise transformation programs under GSA EIS and commercial contracts
• Led 40+ personnel across engineering, PM, and operations to deliver mission-critical modernization programs on time and within scope
• Recovered $2.5M+ in missed revenue through contract audit and billing optimization initiatives
• Reengineered governance and reporting models, improving delivery velocity by 30% and strengthening client relationships
• Orchestrated data center migrations and enterprise transitions with zero downtime across compliance-driven federal environments
• Led 40+ personnel across engineering, PM, and operations to deliver mission-critical modernization programs on time and within scope
• Recovered $2.5M+ in missed revenue through contract audit and billing optimization initiatives
• Reengineered governance and reporting models, improving delivery velocity by 30% and strengthening client relationships
• Orchestrated data center migrations and enterprise transitions with zero downtime across compliance-driven federal environments
Lumen Technologies
Information Technology
Deputy Program Manager – Federal PMO
1/2020 - 1/2022
• Delivered full lifecycle WAN, VoIP, and disaster recovery projects for federal and commercial clients achieving 100% SLA compliance
• Collaborated on RFP development and proposal responses that secured $150M+ in new federal contract awards
• Enhanced customer success and retention by modernizing engagement frameworks and PMO performance dashboards
• Identified $2.5M in unbilled revenue via policy audit and reconciliation
● Continued...
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• Collaborated on RFP development and proposal responses that secured $150M+ in new federal contract awards
• Enhanced customer success and retention by modernizing engagement frameworks and PMO performance dashboards
• Identified $2.5M in unbilled revenue via policy audit and reconciliation
● Continued...
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CenturyLink
Information Technology
Sr. Lead Program Manager II – Federal (Contractor
1/2019 - 1/2020
• Oversaw VoIP and network modernization for 13,000+ users across classified and unclassified systems
• Produced executive dashboards and risk frameworks for DHS leadership driving transparency and alignment
• Delivered secure data center migrations and facility upgrades on budget and without service interruption
• Produced executive dashboards and risk frameworks for DHS leadership driving transparency and alignment
• Delivered secure data center migrations and facility upgrades on budget and without service interruption
The Pew Charitable Trusts
Information Technology
Technical Program/Project Manager
1/2013 - 1/2019
• Led multi-year modernization efforts including Office 365, AWS migration, Workday integration, and LMS re platforming
• Defined enterprise technology roadmaps that enhanced collaboration and compliance across 800+ global staff
• Decommissioned outdated systems and implemented scalable SaaS and cloud-first solutions driving measurable cost savings
• Delivered digital workplace transformation initiatives that improved workforce mobility, productivity, and engagement
• Defined enterprise technology roadmaps that enhanced collaboration and compliance across 800+ global staff
• Decommissioned outdated systems and implemented scalable SaaS and cloud-first solutions driving measurable cost savings
• Delivered digital workplace transformation initiatives that improved workforce mobility, productivity, and engagement