Functional Skills
Change Management / Org Design
Customer Experience
Go-to-market Strategy
Operations Management
PMO Transformation
Process Improvements
Project Management
Strategic Planning
Training and Coaching
Business Analysis
Business Operations
Business Unit Strategy
Digital Transformation
Operational Transformation
Operating Model Design
Certifications
PCCPProsci Certified Change Practitioner
Sector Experience
Business Services
Healthcare
Life Sciences & Pharma
Social & Public Sector
Languages
English
Notable Clients
AmerisourceBergen
Genentech
Jefferson Health
Merck
Spark Therapeutics
Big 4 Accounting
Top Consulting Firms
Experience
Beacon & Bellwether Consulting
Management Consulting
Founding Principal
1/2025 - Present
• Develop and execute annual plans that drive near-term growth, and longer-term strategic plans that propel the organization’s future.
• Integrate technology to transform workflows, reduce cost, and improve critical functions including, sales, contracting, customer experience, talent acquisition, content management, and reporting.
• Integrate technology to transform workflows, reduce cost, and improve critical functions including, sales, contracting, customer experience, talent acquisition, content management, and reporting.
Magic Hat Consulting
Management Consulting
Director/Senior Director
8/2021 - 4/2023
• Led cross-functional team in defining go-to-market strategy to launch new dietary supplement in US market. Conducted data-driven market segmentation, customer profiles, and market sizing. Developed product concepts, branding, and marketing strategies.
• Responsible for change management consultants implementing ERP system for global pharma company. Maximized adoption of new system, processes, and roles, while minimizing resistance.
• Led business model transformation from talent staffing to management consulting. Established new services strategy, business development and sales processes, and marketing strategy.
• Mentored team on strategy, process improvement, project management, change management, and business development methods.
• Established partnership and business referral strategy. Built $3 million new business pipeline. Generated $1.5+ million in new revenue.
• Responsible for change management consultants implementing ERP system for global pharma company. Maximized adoption of new system, processes, and roles, while minimizing resistance.
• Led business model transformation from talent staffing to management consulting. Established new services strategy, business development and sales processes, and marketing strategy.
• Mentored team on strategy, process improvement, project management, change management, and business development methods.
• Established partnership and business referral strategy. Built $3 million new business pipeline. Generated $1.5+ million in new revenue.
Navigate Corporation
Management Consulting
Manager/Senior Manager
3/2015 - 7/2021
• Led cross-functional team in enterprise-wide ERP transformation initiative to turnaround customer experience for Fortune 10 drug distributor. Established governance structure, strategic roadmap, and KPI reporting. Drove leadership alignment, strategic decision making, and improved customer experience. Resulted in $2 million account expansion.
• Transformed remote collaboration and team performance for cell and gene therapy company during pandemic. Led strategy, execution, and adoption/integration of new tools and processes.
• Established strategy and led cross-functional team in improving talent selection for national home health company. Resulted in 26% increase in hiring better qualified candidates.
• Led assessment and strategy to transform operating model of $20 million multidisciplinary academic health system center. Optimized governance structure, processes, and resources for scale.
• Partnered with global pharmaceutical company to drive strategic priorities. Established cross-departmental Program Management Office, unified roadmap, governance structure, and reporting process. Realized $85 million in cost-savings.
• Transformed IT operating model for $1.7 billion health system, improving scale and service management. Included strategy and roadmap to transition people, processes, and systems.
• Led growth strategy for healthcare practice from market assessment to business case, investment requirements, and roadmap. Increased business development opportunities 50%.
• Transformed remote collaboration and team performance for cell and gene therapy company during pandemic. Led strategy, execution, and adoption/integration of new tools and processes.
• Established strategy and led cross-functional team in improving talent selection for national home health company. Resulted in 26% increase in hiring better qualified candidates.
• Led assessment and strategy to transform operating model of $20 million multidisciplinary academic health system center. Optimized governance structure, processes, and resources for scale.
• Partnered with global pharmaceutical company to drive strategic priorities. Established cross-departmental Program Management Office, unified roadmap, governance structure, and reporting process. Realized $85 million in cost-savings.
• Transformed IT operating model for $1.7 billion health system, improving scale and service management. Included strategy and roadmap to transition people, processes, and systems.
• Led growth strategy for healthcare practice from market assessment to business case, investment requirements, and roadmap. Increased business development opportunities 50%.
Awarely LLC
Start-Up
Director
8/2013 - 2/2015
• Led operations and business development for digital marketing company.
• Responsible for P&L, growth strategy, process optimization, and team management.
• Generated 100% growth in sales and 200% increase in revenue per client.
• Responsible for P&L, growth strategy, process optimization, and team management.
• Generated 100% growth in sales and 200% increase in revenue per client.
Interactive Forums Inc.
Management Consulting
Senior Manager
4/2012 - 8/2013
• Led Managed Care Marketing programming for Oncology TA of global biotech company.
• Responsible for program strategy, content, team, client satisfaction, and realization of project objectives on time and on budget.
• Managed clients, vendors, contractors, and internal team in the development and delivery of programs.
• Streamlined processes, increased efficiency across programs, and improved resource capacity 20%.
• Responsible for program strategy, content, team, client satisfaction, and realization of project objectives on time and on budget.
• Managed clients, vendors, contractors, and internal team in the development and delivery of programs.
• Streamlined processes, increased efficiency across programs, and improved resource capacity 20%.
Decision Strategies International
Management Consulting
Associate/Senior Associate
9/2008 - 2/2012
• Led customer experience improvement for vaccines division of global pharmaceutical company. Facilitated interactive customer-immersion sessions to generate innovative solutions.
• Stress-tested strategic initiatives for leading pediatric hospital to reduce risk and improve outcomes. Established governance structure to monitor and manage long-term initiatives.
• Analyzed trends in vaccine, oncology, and pharmaceutical industries. Established playbook to guide brand managers in strategy planning.
• Established on-boarding and training program to rapidly integrate new hires. Resulted in 100+% utilization within 3 months and unprecedented new hire profitability.
• Stress-tested strategic initiatives for leading pediatric hospital to reduce risk and improve outcomes. Established governance structure to monitor and manage long-term initiatives.
• Analyzed trends in vaccine, oncology, and pharmaceutical industries. Established playbook to guide brand managers in strategy planning.
• Established on-boarding and training program to rapidly integrate new hires. Resulted in 100+% utilization within 3 months and unprecedented new hire profitability.
Deloitte
Management Consulting
Project Controller
5/2007 - 8/2007
Manage consulting engagement resources, budget, and profitability.
Frankford Hospital
Other
Emergency Department Technician
6/2003 - 7/2005
Emergency Department patient care