Functional Skills
Program Management
Project Management
Business Analysis
Business Operations
Business Development
Vendor Management
Financial Management
Risk Management
Change Management / Org Design
Process Design / Re-engineering
Customer Relationship Management
Digital Transformation
Revenue Growth
Operational Efficiency
Quality Control
Software Skills
Salesforce
Jira
Microsoft Word
Microsoft Excel
Smartsheet
Miro
Google Sheets
Sharepoint
Confluence
Microsoft Project
Certifications
CSMCertified Scrum Master
PMPProject Management Professional
Sector Experience
Business Services
Financial Services
Healthcare
Life Sciences & Pharma
Technology
Notable Clients
Bayer
Merck
Novartis
Philips
US Bancorp
Experience
HEALTHCARE CONSULTANCY GROUP (HCG)
Management Consulting
Project Management Consultant
3/2024 - 9/2025
Led medical education, scientific publications, and congress initiatives for global pharma clients including AbbVie, Bayer, Merck, and Novartis.
• Served as client-facing project manager, managing expectations, providing status updates, and building strong relationships with clients and internal stakeholders
• Developed and managed project plans, timelines, and scopes of work, addressing risks and resolving issues to ensure on-time, on-budget delivery.
• Championed digital transformation initiatives, integrating new tools (Workfront, Veeva, Jira) and workflows across creative, medical, and regulatory teams to enable global collaboration.
• Partnered with leadership to develop a multi-year transformation roadmap, improving project management delivery predictability and aligning programs.
• Oversaw financial health, driving utilization, billability, and sustainable revenue growth across accounts.
• Facilitated collaboration among cross-functional teams, including account services, scientific & medical, creative, editorial, digital, and production teams.
• Proactively identified and resolved project issues and risks to ensure timely and successful delivery.
• Drove operational excellence by implementing best practices.
• Tools: Excel/Word, Workfront, MS Teams, SharePoint, Jira & Confluence, Veeva, Miro, staffing plans, financial dashboards.
• Served as client-facing project manager, managing expectations, providing status updates, and building strong relationships with clients and internal stakeholders
• Developed and managed project plans, timelines, and scopes of work, addressing risks and resolving issues to ensure on-time, on-budget delivery.
• Championed digital transformation initiatives, integrating new tools (Workfront, Veeva, Jira) and workflows across creative, medical, and regulatory teams to enable global collaboration.
• Partnered with leadership to develop a multi-year transformation roadmap, improving project management delivery predictability and aligning programs.
• Oversaw financial health, driving utilization, billability, and sustainable revenue growth across accounts.
• Facilitated collaboration among cross-functional teams, including account services, scientific & medical, creative, editorial, digital, and production teams.
• Proactively identified and resolved project issues and risks to ensure timely and successful delivery.
• Drove operational excellence by implementing best practices.
• Tools: Excel/Word, Workfront, MS Teams, SharePoint, Jira & Confluence, Veeva, Miro, staffing plans, financial dashboards.
Hero Digital
Operations
Snr Director, Project Management
4/2019 - 10/2023
Led 20-member team managing U.S. Bank program. Managed operational efficiency efforts, achieving $4M in cost reductions and $30M in yearly revenue.
• Led multimillion-dollar enterprise cloud and application implementations for U.S. Bank from initiation through launch, ensuring 100% on-time delivery.
• Coordinated cross-functional teams, including creative, account, strategy, and engineering, to align deliverables with client goals.
• Oversaw quality control, ensuring compliance with standards and client requirements. Introduced acceptance criteria, regression cycles, and reduced production defects.
• Anticipated risks, implementing mitigation plans to maintain delivery schedules and quality.
• Implemented staffing & financial governance (staffing plans, capacity models, quarterly reconciliation checkpoints), improving resource allocation.
• $30M revenue recognized via M&A integration (process, tools, org) with zero missed milestones across accounts.
• Drove enterprise-wide program governance implementing global delivery model across 14 LATAM countries resulting in $4M annual savings.
• Tools: MS Project & Smartsheet, Google Sheets/Docs, MS Teams, SharePoint, Workfront, Kantata/Mavenlink, Slack, Jira & Confluence, Salesforce, burn/ETC dashboards.
• Led multimillion-dollar enterprise cloud and application implementations for U.S. Bank from initiation through launch, ensuring 100% on-time delivery.
• Coordinated cross-functional teams, including creative, account, strategy, and engineering, to align deliverables with client goals.
• Oversaw quality control, ensuring compliance with standards and client requirements. Introduced acceptance criteria, regression cycles, and reduced production defects.
• Anticipated risks, implementing mitigation plans to maintain delivery schedules and quality.
• Implemented staffing & financial governance (staffing plans, capacity models, quarterly reconciliation checkpoints), improving resource allocation.
• $30M revenue recognized via M&A integration (process, tools, org) with zero missed milestones across accounts.
• Drove enterprise-wide program governance implementing global delivery model across 14 LATAM countries resulting in $4M annual savings.
• Tools: MS Project & Smartsheet, Google Sheets/Docs, MS Teams, SharePoint, Workfront, Kantata/Mavenlink, Slack, Jira & Confluence, Salesforce, burn/ETC dashboards.
VIVALDI GROUP
Management Consulting
Head of Project Management
10/2018 - 4/2019
building out their project management structure.
• Established PMO for brand programs: scopes, estimates, timelines, and governance; standardized MS Project schedules and Excel budget models.
• Developed predictable delivery via dependency mapping, vendor coordination, and formal QA/approval gates; improved on-time.
• Team leadership: mentored PMs, instituted formal work reviews, and supported annual performance cycles.
• Established PMO for brand programs: scopes, estimates, timelines, and governance; standardized MS Project schedules and Excel budget models.
• Developed predictable delivery via dependency mapping, vendor coordination, and formal QA/approval gates; improved on-time.
• Team leadership: mentored PMs, instituted formal work reviews, and supported annual performance cycles.
Havas Health & You
Marketing
Head of Project Management
1/2012 - 1/2017
Led team of 15 project managers delivering pharmaceutical promotional campaigns for DTC, DTP, and HCP. Managed $40M portfolio across major brands including Amgen, Biogen, Novartis, & Sanofi.
• Responsible for hiring, coaching, workload balancing, and formal reviews; backed up Account leads in client meetings and financial presentations.
• Provided cross-functional leadership, partnering with Account, Creative, Med-Legal, and engineering to plan milestones, removed roadblocks, and ensured compliant rollouts.
• Partnered with C-level executives to drive enterprise-wide change management.
• Developed a best-in-class project management framework, including a repository of best practices, templates, tools, and standardized workflows.
• Responsible for hiring, coaching, workload balancing, and formal reviews; backed up Account leads in client meetings and financial presentations.
• Provided cross-functional leadership, partnering with Account, Creative, Med-Legal, and engineering to plan milestones, removed roadblocks, and ensured compliant rollouts.
• Partnered with C-level executives to drive enterprise-wide change management.
• Developed a best-in-class project management framework, including a repository of best practices, templates, tools, and standardized workflows.
AGENCY.COM
Marketing
Head of Project Management
1/2000 - 1/2010
Led team of 25 PMs overseeing websites, CRM, eCommerce, banner ads programs for Fortune 100 brands including British Airways, eTrade, and Victoria's Secret.