Functional Skills
Strategic Planning
Machine Learning
Customer Service
Product Strategy
Product Marketing
Regulatory Compliance
Predictive Analytics
Operational Efficiency
Sales Enablement
Finance Transformation
Product Data Management
User Experience Design (UX)
Systems Integration
Operations Management
Forecasting / Projections
Software Skills
Machine Learning
Sector Experience
Automotive
Financial Services
Technology
Telecom
Travel & Hospitality
Languages
English
Hindi
Notable Clients
American Express
AstraZeneca
Hewlett Packard Enterprise
JPMorgan Chase & Co
Pfizer
Big 4 Accounting
Fortune 500
Top Consulting Firms
Experience
Cognition Forge LLC
Product Management / Strategy
Founder & Product Management Consultant
4/2025 - Present
Partner with high growth and innovative startups to define and implement enterprise AI strategies focused on operational efficiency, innovation acceleration, and trust & compliance. Build AI Center of Excellence and launch AI proof-of-concept pilots across sales, customer service, finance, and marketing operations.
Meta
Product Management / Strategy
Senior Product Strategy Leader - AI and AR/VR
4/2019 - 4/2025
Led cross-functional AI initiatives with the Office of CTO and senior executives, balancing innovation with operational efficiency. Enabled the launch of 0-to-1 products such as AR Glasses, Instagram Reels and Biz Messaging.
• Setup and managed AI Center of Excellence to explore enterprise use cases of GenAI; launched AI agent for regulatory compliance readiness, reducing assessment timelines by up to 80%.
• Designed and launched AI-powered tools for creator and advertiser support, reducing operational overhead by 40-60% and improving advertiser satisfaction from 50% to 82%. Developed scalable response by training AI classifiers in 11 major languages to proactively identify and resolve technical issues.
• Played a pivotal role in hyper-growth of Reels into one of the top 2 short-form video formats globally by supporting GTM strategy and launching the $1B creator fund to kickstart the content flywheel; contributed to launch of high precision fraud and spam detection models.
• Setup and managed AI Center of Excellence to explore enterprise use cases of GenAI; launched AI agent for regulatory compliance readiness, reducing assessment timelines by up to 80%.
• Designed and launched AI-powered tools for creator and advertiser support, reducing operational overhead by 40-60% and improving advertiser satisfaction from 50% to 82%. Developed scalable response by training AI classifiers in 11 major languages to proactively identify and resolve technical issues.
• Played a pivotal role in hyper-growth of Reels into one of the top 2 short-form video formats globally by supporting GTM strategy and launching the $1B creator fund to kickstart the content flywheel; contributed to launch of high precision fraud and spam detection models.
TrueCar
Product Management / Strategy
Head of Data Partnerships - FinTech
7/2017 - 3/2019
• Launched new partnerships with major banks and credit card providers to introduce car-buying services powered by TrueCar data by leading pre-sales pitches, negotiating terms, and reviewing contracts with a 3-person team.
• Managed a P&L with $210M GBV and created a roadmap that drove sales of 250K cars and $3B in auto loans.
• Increased car sales by 55% through digital customer acquisition and key sales funnel improvements.
• Managed a P&L with $210M GBV and created a roadmap that drove sales of 250K cars and $3B in auto loans.
• Increased car sales by 55% through digital customer acquisition and key sales funnel improvements.
Monitor Deloitte
Product Management / Strategy
Product Manager - New Ventures
2/2015 - 6/2017
• Led development and pilot of the Finance Insights Module, a Machine Learning based platform for FP&A (P&L forecasting, sensitivity analysis,etc), improving accuracy from 70-80% for traditional methods to 98%.
• Developed and launched a new business line in emerging technologies (RPA, NLP, Predictive Analytics) for Deloitte Consulting, generating $25M in pilot projects within the first year.
• Built a digital lab and incubation center, enabling the launch of multimillion-dollar pilots for Fortune 100 clients in TMT and Finance industries.
• Organized the "CFO Vision Conference" to showcase innovations in digital finance, resulting in new partnerships and potential clients.
• Recognized twice with Applause Award for excellence in client service and securing additional projects.
• Developed and launched a new business line in emerging technologies (RPA, NLP, Predictive Analytics) for Deloitte Consulting, generating $25M in pilot projects within the first year.
• Built a digital lab and incubation center, enabling the launch of multimillion-dollar pilots for Fortune 100 clients in TMT and Finance industries.
• Organized the "CFO Vision Conference" to showcase innovations in digital finance, resulting in new partnerships and potential clients.
• Recognized twice with Applause Award for excellence in client service and securing additional projects.
Expedia Group
Operations
Senior Manager - Strategy and Operations
7/2013 - 2/2015
• Led the strategy and launch of AI Chatbots for customer support that integrated with workflows of 4 customer operations centers globally, reducing average handling time by 25% and improving upsell by 40%.
• Secured $30M in incremental revenue by launching gift card products in collaboration with retail partners and product teams.
• Delivered $1B in additional bookings by integrating customer operations during Expedia's merger with Travelocity.
• Secured $30M in incremental revenue by launching gift card products in collaboration with retail partners and product teams.
• Delivered $1B in additional bookings by integrating customer operations during Expedia's merger with Travelocity.
Ernst & Young (EY)
Management Consulting
Senior Associate
12/2009 - 7/2011
• Led business transformation initiatives for banking and finance clients in APAC including post-merger integration, back office consolidation, customer operations setup
Deloitte
Management Consulting
Senior Analyst
5/2007 - 5/2008
Supported new market entry strategy in APAC