Functional Skills
Business Analysis
Business Development
Business Operations
Change Management / Org Design
Data Analysis
Data Strategy
Data Visualization / Reports
Financial Management
Financial Modeling
Product Development
Product Strategy
Program Management
Project Management
Process Design / Re-engineering
Business Unit Strategy
Software Skills
Jira
Google Sheets
Confluence
OpenAI
Monday
Sector Experience
Financial Services
Technology
Experience
FINTECHER.XYZ
Product Management / Strategy
Managing Partner & Founder
8/2022 - Present
Consulting company dedicated to product development build out and implementing efficient program management processes, all within financial services. Key assignments:
Brink's, Senior Consultant, Product and E-commerce Development
• Spearheaded the go-to-market planning and pilot commercialization of the RetailBox, Brink's next-generation smart safe.
• Serve as primary point person for BRD management, ensuring stakeholder alignment to development objectives. BRDs serve as the central documentation tool linking technical development to stakeholder priorities and project workflows..
• Defined pricing based on value walk analysis and competitive comparisons to offerings from main competitor Loomis; aligned feature roadmap to U.S. merchant needs.
• Led focus groups and sales team workshops to surface product gaps, customer objections, and automation opportunities.
• Designed tiered pricing scenarios based on contract length, hardware financing, and compliance with state change laws.
Brink's, Senior Consultant, Product and E-commerce Development
• Spearheaded the go-to-market planning and pilot commercialization of the RetailBox, Brink's next-generation smart safe.
• Serve as primary point person for BRD management, ensuring stakeholder alignment to development objectives. BRDs serve as the central documentation tool linking technical development to stakeholder priorities and project workflows..
• Defined pricing based on value walk analysis and competitive comparisons to offerings from main competitor Loomis; aligned feature roadmap to U.S. merchant needs.
• Led focus groups and sales team workshops to surface product gaps, customer objections, and automation opportunities.
• Designed tiered pricing scenarios based on contract length, hardware financing, and compliance with state change laws.
JP MORGAN CHASE, PAYMENT SOLUTIONS
Product Management / Strategy
Vice President and Program Manager, Products and Platforms
2/2017 - 8/2022
Merchant acquiring unit within largest bank in the United States.
• Head implementation manager for Knowledge Management Framework (KMF) for 10,000 employees within bank's payments operations. Identified deficiencies of present state and determined desired future target state. Identified four critical areas to focus on: a) finding true systems of record across the firm, b) improve data organization through tagging, c) streamline communications to field, and d) establish governance processes for content.
• Head manager for migrating company's 500,000 terminals to new state of the art payments platform. Developed overall migration strategy and executed on plan agreed to with various stakeholders. Proactively communicated across the firm any potential issues affecting migration and resolved corresponding pain points.
• Reviewed 80+ operational maps from newly acquired subsidiary WePay to uncover inefficiencies and identify integration opportunities. This was a key effort in the WePay i
• Head implementation manager for Knowledge Management Framework (KMF) for 10,000 employees within bank's payments operations. Identified deficiencies of present state and determined desired future target state. Identified four critical areas to focus on: a) finding true systems of record across the firm, b) improve data organization through tagging, c) streamline communications to field, and d) establish governance processes for content.
• Head manager for migrating company's 500,000 terminals to new state of the art payments platform. Developed overall migration strategy and executed on plan agreed to with various stakeholders. Proactively communicated across the firm any potential issues affecting migration and resolved corresponding pain points.
• Reviewed 80+ operational maps from newly acquired subsidiary WePay to uncover inefficiencies and identify integration opportunities. This was a key effort in the WePay i
Sabre
Product Management / Strategy
Senior Product Manager, Sabre Virtual Payments
6/2014 - 2/2016
Recognized world leader in providing technology solutions for the travel industry.
• Formulated product implementation strategy (PIS) for Latin America, resulting in issuance of over 300K cards across 7 countries.
• Attained sales pipeline of over 60 travel agencies covering 75% of the total addressable market after executing marketing activities, product sales calls, and market prioritization under PIS.
• Formulated product implementation strategy (PIS) for Latin America, resulting in issuance of over 300K cards across 7 countries.
• Attained sales pipeline of over 60 travel agencies covering 75% of the total addressable market after executing marketing activities, product sales calls, and market prioritization under PIS.
PAYTRONIKS
Product Management / Strategy
Founder and Managing Partner, Chief Product Developer
4/2009 - 6/2014
Boutique consultancy firm dedicated to developing emerging payments products in various countries with emphasis on the design of mobile and prepaid card solutions and formulation of rollout, penetration, and integration strategies.
• Raised $1.7 million for a prepaid card program start-up via partnership with a Miami based TV channel. Seed money based on forecasts of program's income, card issuance, and prognostication of revenue per cardholder. In addition, managed 5 direct resources as part of start up.
• Led negotiations for EZCorp with Western Union (WU) in $7 million deal which included $2 million in incentives. Subsequent to closing, key project manager for implementation of WU across EZCorp's +1200 retailer network.
• Raised $1.7 million for a prepaid card program start-up via partnership with a Miami based TV channel. Seed money based on forecasts of program's income, card issuance, and prognostication of revenue per cardholder. In addition, managed 5 direct resources as part of start up.
• Led negotiations for EZCorp with Western Union (WU) in $7 million deal which included $2 million in incentives. Subsequent to closing, key project manager for implementation of WU across EZCorp's +1200 retailer network.