Functional Skills
Leadership Development
Organizational Design
Learning & Development
Program Management
Market Research
Project Management
Sales Enablement
Business Process Outsourcing
Supply Chain Integration
Good Manufacturing Practice (GMP)
Certifications
PCCPProsci Certified Change Practitioner
Sector Experience
Consumer Goods
Healthcare
Life Sciences & Pharma
Manufacturing
Technology
Experience
Alexandra Blair Gilbert LLC
Management Consulting
Freelance Consultant
10/2023 - Present
Partnering with organizations to shape clear goals, grow capacity, support leaders, and embed new ways of working so progress is sustainable.
• Established the People & Organization pillar for a global strategic innovation consultancy, developing resources that drive Coaching & People Development, Culture & Climate, Organizational Design & Change, and Capability Building
• Enabling a recruiting organization's expansion by facilitating workshops to explore and align business models, geographies, and leadership selection criteria while coordinating project phases from initial scoping through final recommendations
• Designed and integrated tailored case studies and personas within HR learning programs for a leading sportswear company to boost learner engagement and drive meaningful training outcomes
• Completed graduate-level coursework in Counseling Psychology, enhancing ability to tackle challenges with empathy and a culturally informed perspective
• Established the People & Organization pillar for a global strategic innovation consultancy, developing resources that drive Coaching & People Development, Culture & Climate, Organizational Design & Change, and Capability Building
• Enabling a recruiting organization's expansion by facilitating workshops to explore and align business models, geographies, and leadership selection criteria while coordinating project phases from initial scoping through final recommendations
• Designed and integrated tailored case studies and personas within HR learning programs for a leading sportswear company to boost learner engagement and drive meaningful training outcomes
• Completed graduate-level coursework in Counseling Psychology, enhancing ability to tackle challenges with empathy and a culturally informed perspective
L'Oreal
Human Resources
Director, PMO | HR Transformation
8/2022 - 9/2023
Served as PMO for a large-scale HR transformation, establishing project governance in response to transformation needs, increasing accountability and enabling clarity
• Implemented framework for defining process improvement, increasing documentation and activating critical change management strategies
• Enabled workstream leads to mitigate risk, adhere to project milestones, and pivot in response to feedback
• Facilitated workshops to align efforts across the HR community, mobilize improved ways of working, and nurture an idea-sharing environment
• Implemented framework for defining process improvement, increasing documentation and activating critical change management strategies
• Enabled workstream leads to mitigate risk, adhere to project milestones, and pivot in response to feedback
• Facilitated workshops to align efforts across the HR community, mobilize improved ways of working, and nurture an idea-sharing environment
L'Oreal
Human Resources
Director, People Development & Learning
2/2021 - 8/2022
Led a team of learning professionals ensuring the strategy was defined and team members were empowered to activate
• Expanded People Development opportunities for Operations through needs assessment, design and implementation of new and impactful programs
• Facilitated key Team Development workshops to enable senior leadership and support organizational growth
• Supervised Technical Upskilling Program Offer and Supply Chain Transformation Learning Journey
• Expanded People Development opportunities for Operations through needs assessment, design and implementation of new and impactful programs
• Facilitated key Team Development workshops to enable senior leadership and support organizational growth
• Supervised Technical Upskilling Program Offer and Supply Chain Transformation Learning Journey
L'Oreal
Operations
Senior Manager, Learning | Supply Chain Transformation
2/2020 - 2/2021
Managed the virtual learning strategy for the Supply Chain Transformation Program
• Mitigated risk related to virtual learning during global pandemic enabling go-live of two divisions and three factories
• Facilitated curriculum design, change management and real-time feedback in partnership with the key stakeholders to continuously improve quality and effectiveness of learning experiences
• Designed and implemented Virtual Tools "Train the Trainer" for subject matter experts to ensure adult learning best practices, participant engagement, and knowledge retention throughout Operations
• Mitigated risk related to virtual learning during global pandemic enabling go-live of two divisions and three factories
• Facilitated curriculum design, change management and real-time feedback in partnership with the key stakeholders to continuously improve quality and effectiveness of learning experiences
• Designed and implemented Virtual Tools "Train the Trainer" for subject matter experts to ensure adult learning best practices, participant engagement, and knowledge retention throughout Operations
L'Oreal
Human Resources
Manager, Learning
5/2019 - 2/2020
Enhanced learning visibility, structure, and culture within the Operations community
• Improved awareness of learning opportunities through the launch of a Learning KPI Dashboard, calendar and catalog
• Strengthened learning culture within Operations Americas through Learning campaign and stakeholder support specific to Manufacturing and Supply Chain
• Launched Learning Partner Community, empowering SMEs to grow and ignite the Operations learning journey
• Improved awareness of learning opportunities through the launch of a Learning KPI Dashboard, calendar and catalog
• Strengthened learning culture within Operations Americas through Learning campaign and stakeholder support specific to Manufacturing and Supply Chain
• Launched Learning Partner Community, empowering SMEs to grow and ignite the Operations learning journey
Envigo CRS (Labcorp Drug Development)
Human Resources
Talent Development Partner
9/2017 - 5/2019
Drove conception and execution of Talent Development initiatives across the US
• Created and launched new Talent Development initiatives including Management Competencies, Career Frameworks, and companywide Engagement survey
• Designed, developed and delivered leadership programs that supported organizational culture and management capability
• Partnered with cross-functional teams and senior leaders to align strategies with broader business objectives, supporting change management during company acquisition
• Created and launched new Talent Development initiatives including Management Competencies, Career Frameworks, and companywide Engagement survey
• Designed, developed and delivered leadership programs that supported organizational culture and management capability
• Partnered with cross-functional teams and senior leaders to align strategies with broader business objectives, supporting change management during company acquisition
Victaulic
Operations
Business Process and Training Specialist
2/2015 - 9/2017
Managed the design and rollout of product, technical, and process training while leading the onboarding program
• Led global training projects from needs analysis, planning, implementation/delivery through evaluation and ROI assessment, facilitating the commercialization of new products
• Developed materials and conducted training for product introductions, product enhancements, and standard work processes for new and tenured Customer Care Team Members
• Improved new hire learner efficiency, engagement, and retention by contributing to the redesign of the onboarding learning journey
• Led global training projects from needs analysis, planning, implementation/delivery through evaluation and ROI assessment, facilitating the commercialization of new products
• Developed materials and conducted training for product introductions, product enhancements, and standard work processes for new and tenured Customer Care Team Members
• Improved new hire learner efficiency, engagement, and retention by contributing to the redesign of the onboarding learning journey
Victaulic
Customer Service
Account Representative / Project Coordinator
8/2012 - 2/2015
Provided comprehensive account management support to drive project success and ensure product compliance
• Managed large-scale projects and collaborated with NYC metro territory managers to meet the needs of high demand customers, ensuring timely product delivery and client satisfaction
• Verified product alignment with US legislative requirements to maintain compliance and support project-specific objectives
• Managed large-scale projects and collaborated with NYC metro territory managers to meet the needs of high demand customers, ensuring timely product delivery and client satisfaction
• Verified product alignment with US legislative requirements to maintain compliance and support project-specific objectives