Functional Skills

Business Development
Go-to-market Strategy
Customer Relationship Management
Workshop Facilitation
Sales Strategy
Leadership Development
Revenue Growth
Value Propositions Development
Change Management / Org Design
Human Capital Consulting
Organization Development
Organizational Culture
Organizational Effectiveness
Organizational Behavior
Sales Operations

Software Skills

Ariba
DocuSign
Microsoft Office
Microsoft PowerPoint
Microsoft Word
Microsoft Excel
OpenAI
Salesforce

Sector Experience

Business Services
Financial Services
Industrials
Manufacturing
Technology
Bulge Bracket Investment Banks
Fortune 500

Experience

ZRG Partners Management Consulting
Managing Director – ZRG Consulting, EMEA
1/2024 - 7/2025
Led business development, strategy, and delivery for ZRG's Consulting Division across EMEA. Oversaw sales and margin performance while driving new client acquisition and integrated solution delivery across culture, leadership, and organisational advisory.
• Developed and executed commercial growth strategy in alignment with Consulting Solutions leadership
• Delivered strong sales performance by positioning solutions aligned to market needs.
• Introduced a key account development model to deepen client impact
• Designed blended client solutions across consulting verticals to increase client value.
• Advanced CRM usage and sales analytics to improve forecasting, pipeline tracking, and client segmentation.
• Championed ZRG's value proposition through events, thought leadership, and partner collaboration within ZRG
• Co-built MENA strategy to develop brand permission and build pipeline, specifically focused on Saudi Arabia
• Facilitated client events and led discussions on culture and leadership development
• Developed consulting approach focused on Private Equity funds, pre and post deal.

Heidrick & Struggles Ltd Sales
Senior Business Development Director
10/2011 - 9/2023
*Promoted from: BD Director, Culture Shaping – Senn Delaney
● Led BD and consulting solution initiatives across EMEA for Heidrick Consulting, reporting to the EMEA Managing Partner and COO. Worked in close collaboration with consulting partners to shape market-facing offerings that reflect evolving client priorities. Co-designed custom engagements across organisational culture, leadership development, DE&I, and strategic transformation.
● Consulting Leadership & Solution Development
● • Designed tailored consulting solutions by integrating culture, DE&I, and leadership development solutions, aligned to strategic objectives to address organisation-wide transformation needs.
• Delivered and debriefed culture assessment insights directly with CEOs and executive teams, shaping programme direction.
• Contributed to the integration of acquired consulting businesses into a unified "One Heidrick" service model.
• Trained and accredited culture facilitator
● Strategic Business Development
● • Oversaw new client acquisition strategy from lead generation through contracting and client onboarding.
• Built and maintained high-trust relationships with Senior Leaders across diverse sectors.
• Created innovative and reusable consulting pitch decks to support global business development.

LATERAL CONCEPTS Operations
Operations Director
4/2003 - 7/2011
*Promoted from: Operations Manager
● Led operational delivery and project execution for major corporate clients, overseeing large scale office relocations, facilities support, and process improvement initiatives. Key contributor to business development efforts and tender management.
● Key Contributions
● • Delivered client-facing project presentations and managed complex, multi-phase office transitions.
• Implemented robust project admin systems, improving cost control and service quality.
• Managed staff training, development, and recruitment for operational teams.
• Secured and maintained ISO 9001 / 14001 / OHSAS 18001 accreditations.
• Achieved 300%+ revenue growth over tenure
Previous Roles

Morgan Stanley Research
Analyst, Equity Research
1/2002 - 1/2003
Research analyst