Functional Skills

Change Management / Org Design
Clinical Operations
Data Analysis
Operational Transformation
Process Design / Re-engineering
Process Improvements
Project Management
Business Operations
Good Clinical Practice (GCP)
Operational Efficiency
Operations Management
PMO Transformation

Software Skills

Microsoft Word
Microsoft Excel
Google Docs
Google Sheets
Microsoft PowerPoint

Certifications

CLSSBBCertified Lean Six Sigma Black Belt
PMPProject Management Professional

Sector Experience

Healthcare
Life Sciences & Pharma

Languages

English

Countries Worked In

HU CH GB US
Case Study
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Case Studies

corporateStrategyDevelopment
Portfolio Management at Global CRO
Life Sciences & Pharma Project Management Change Management / Org Design Portfolio Optimization
corporateStrategyDevelopment
Change Leadership and Digital Transformation for Clinical Operation
Life Sciences & Pharma Change Management / Org Design IT Transformation Project Management
operations
Enterprise Vendor Optimization
Life Sciences & Pharma Procurement Project Management Change Management / Org Design
dataScienceAnalytics
Operational Excellence and KPI Framework for Commercial Operations
Life Sciences & Pharma Data Analysis Change Management / Org Design Process Design / Re-engineering
operations
Risk-Based Document Management
Life Sciences & Pharma Risk Management Change Management / Org Design Project Management
operations
Clinical Process Optimization
Life Sciences & Pharma Process Improvements Project Management Change Management / Org Design
technologyIT
Enterprise System Implementation
Life Sciences & Pharma IT Transformation Project Management

Experience

Kynexa Consulting Management Consulting
Principal Consulant
9/2025 - Present
Partnering with biotech and pharma organizations to improve performance through process optimization, organizational change, and Lean Six Sigma methodologies.

Delivering tailored consulting engagements focused on operational excellence, digital transformation, and enterprise readiness for growth.

Driving measurable results for clients by translating strategy into execution—aligning people, process, and technology to unlock efficiency, accelerate decision-making, and sustain performance improvements.

Syneos Health Operations
Director, Enterprise Transformation
9/2023 - 8/2024
Directed enterprise-wide process optimization using Lean and Six Sigma methodologies to streamline and enhance organizational processes. Developed and implemented strategies, managed cross-functional teams, and achieved substantial performance improvements, aligning with business objectives for measurable efficiency gains.

Project Portfolio Management: Established and enforced standards for a cross-functional project portfolio, ensuring timely, on-budget delivery through effective resource management and senior leadership updates

LNR Collection Transformation: Overhauled process for collection of Lab Normal Ranges, cutting collection time by 75% and increasing completeness by 15% within three months by eliminating 2 hand-offs

Risk-Based Management: Centralized document classification activity and implemented a risk-based approach to TMF Quality, reducing errors by 55% and improving TMF quality by 10% while cutting rework time

Roche Pharmaceuticals Operations
Process Solutions Group Leader – Clinical Operations
1/2019 - 4/2022
Promoted to Trial Master File (TMF) Global Process Owner, overseeing ICH GCP process across R&D, Medical Affairs, and Contract Research Organizations (CROs). Spearheaded change management initiatives, strengthened Standard Operating Procedures (SOPs) and enterprise-wide metrics, and partnered with leadership to enhance the Clinical Finance ecosystem.

Change Management Leadership: Championed a cross-Roche OCM campaign, engaging 5K+ end-users, resulting in a 10% increase in Timeliness and a 30% boost in end-user engagement scores within 6 months

Global TMF Process Leadership: Directed global TMF processes across R&D, Medical Affairs, and CROs, leading digital migration to Veeva Vault and managing inspection/audit findings and corrective actions

Clinical Finance Transformation: Partnered with leaders and end-users to close gaps in Clinical Finance processes, driving significant improvements as a key change agent

TMF Process Optimization: Eliminated the 6-month review requirement, establishing effective guardrails to maintain TMF health with no critical inspection findings and positive feedback from regulatory agencies

Roche Pharmaceuticals Finance
Senior Manager, Business Process Excellence – Global Procurement
6/2016 - 12/2018
International relocation to contribute Lean Six Sigma and project management expertise to enterprise-wide global projects in Switzerland, provided coaching and training on Lean Six Sigma methodologies, and utilizing activity-based costing techniques to optimize finance and procurement processes,

Vendor Contract Consolidation: Consolidated 15 regional vendor contracts into a Master Service Agreement, saving $45M over 3 years and enhancing issue resolution and collaboration

Cost Efficiency Modeling: Developed activity-based costing models for end to end Procure-to-Pay process, optimizing resource allocation and enabling cost-effective workforce planning

Lean Six Sigma Training Enhancement: Revamped and led Lean Six Sigma training for 100+ Finance colleagues, significantly improving White Belt and Kaizen Leader programs

Genentech Operations
Senior Operational Excellence Manager – US Commercial
3/2013 - 5/2016
Drove operational excellence by optimizing processes and leading cross-functional teams to achieve peak efficiency. Led project management efforts, developed impactful productivity metrics, and managed successful change management and system integration initiatives.

Lifecycle Productivity Optimization: Designed and launched a comprehensive Service Level Metric for patient case lifecycle activities, driving a 17% productivity surge within 6 months

Operations Management: Streamlined critical processes and optimized customer and patient experiences during peak periods, orchestrated system integration, and provided strategic updates to senior leadership

Strategic Initiative Lead: Drove the seamless insourcing of coverage and reimbursement services, delivering on time and within scope through strategic team alignment and optimized project execution

VWR International Operations
Quality Process Manager
3/2011 - 12/2012
Managed the design and implementation of quality projects, maintaining all project documentation and communications; proficient in writing detailed and understandable reports and procedures; designed and implemented process validation, auditing, and quality strategies; accountable for all aspects of inventory control

MillerCoors Operations
Team Leader
3/2008 - 3/2011
Led a production team in a high-volume brewing and packaging environment, overseeing daily operations, quality control, and process improvement initiatives. Drove efficiency, safety, and performance through Lean practices, cross-functional collaboration, and data-driven decision-making to meet production goals and maintain world-class brewing standards.

Interplastic Corporation Operations
Operations Manager
3/2006 - 3/2008
Streamlined production workflows, reducing material waste by 15% and improving on-time delivery through process mapping and Lean implementation.

Introduced standardized quality and safety procedures, cutting defect rates by 20% and achieving full compliance with ISO and OSHA standards.

Optimized workforce scheduling and equipment utilization, boosting plant throughput by 10% while maintaining consistent product quality and minimizing overtime costs.