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Experience
Delivering tailored consulting engagements focused on operational excellence, digital transformation, and enterprise readiness for growth.
Driving measurable results for clients by translating strategy into execution—aligning people, process, and technology to unlock efficiency, accelerate decision-making, and sustain performance improvements.
Project Portfolio Management: Established and enforced standards for a cross-functional project portfolio, ensuring timely, on-budget delivery through effective resource management and senior leadership updates
LNR Collection Transformation: Overhauled process for collection of Lab Normal Ranges, cutting collection time by 75% and increasing completeness by 15% within three months by eliminating 2 hand-offs
Risk-Based Management: Centralized document classification activity and implemented a risk-based approach to TMF Quality, reducing errors by 55% and improving TMF quality by 10% while cutting rework time
Change Management Leadership: Championed a cross-Roche OCM campaign, engaging 5K+ end-users, resulting in a 10% increase in Timeliness and a 30% boost in end-user engagement scores within 6 months
Global TMF Process Leadership: Directed global TMF processes across R&D, Medical Affairs, and CROs, leading digital migration to Veeva Vault and managing inspection/audit findings and corrective actions
Clinical Finance Transformation: Partnered with leaders and end-users to close gaps in Clinical Finance processes, driving significant improvements as a key change agent
TMF Process Optimization: Eliminated the 6-month review requirement, establishing effective guardrails to maintain TMF health with no critical inspection findings and positive feedback from regulatory agencies
Vendor Contract Consolidation: Consolidated 15 regional vendor contracts into a Master Service Agreement, saving $45M over 3 years and enhancing issue resolution and collaboration
Cost Efficiency Modeling: Developed activity-based costing models for end to end Procure-to-Pay process, optimizing resource allocation and enabling cost-effective workforce planning
Lean Six Sigma Training Enhancement: Revamped and led Lean Six Sigma training for 100+ Finance colleagues, significantly improving White Belt and Kaizen Leader programs
Lifecycle Productivity Optimization: Designed and launched a comprehensive Service Level Metric for patient case lifecycle activities, driving a 17% productivity surge within 6 months
Operations Management: Streamlined critical processes and optimized customer and patient experiences during peak periods, orchestrated system integration, and provided strategic updates to senior leadership
Strategic Initiative Lead: Drove the seamless insourcing of coverage and reimbursement services, delivering on time and within scope through strategic team alignment and optimized project execution
Introduced standardized quality and safety procedures, cutting defect rates by 20% and achieving full compliance with ISO and OSHA standards.
Optimized workforce scheduling and equipment utilization, boosting plant throughput by 10% while maintaining consistent product quality and minimizing overtime costs.