Functional Skills
Business Analysis
Business Process Outsourcing
Business Operations
Change Management / Org Design
Customer Experience
Data Analysis
Data Governance
Demand Planning
Inventory Management
Supply Chain Management
Supply Chain Optimization
Training and Coaching
Program Management
Project Management
Workshop Facilitation
Software Skills
Salesforce
MicroStrategy
SAP
Certifications
PCCPProsci Certified Change Practitioner
Sector Experience
Consumer Goods
Retail
Languages
English
Countries Worked In
CA GB USNotable Clients
crocs
Gap
Good Food Holdings
Harbor Freight Tools
Experience
Columbus Consulting International, LLC
Management Consulting
Management & Business Transformation Consultant(Independent/Contract
1/2022 - Present
• Harbor Freight Tools: Directed business processes for RELEX Supply Chain & Retail Planning implementation; led change management aligned with organizational redesign
• Good Food Holdings: Managed vendor and location workstreams for Symphony MDM implementation; defined requirements, built processes, and executed testing; established project management methodology to improve execution and governance
• Crocs, Inc.: Conducted assessment of o9 Planning modules (MFP, Assortment, Demand, OTB, Supply & Inventory Planning); recommended system modifications to reduce complexity and enhance efficiency
• Gap, Inc.: Co-managed the Company Planning workstream for Anaplan Financial Planning implementation, defining future processes and contributing to training documentation for FP&A
• Athleta: Conducted planning and inventory assessment; identified process/system gaps and created recommendations for future systems landscape
• rue21: Program Manager for Salesforce CRM implementation; Project Manager over all training disciplines across multiple workstreams
• Good Food Holdings: Managed vendor and location workstreams for Symphony MDM implementation; defined requirements, built processes, and executed testing; established project management methodology to improve execution and governance
• Crocs, Inc.: Conducted assessment of o9 Planning modules (MFP, Assortment, Demand, OTB, Supply & Inventory Planning); recommended system modifications to reduce complexity and enhance efficiency
• Gap, Inc.: Co-managed the Company Planning workstream for Anaplan Financial Planning implementation, defining future processes and contributing to training documentation for FP&A
• Athleta: Conducted planning and inventory assessment; identified process/system gaps and created recommendations for future systems landscape
• rue21: Program Manager for Salesforce CRM implementation; Project Manager over all training disciplines across multiple workstreams
Megan Fox Unlimited, LLC
Management Consulting
Founder & Consultant
1/2020 - Present
Advise businesses on process strategy, systems ideation, and operational readiness, leveraging alliances to deliver consulting projects
GENXWOMAN LLC
Start-Up
Co-Founder & Chief Marketing Officer
1/2020 - Present
Co-developed strategic business plans, crafted brand identity, and drove digital marketing to increase engagement and growth
Adidas
Operations
Senior Director, Omnichannel Operations – North America Supply Chain
1/2018 - 1/2020
• Established and led a new Omnichannel Operations team as part of supply chain transformation, aligning global strategies with North American market requirements while driving enterprise process change and adoption across retail and eCommerce
• Drove implementation of RFID technology, achieving 97.3% inventory accuracy and 90% Visual On Floor Availability (VOFA) while improving adoption and operational behaviors
• Contributed to double-digit sales growth (+10% Retail, +30% eCommerce) through improved fulfillment visibility, KPI-driven dashboards, and change leadership across operations
• Partnered with leadership to deliver testing, training, communications, and adoption strategies for a new Direct-to-Consumer distribution center
• Presented to senior executives, providing business insights and influencing leadership decisions on inventory, fulfillment, and operational initiatives
• Drove implementation of RFID technology, achieving 97.3% inventory accuracy and 90% Visual On Floor Availability (VOFA) while improving adoption and operational behaviors
• Contributed to double-digit sales growth (+10% Retail, +30% eCommerce) through improved fulfillment visibility, KPI-driven dashboards, and change leadership across operations
• Partnered with leadership to deliver testing, training, communications, and adoption strategies for a new Direct-to-Consumer distribution center
• Presented to senior executives, providing business insights and influencing leadership decisions on inventory, fulfillment, and operational initiatives
Columbia Sportswear
Operations
Business Process Owner – eCommerce Supply Chain Operations / International DTC
1/2016 - 1/2018
• Built and led teams supporting Japan and China SAP business requirements, including change readiness, adoption, and training strategy across global DTC operations
• Optimized POS system capabilities in China to integrate more effectively with SAP, reducing complexity
• Developed and delivered communication strategies, SLAs, and KPI dashboards to align cross-functional teams
• Enabled process improvements through small parcel optimization ($1M projected savings), Canada warranty optimization ($600K projected savings), and EDI onboarding ($2M business opportunity)
• Partnered with executives and change agents to shape future vision and consumer journeys for multi-year ERP, POS, OMS, and CRM transformation
• Optimized POS system capabilities in China to integrate more effectively with SAP, reducing complexity
• Developed and delivered communication strategies, SLAs, and KPI dashboards to align cross-functional teams
• Enabled process improvements through small parcel optimization ($1M projected savings), Canada warranty optimization ($600K projected savings), and EDI onboarding ($2M business opportunity)
• Partnered with executives and change agents to shape future vision and consumer journeys for multi-year ERP, POS, OMS, and CRM transformation
Capri Holdings Limited (Michael Kors)
Other
Senior Director, Global Business Process – Retail & eCommerce Director, Business Process – Retail
1/2012 - 1/2016
• Created and expanded the Business Process department to lead global transformation initiatives across Retail & eCommerce
• Partnered with PMO to establish standardized methodologies and provide input into portfolio management of IT projects, ensuring governance and enterprise-wide adoption
• Collaborated with the PMO to develop roadmap and rollout strategies for Blue Yonder Allocation (formerly JDA Allocation), Enterprise Planning, MicroStrategy, and Manhattan WMS
• Designed and delivered change management and end-user training programs to drive adoption and readiness
• Provided executive-level communications and insights, influencing leadership and aligning transformation initiatives across international markets
• Partnered with PMO to establish standardized methodologies and provide input into portfolio management of IT projects, ensuring governance and enterprise-wide adoption
• Collaborated with the PMO to develop roadmap and rollout strategies for Blue Yonder Allocation (formerly JDA Allocation), Enterprise Planning, MicroStrategy, and Manhattan WMS
• Designed and delivered change management and end-user training programs to drive adoption and readiness
• Provided executive-level communications and insights, influencing leadership and aligning transformation initiatives across international markets
Ralph Lauren
Information Technology
IT Senior Manager
1/2004 - 1/2012
Progressive leadership roles in replenishment, allocation, and IT, building foundational expertise in cross-functional collaboration, global system implementations, and executive reporting, with consistent involvement in strategic planning and roadmap development