InflectionHub is a consulting firm focused on Strategy + Ops in the Tech Industry. I ofer advising, facilitation, and consulting services in strategic design and execution, change management, and OKR (Objectives and Key Results) training, design and implementation
●I leverage 20+ years of experience facilitating executive ofsites, developing or advancing corporate strategy, and using business analysis frameworks to gauge the efectiveness of the existing strategy across cross-functional teams
●I advise senior leaders on transforming their business; expanding into new markets, revamping go-to-market strategies and building a new data governance model are all examples of strategic change projects Jenn has worked on with clients
●I implement OKR programs for tech companies from early to late stage using a human-centered approach, baselining the team with first principles on high-performing OKRs before picking a tool or drafting an OKR program

I leverage my years of leadership experience to help clients craft a sustainable vision for their legal teams, their structure, processes, and accountabilities
●I help companies build lean, eficient, and result-driven legal departments. LexGO's consultants are known for their "roll-up our sleeves" approach and thrive in legal transformation mandates

I built and successfully implemented a strategic planning and execution framework that was the first of its kind at Hootsuite, the world's most widely used social media relationship platform with more than 18 million users in 175 countries
●In concert with the Executive Team, I established and led the Hootsuite Leadership Team comprised of senior leaders (VP and up) across the business to facilitate a strategic planning process that resulted in a multi-year and annual strategic plan
●I established a corporate cadence system for business performance reporting to all audiences across the organization. I was responsible for the corporate-level PMO function that managed the companies highest prioritized strategic projects
●I led the business technology function that was responsible for governing the corporate data warehouse and administering 300+ enterprise SaaS tools for the business

Ran daily operations for a 3D Augmented Reality company (25 employees), while leading a Merger and Acquisition process which successfully found a home for a highly talented technical team and patented technology
●Initiated and implemented a lean, agile strategic planning process to set, measure and report on integrated performance and budgetary goals that met constantly changing business needs, heightened employee engagement and achieved a 75% success rate
●Envisioned a People Strategy from the ground up that exemplified corporate values and fast-tracked various programs and success metrics to foster the desired cultural attributes, resulting in improved employee satisfaction in less than one year
●Led strategic planning initiatives and held fellow executives accountable to conduct and implement talent reviews; enterprise and individualized engagement strategies; efective and clear organizational structures; recruiting and diversity strategies; retention goals; exit strategies and

Initiated and implemented various change management strategies and programs to successfully transition the corporate business model from a service to product-centric strategy
●Led a Professional Services department of 35 individuals which included a PMO, Technical Team and Production Team in the design and delivery 3D animation solutions
●Identified customer and employee pain points, designed and tested process resolutions and significantly improved operational eficiency processes, resulting in increased margin by 5% and reduced project duration time by 20%
●Trained and mentored staf on change management philosophies to aid in the quality of project delivery to clients and operational execution throughout the company
●Restructured the team to leverage strengths and compensate for weaknesses by applying techniques as project shadowing, partnering and problem profiles
●Acted a project sponsor on several high-profile implementations to ensure alignment with business objectives regar

Strategized a new IT vision, roadmap and systems landscape within ACL's business model, segmented the new vision into three phases of change and enabled various leading-change practices to achieve success
●Improved operational eficiency, team performance and customer satisfaction by reducing unplanned work outages by 65% through the implementation of Information Technology Infrastructure Library (ITIL) best practices
●Led the operation and held accountability for the Release Management Ofice (RMO) while aligning multiple product release cycles to overall corporate goals
●Maintained IT and RMO spend with $2.5 million budget
●Reset guiding principles and values to establish new Service Level Agreements (SLA) to the business units through ongoing dialogue and listening to client needs
●Resolved gaps in IT service delivery and reduced business risk by instituting change management practices
●Designed customized performance plans to maximize individual strengths and leverage opportun

Initiated, designed and implemented a Release Management Ofice (RMO) function within ACL's business model by submitting a proof of concept and business case to CEO
●Evolved program and project management capabilities across a functionally-oriented organizational structure, significantly improved product delivery by meeting targeted deadlines and established project metrics to track overall performance
●Facilitated a new vision and value set for the company's Software Delivery Model by reviewing process eficiency, team dynamics, organizational structure and key performance indicators
●Led the successful execution of $5.6 million custom-build software project for a high-profile Fortune 100 company which resulted in full acceptance of the Security and Exchange Commission (SEC) audit requirements
●Delivered ACL's most ambitious and sophisticated software release while aligning all business units to meet release objectives
●Chaired various cross-functional teams to lead change initiat