Partner with executive leadership to develop and execute people strategies for a multi-site, geographically distributed organization. Lead HR programs, workforce planning, and compliance while fostering operational excellence and supporting organizational change.
• Partner with senior leaders to align HR strategies with business objectives, including organization design, workforce planning, and succession planning.
• Support leaders in addressing talent gaps, building leadership capability, and fostering a high-performance culture.
• Lead strategic planning initiatives and provide guidance on organizational structure, staffing models, and long-term workforce needs.
• Oversee complete talent lifecycle from recruitment through succession planning, building strong pipelines for critical roles.
• Mentor and Coach managers on performance management, career development, and retention strategies.
• Design and execute onboarding programs, including manager onboarding, that accelerate integration and engagement for new hires.
• Advise executives on complex employee relations matters, balancing business risk with employee care.
• Lead organization change initiatives, including integration of new policies, operational changes, and compliance updates.
• Ensure compliance with employment laws and new legislation requirements (e.g., Faith's Law compliance).
• Implement enhanced background check and prior employer screening processes to strengthen hiring practices.

Directed people leadership, operational excellence, and talent development for 10+ direct reports in a multi-location membership-based organization.
• Coached and mentored staff through regular performance reviews, career development planning, and compensation management.
• Designed onboarding and training programs that improved employee integration, engagement, and retention.
• Partnered with marketing and operations teams to delivery engagement initiatives that strengthened client experience and drove retention.
• Created team-building activities, staff challenges, and recognition programs to foster collaboration and a high-performance culture.
• Consistently achieved YOY growth by aligning people strategies with organizational goals.

Partnered cross-functionally with commercial leaders in marketing, operations, and sales to drive organizational success.
• Coached and developed account representatives, providing ongoing performance feedback and growth planning.
• Built strong stakeholder relationships with geographically distributed teams to align business goals and people strategies.
• Developed and presented business plans to global leadership teams, integrating organizational objectives with team execution.
• Negotiated strategic programs, balancing organizational needs with employee development and retention.

Managed teams and developed strategies to support growth across geographically diverse markets.
● • Supervised and coached a team of 10 representatives, creating development opportunities and strengthening team performance.
• Partnered with leadership to design and implement business strategies, integrating talent development and organizational effectiveness.
• Created training resources and communication tools that improved alignment and execution across teams.
• Supported organization planning and change initiatives, driving double-digit account growth.

Audited highly sensitive programs in various industries for government compliance.