Functional Skills
Business Analysis
Change Management / Org Design
Digital Transformation
Project Management
Program Management
Agile Software Development
Data Strategy
Business Process Outsourcing
Product Data Management
Product Strategy
Value Propositions Development
Certifications
CBAPCertified Business Analysis Professional
CLSSBBCertified Lean Six Sigma Black Belt
CSMCertified Scrum Master
CSPOCertified Scrum Product Owner
PMI-ACPPMI Agile Certified Practitioner
Sector Experience
Energy
Healthcare
Retail
Social & Public Sector
Technology
Languages
English
Case Study
Case Studies
Cloud HR Transformation with SAP SuccessFactors
Healthcare
Agile Software Development
Business Analytics
Digital Transformation
Modernisation of Asset Management System (AMS) for Local Government
Social & Public Sector
AI Agent Workflow Orchestration
Business Analysis
CRM Selection / Implementation
Product Owner for Arevo MaaS for Royal Automobile Club of Victoria (RACV)
Transportation & Logistics
Product Design
Product Development
Program Management
Implementation of TechnologyOne CiA Finance System
Social & Public Sector
Data Migration
Systems Integration
Software Configuration Management
Notable Clients
Australian Unity
City of Stonnington
Court Services Victoria
Department of Justice and Community Services Victoria
SAP
Experience
Tech Droid
Management Consulting
Practice & Delivery Manager
11/2021 - Present
Led the end-to-end rollout of TechnologyOne CiAnywhere Finance for a 200-user local council, migrating financial data and integrating contract & payroll systems.Delivered the go-live 6 % under budget.
Revitalised SAP SuccessFactors for 8000+ Staff at Australian Unity — Re-engineered Employee Central, Payroll, Onboarding and Performance modules.Lifted manager self-service adoption to 92% in 3 months
Designed the end-to-end procurement strategy for Asset Management System, authoring the Approach-to-Market (ATM) pack with requirements. Compressed the RFP cycle from 6 months to 12 weeks.
Revitalised SAP SuccessFactors for 8000+ Staff at Australian Unity — Re-engineered Employee Central, Payroll, Onboarding and Performance modules.Lifted manager self-service adoption to 92% in 3 months
Designed the end-to-end procurement strategy for Asset Management System, authoring the Approach-to-Market (ATM) pack with requirements. Compressed the RFP cycle from 6 months to 12 weeks.
Dept. of Justice & CS • RACV • Court Services Victoria
Legal
Lead Business / Product Roles
1/2020 - 1/2021
Fast-Tracked Cyber-Security & Digital Uplift Across Multiple Work-Streams
Charted the full asset lifecycle for xx fixed and mobile cameras, drafting maintenance and certification playbooks. Reducing reactive maintenance spend by 18%.
Integrated work-order data into the Asset Master system and launched live KPI dashboards (uptime, MTTR, defect recurrence)
Charted the full asset lifecycle for xx fixed and mobile cameras, drafting maintenance and certification playbooks. Reducing reactive maintenance spend by 18%.
Integrated work-order data into the Asset Master system and launched live KPI dashboards (uptime, MTTR, defect recurrence)
Royal Automobile Club of Victoria
Product Management / Strategy
Product Manager
1/2020 - 8/2020
Developed MaaS digital product with 138K downloads in FY2024 & iOS rating of 4.6/5
As Product Owner delivered features like Real time multi modal journey planning, Parking locator and Cyclist friendly bike maps.
Developed Agile rhythm by adopting Agile mindset and increased the delivery sprint velocity by 25%.
As Product Owner delivered features like Real time multi modal journey planning, Parking locator and Cyclist friendly bike maps.
Developed Agile rhythm by adopting Agile mindset and increased the delivery sprint velocity by 25%.