Functional Skills
Customer Relationship Management
Genetics
Sales Training
Revenue Growth
Sales Forecasting
Sales Enablement
Sales Operations
Business Development
Forecasting / Projections
Data Analysis
Strategic Planning
Project Management
Process Improvements
Marketing Analytics
Operations Management
Software Skills
Microsoft Excel
PowerBI
Smartsheet
Microsoft Office
Salesforce
Netsuite
Tableau
Salesforce Marketing Cloud
Salesforce Sales Cloud
Salesforce Pardot
SQL
Google Sheets
Microsoft PowerPoint
Microsoft OneDrive
Microsoft Word
Certifications
Six Sigma Black Belt
Sector Experience
Healthcare
Life Sciences & Pharma
Languages
English
Countries Worked In
USExperience
Independent Consultant (Self-Employed)
Management Consulting
Sales Operations Consultant / Fractional VP of Sales Ops
3/2025 - Present
Sales Operations Consultant / Fractional VP of Sales Ops
• Mar 2025 – Present
• Delivering Salesforce, CPQ, and Tableau solutions to optimize CRM visibility, forecast accuracy, and revenue planning.
• Supporting GTM strategy, sales enablement, and analytics for healthcare and diagnostics organizations.
• Available for project-based roles, interim leadership, or ongoing fractional support.
• Recent engagements include pipeline overhaul, enablement design, and executive dashboarding for scale-stage orgs.
• Mar 2025 – Present
• Delivering Salesforce, CPQ, and Tableau solutions to optimize CRM visibility, forecast accuracy, and revenue planning.
• Supporting GTM strategy, sales enablement, and analytics for healthcare and diagnostics organizations.
• Available for project-based roles, interim leadership, or ongoing fractional support.
• Recent engagements include pipeline overhaul, enablement design, and executive dashboarding for scale-stage orgs.
Baylor Genetics
Operations
Senior Director of Sales Operations & Enablement
10/2022 - 2/2025
• Drove 31.5% YoY revenue growth by aligning sales initiatives with strategic objectives.
• Implemented Salesforce CPQ, Tableau, and Definitive Healthcare, improving forecast accuracy and sales visibility.
• Built a dynamic sales forecasting model that enabled leadership to make timely, data-driven decisions.
• Expanded sales force by 115%, implementing processes and infrastructure to support scale.
• Developed and deployed sales enablement programs that improved quota attainment and new hire ramp time.
• Implemented Salesforce CPQ, Tableau, and Definitive Healthcare, improving forecast accuracy and sales visibility.
• Built a dynamic sales forecasting model that enabled leadership to make timely, data-driven decisions.
• Expanded sales force by 115%, implementing processes and infrastructure to support scale.
• Developed and deployed sales enablement programs that improved quota attainment and new hire ramp time.
Baylor Genetics
Operations
Director of Sales Operations & Enablement
2/2021 - 10/2022
• Led a team including Sales Ops Analysts, Salesforce Admin, L&D Manager, and Inside Sales.
• Spearheaded Salesforce adoption and advanced analytics to improve productivity and pipeline tracking.
• Created robust onboarding programs, accelerating time-to-quota and retention.
• Delivered 5.2% average quarterly revenue growth by aligning operations with business planning.
• Spearheaded Salesforce adoption and advanced analytics to improve productivity and pipeline tracking.
• Created robust onboarding programs, accelerating time-to-quota and retention.
• Delivered 5.2% average quarterly revenue growth by aligning operations with business planning.
AMERICAN MEDICAL TECHNOLOGIES INC
Operations
Director of Sales Operations
7/2015 - 2/2021
• Achieved 116% revenue growth and 63% increase in active accounts through analytics-driven initiatives.
• Designed nationwide Performance Improvement Program for 200+ reps.
• Played key role in scaling company to $200M acquisition through operational readiness and KPI alignment.
• Designed nationwide Performance Improvement Program for 200+ reps.
• Played key role in scaling company to $200M acquisition through operational readiness and KPI alignment.
Bryan W. Smith
Operations
Sales Operations Manager
4/2009 - 7/2015
• Improved performance metrics through custom sales optimization programs.
• Delivered 32% revenue growth through territory expansion and strategic forecasting.
• Delivered 32% revenue growth through territory expansion and strategic forecasting.
Bryan W. Smith
Sales
Sales Training & Development Specialist
4/2006 - 4/2009
• Developed clinical and sales training programs, contributing to 37% revenue increase.
• Aligned sales and clinical teams through education, tools, and support.
• Aligned sales and clinical teams through education, tools, and support.
Bryan W. Smith
Sales
Regional Account Representative
4/2004 - 4/2006
• Delivered 72% sales growth and 23% expansion in customer base.
• Conducted in-service training and field education to support product adoption.
• Conducted in-service training and field education to support product adoption.