Functional Skills

Performance Management
Organizational Design
Succession Planning
Compliance and risk
Leadership Development
Employee Retention
HR Management

Software Skills

Google Docs
Jira
Netsuite
SAP CRM
Salesforce
ServiceNow
Zendesk
Workday
SAP
Peoplesoft
ADP

Certifications

PHRProfessional in Human Resources
SHRM-CPSHRM Certified Professional

Sector Experience

Business Services
Healthcare
Manufacturing
Real Estate
Technology

Languages

English

Countries Worked In

US

Notable Clients

Cigna Healthcare
Georgetown University
Lowes
Progressive

Fortune 500

Experience

Microsoft Human Resources
Business Partner
5/2023 - Present
• Coach and advise leaders across Global Security, Corporate Facilities, Real Estate, and Contact Center teams on performance management, including progressive discipline, PIPs, and termination planning.
• Drive leadership development by onboarding new managers, role-playing difficult conversations, and facilitating training on inclusive communication, HR tools, and policy interpretation.
• Lead associate engagement efforts including survey readiness, result interpretation, and strategic action planning to strengthen team culture and trust.
• Partner cross-functionally with Total Rewards, Legal, and Talent COEs to align business structure, policy changes, and career development pathways with organizational goals.
• Analyze turnover, retention, and team data to identify trends, build narratives, and influence talent decisions tied to performance, risk, or team restructuring.
• Embed DEI principles into coaching and policy guidance, ensuring leaders consider fairness, equity, and associate well-being in team planning and decision making.

Amazon Human Resources
Business Partner
4/2020 - 1/2023
• Supported leaders across the Americas, Canada, and India on performance coaching, team feedback, and employee development plans — navigating cultural and policy differences across regions.
• Led employee relations investigations, conflict resolution, and performance-based separations with a focus on fairness, legal compliance, and business impact.
• Collaborated with Talent and DEI teams to implement wellness and inclusion programs, supporting broader engagement and psychological safety initiatives.
• Provided tailored leadership coaching during organizational transitions and workforce reductions, supporting morale while protecting brand and compliance integrity.
• Delivered reporting and insights around turnover, team engagement, and workforce planning to help senior leaders make people-first business decisions.

Akzo Nobel Human Resources
Sr. HR Generalist, Global Support
5/2016 - 3/2020
• Partnered with business leaders across Canada, India, and the Americas to manage employee relations matters, including investigations, conflict resolution, and policy enforcement — fostering a respectful, compliant, and inclusive workplace.
• Advised leaders on performance management processes including goal setting, feedback cycles, and performance review discussions to drive engagement and development across global teams.
• Oversaw onboarding and cultural integration for new hires across multiple regions, enhancing early retention and aligning employees to company values and processes.
• Led global mobility support, ensuring smooth employee relocation and immigration compliance in partnership with Legal and international HR teams.
• Managed regional benefits and leave programs, including open enrollment and LOA guidance, ensuring compliance across varying federal, state, and international requirements.
• Served as a subject matter expert on evolving HR compliance requirements, keeping business leaders aligned with global labor laws, documentation standards, and internal policy updates.
● ADDITIONAL PROFESSIONAL EXPERIENCE: