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Procter & Gamble
Human Resources
Sr. Manager Employee/Labor Relations Site Leader
5/2024 - 5/2025
Lead investigations related to employee grievances, workplace misconduct, and compliance issues across North America, ensuring thoroughness and adherence to legal standards. Review and update relevant policies to reflect best practices and legal requirements, minimizing organizational risk. Develop and implement labor relations strategies that align with organizational goals, resulting in improved employee engagement and reduced conflict. Regularly assess and update policies to support a positive workplace culture and ensure compliance with current labor laws. Collaborate with legal and compliance teams to address complex Employee Relations and Labor Relations issues, providing guidance on policy interpretation and application. Ensure that all policies are compliant with federal, state, and local regulations and effectively communicated to all employees. Conduct training sessions for managers and HR personnel on best practices for handling employee relations issues and conducting effective investigations. Incorporate updates on policies and procedures into training materials, ensuring all staff are informed of the latest guidelines. Analyze investigation outcomes and trends to provide actionable insights to senior leadership, enhancing the organization's approach to employee relations. Recommend necessary policy updates and changes based on data analysis to proactively address potential issues.
Procter & Gamble
Human Resources
Sr. Human Resource Manager
12/2021 - 5/2024
Lead and oversee complex senior-level multi-disciplinary HR initiatives and projects, encompassing various areas such as senior-level organizational design, workforce planning, strategic business partnerships, HR technology, data-driven people analytics and reporting, and people-centric organizational and process transformation. Collaborate closely with business leaders to identify the people-related needs, opportunities, and impact within the organization, and develop and implement effective solutions accordingly. Continuously identify business requirements and opportunities to improve HR programs, processes, and technologies, and proactively design and implement initiatives and solutions to enhance optimization and delivery of HR programs and processes. Drive the implementation of HR strategies and best practices throughout the organization as required. Conduct thorough investigations into workplace situations and demonstrate a deep understanding of labor and employee relations. Act as a senior-level HR business analyst and strategist, analyzing people-related data and analytics to identify trends and provide recommendations for effective people strategies. Take charge of overseeing, managing, evaluating, and presenting dynamic HR analytics models and insights for executive-level reporting and strategic recommendations
Chewy
Human Resources
Human Resource Business Partner
4/2020 - 10/2021
Ensure alignment of core HR functions with organizational goals and company strategy, overseeing projects and initiatives accordingly. Foster a performance-driven culture by developing effective performance management techniques, including coaching and counseling. Stay attuned to employee engagement and needs, gathering insights through off-boarding processes and exit interviews. Manage HR operations at our Distribution Center, offering comprehensive support to employees across various areas such as compensation, communication, onboarding/off-boarding, leave management, workers' compensation, benefits administration, HR data management, employee relations, immigration, and reporting. Provide guidance and coaching to team members on employment matters encompassing policy application, coaching and corrective action, leaves of absence, development plans, and terminations. Take charge of all site Employee Relations cases, ensuring compliance with regulations including Covid-19 protocols, OSHA guidelines, EEO regulations, FLSA regulations, ADA requirements, and FMLA provisions.
Walmart
Human Resources
Human Resource Manager
7/2019 - 7/2020
Effectively manage Client Services responsibilities, encompassing daily information and candidate data tracking, proactively identifying areas for improvement, providing prompt and accurate information to clients, resolving issues, actively participating in client meetings, and consistently maintaining a high level of customer retention and satisfaction. Play a key role in supporting the implementation of new or updated company processes, procedures, and system improvements. Develop and execute comprehensive training plans, including onboarding, ongoing education, and individual development plans. Foster the growth and development of team members through effective internal communications, engagement initiatives, retention strategies, skill development programs, and efforts to cultivate a positive organizational culture. Take charge of administering all aspects of the company's Worker's Compensation, unemployment, and FMLA claims, ensuring compliance with applicable regulations. Fulfill the role of the company's Equal Opportunity and Affirmative Action Officer, ensuring compliance with reporting requirements and maintaining organized and compliant personnel files.
Amazon
Human Resources
Human Resource Assistant
8/2017 - 7/2019
Engaging with candidates during the pre-employment process to ensure a smooth onboarding experience and facilitating interactive orientation sessions for new hires. Responsibilities include promoting positive relationships, resolving issues, and fostering a diverse and inclusive workplace. Additionally, the position requires managing Unemployment Notices, attending hearings, maintaining workers' compensation documentation, and educating employees on FMLA rights. Compliance with USCIS Form I-9 is ensured through regular audits.