Functional Skills
Software Skills
Sector Experience
Experience
HR, Marketing, Leasing, Legal using Cloud based tools, Oracle Fusion/EPM, RPA/IPA, Merchandising automation and optimizing store operations using Gen AI & Automation ○ Productivity and Sales Improvements across multiple areas with 700M+ AED impact ○ Latency improvements and Cost reduction (including staff optimization) of around 30%-40%
• Leading Design, Development and Deployment of in-house merchandizing tools (on AWS) including AI driven: Auto Replenishment, Auto Allocation, Assortment Planning & Optimization and Pricing Optimizations for all fashion and accessories brands in the Group ○ 10x-20x productivity increase along with margin/sales increase by up to 15%-20%
• Leading Generative AI based product deployments for Hiring Acceleration, Chatbots, Fashion Design, Marketing creatives and Legal ○ Productivity increase by around 20x - 30x along with latency and throughput improvements
• Video Analytics and Intelligent Tag Analytics for optimizing in-store inventory placement, customer-staff interaction, compliance checks, sales staff optimizations, heat map analytics, offline sales funnel analytics including trials ○ Sales improvement up to 8% and interaction rate and conversion rate improvement by 2%-5%
CTO role: Led and managed a 150-person team for design and development of a comprehensive Generative AI driven tutoring platform for K12 Maths, leveraging Language Foundation models, NLP, Computer Vision, and Recommendation models.
• Architected a low-code platform for interactive problem-solving and cybersecurity compliance (SOC2, FERPA).
• Led cloud-mobile hybrid design and development of Multilingual (8 languages) messaging and sticker recommendation solution leveraging Deep Learning models with real-time latency and very high throughput for around 10M users (MAU) ○ Won AAAI 2020 Deployment Award and paper published in AI Magazine (2022)
• Deployed AI-driven features for customer support, Text2SQL, Text/Image to 3D generation, and gaming app development.
• Published 40 patent applications in Metaverse, AI, Agentic Customer Support and Messaging Recommendation
● $200M transactions) and personalization for online travel, achieving 10-15% ROAS gains and 3%-5% margin improvements
• Led design, development and deployment on AWS of Voice and Text bots for flights and hotels B2C business use cases: flights discovery, AR driven hotels discovery, Call center automation (60% calls, 35% cost reduction), Automatic Email response system for B2E
• Led Design, development and deployment on AWS of Deep Reinforcement Learning based keyword bidding algorithm on Google Adwords platform for improvements in Impressions and Clicks by 35%, conversions by 10% and reduction in CPA by 15%
• Anti Fraud Analytics: Premium Number Fraud, Simbox Fraud, Data Fraud using Outlier detection and Supervised Learning (multi-class classification)
• Roaming Analytics: Travel Prediction using Deep Belief Networks (DBNs) and Time Series modeling, Contextual Campaign (Collaborative Filtering) using semi-supervised and unsupervised learning with noisy data
• Published 45+ research papers in top international conferences and journals and 20 US patents
• Awarded multiple patents and recognitions for advancements in Machine Learning and AI, Distributed scheduling, Collaborative Filtering, and multi-core Architecture optimization.