Leading strategic assurance transformation initiatives across delivery setup, operational enablement, and governance.
- Led delivery team setups impacting 250+ roles across multiple service lines, with structured onboarding, governance frameworks, and stakeholder reporting packs.
- Conducted Lean reviews across Control Assurance, ICP, and ERA functions, identifying non-value-added steps and streamlining workflows.
- Delivered High Performance Team assessments, capacity tracking studies, and skill matrix evaluations to align operational capabilities with strategic goals.
- Designed PMO tools including automated planners, dashboards, and standardized templates to enhance execution and visibility.
- Implemented KPI frameworks, huddle maturity models, and visual management systems to improve team performance and transparency.
- Deployed Alteryx workflows, Power BI dashboards, and Excel macros to automate ICP and ERA processes, saving 2,000+ hours annually.
- Enabled WalkMe integration, chatbot solutions, and video SOPs to enhance user experience and reduce support dependency.
- Strengthened knowledge management through role-based checksheets, centralized FAQs, and onboarding governance.
- Authored strategic communication materials including newsletters, transformation updates, and leadership decks.
- Collaborated with UK, India, and Israel teams to align transformation goals and drive adoption across global audit enablement functions.

- Experience of managing a range of complex, transformation projects from project start up through to project closure.
- Delivering through standard PM methodologies and processes (e.g. for planning, reporting) and help drive adoption throughout the business unit
- Utilizing appropriate and repeatable technology solutions to support high quality, efficient outcomes, such as ‑ Power BI, advanced analytics and other PMO tools, etc.
- Strong communicator at connecting the dots at the organization, strategy and project levels
- Developing robust and trusting relationships across all lines of service and our external stakeholders
- Maintain Project team leadership with the ability to mobilise, inspire, and lead the team.
- Preparation of project reports including status reports, RAID logs and project dashboards, tracking and analysis of budgetary information across the full project portfolio.

Secondment to Israel for setting up PMO practice with EY Israel.

On Leave (Sabbatical) - Health and well-being

- Responsible to manage a portfolio of clients and be responsible for the timeliness and quality of the work of the Global shared services team serving that client.
- Coordinating with the audit teams across the globe to collect the audit documents for group audit purposes.
- Responsible to work on increasingly challenging engagements, in order to gain the experience and skills needed to manage a portfolio.
- Responsible to run multiple engagements and team members simultaneously and also to collaborate with the onshore engagement team to identify critical project outcomes, work products, barriers to success, and changes in expectations or scope.
- Responsible to build relationships with on-site and overseas colleagues, explaining issues clearly, escalating and resolving problems appropriately.
- Responsible to contribute a positive team environment by demonstrating consistent commitment and optimism toward work challenges

- To build and develop knowledge base of Companies, Candidates and various industry sub- Segments specific to practice group across the globe.
- Primary profile creation for A-Level Executive Search/Selection.
- To search online databases for reports. Track & update the relevant company. Working on online Databases like Xing & LinkedIn.
- Responsible for coding Candidate's Job activity, business sector and company's practice groups.
- Training and mentoring the new joiners.
- Assisting internal clients particularly for Spanish Speaking offices.
- Assist global researchers and consultants in research requests and projects

- Attracts potential customers by answering product and service questions; suggesting information about other products and services.
- Opens customer accounts by recording account information.
- Excellent ability to analyze the needs of customers and offer appropriate solutions.
- Manage formal and informal requirements analysis meetings.
- Answering the emails and phones calls of potential and current clients.
- Cold calling to arrange meetings with potential customers

- Reconcile any discrepancies or errors identified by conversing with employees and/or clients
- Suggest changes or improvements to increase accuracy, efficiency, and cost reductions.
- Report any troubling discoveries or suspicion of wrongdoing to the proper authorities
- Review and adhere to department budgets
- Perform routine calculations to produce analyses and reports as requested by the Partner