Functional Skills
Business Analysis
Business Operations
Change Management / Org Design
Project Management
Program Management
Process Design / Re-engineering
Strategic Planning
Operational Efficiency
Operational Risk Management
Organizational Design
Leadership Development
Talent Acquisition
Content Strategy
Customer Relationship Management
Marketing Automation
Software Skills
Amazon Marketplace
Artificial Intelligence
Basecamp
Canva
Content Management Systems (CMS)
Data visualization
Google Analytics
Google Docs
Google Sheets
Microsoft Excel
Monday
OpenAI
Shopify
Smartsheet
WordPress
Certifications
Six Sigma Green Belt
Sector Experience
Business Services
Consumer Goods
Manufacturing
Technology
Travel & Hospitality
Languages
English
Countries Worked In
CA USCase Study
Case Studies
Turning Chaos into Clarity—Building a Scalable PMO from the Ground Up
Social & Public Sector
Project Management
Process Design / Re-engineering
Operational Transformation
Digital transformation and operational scaling inside a legacy family-run business
Manufacturing
Digital Transformation
Change Management / Org Design
Strategic Planning
Notable Clients
Cars.com
Chick Fil A
Crump Insurance
Rush's
Big 4 Accounting
Fortune 500
Top Consulting Firms
Experience
Velocity Advisory Group
Management Consulting
Director of Project Management
1/2022 - 6/2025
Built and institutionalized a scalable PMO model for multiple clients, driving faster execution and stronger cross-functional alignment. Introduced data-backed profitability models that increased enterprise project margins by 22%. Frequently engaged by CEOs and boards to realign organizational structures with strategy—anchoring transformation efforts in measurable KPIs and repeatable systems.
Pendleton Family Brands
Operations
Head of Enterprise Projects & Digital Experience
1/2021 - 1/2025
Orchestrated company-wide digital initiatives that lifted brand visibility by 20% and reduced cross-functional delivery friction. Led data-driven GTM campaigns that boosted acquisition by 15% and improved ROI by 25%. Unified product, operations, and marketing under shared OKRs—accelerating throughput, alignment, and ownership across initiatives.
Deloitte
Operations
Operations Consultant
1/2019 - 1/2021
Spearheaded enterprise-wide redesigns for Fortune 500 clients, leading global rollout strategies and change readiness across regions. Designed cultural alignment frameworks that evolved into board-level reporting and employee engagement tools. Uncovered new revenue opportunities and operational efficiencies through targeted process audits and executive coaching.
CULINARYLOCAL.COM
Product Management / Strategy
Editor
1/2017 - 1/2019
Led editorial and production strategy, increasing content output by 25% and improving reader retention by 15%. Translated audience analytics into a high-impact content roadmap that directly supported digital growth and brand authority.
Vintage New York
Product Management / Strategy
Founder & Chief Executive Officer
1/2015 - 1/2017
Scaled a B2B education brand to 30% YoY revenue growth by implementing streamlined operational systems and forging strategic, high-yield partnerships. Built sustainable infrastructure—across finance, marketing, and operations—that positioned the company for scalable, long-term growth.
Hilton Worldwide Holdings
Operations
Director, Food & Beverage
1/2013 - 1/2015
Managed three high-volume venues, increasing customer satisfaction scores by 15% and maintaining perfect operational audits. Reduced operating costs by 10% through SOP redesign, while boosting team productivity with hands-on coaching and performance systems.
Nonna's Trattoria
Customer Service
Restaurant Manager
1/2007 - 1/2013
Increased annual revenue by 20% by aligning strategic marketing with streamlined service operations. Drove a 25% increase in reservations through tech-enabled optimizations and targeted customer experience enhancements.