Experience

Northeastern University Other
Adjunct Faculty
6/2013 - Present
Teach social media, consumer behaviors, and intercultural communication classes online.
Conduct social media and e-commerce research.
Constant Contact Marketing
Senior Researcher, Customer Insights
10/2015 - 2/2017
Conduct Customer Insights Research
Design Survey Questionnaires
Collect Data
Analyze Data by Using SPSS
Make Power Point Decks with Strategic Recommendations
Gallup Management Consulting
Research Advisor/Consultant/Global Analytics Researcher
6/2012 - 10/2015
I mainly performed analytics and consulting roles for world poll and marketplace consulting practice. My job responsibilities include:

• Analyze world poll data
• Form and test hypotheses to help clients understand customers’ media and service usage behaviors
• Analyze marketplace panel data, such as social media panel data
• Write research reports with strategic recommendations
• Make internal/external communication documents, such as Power Point decks and white papers
Tradix Management Consulting
Consultant
7/2010 - 12/2010
Responsibilities included:
• Provide management analysis and recommendations on international organizational communication and international marketing,
• Create a corporate profile
• Conduct focus group interviews to get feedbacks about the company’s products