Functional Skills

Sales Enablement
Instructional Design
Communications
Operations Management
Collateral Development
Leadership Development
Sales and Operations Planning (S&OP)
User Experience Design (UX)
Transportation Management Systems (TMS)

Software Skills

Articulate 360
Adobe Captivate
Adobe Creative Cloud
Adobe Illustrator
Adobe XD
Canva
Camtasia
Storyline 360
Smartsheet

Sector Experience

Business Services
Consumer Goods
Retail
Technology

Experience

Remote Design
Instructional Designer
10/2021 - 9/2024
• Designed and launched over 200 comprehensive training programs for sales enablement, products, operations, and Human Resources, driving key company metrics.
• Led end-to-end content development using the ADDIE model, creating eLearning modules, videos, job aids, quick reference guides, VILTs, and presentations, from needs analysis to evaluation.
• Developed metric-driven evaluation strategies, achieving an average training effectiveness score of 94% and a learner-reported relevancy score of 91%.
• Conducted performance gap analysis and aligned learning solutions with business strategy and brand guidelines.
• Partnered with subject matter experts across teams to simplify complex topics, creating engaging content tailored to diverse audience needs that increased learner comprehension and training effectiveness.
• Led the Spanish translation of onboarding curriculum, secured executive buy-in, and established a streamlined translation process, and implementation plan.

Remote Design
eLearning Developer
11/2020 - 10/2021
• Designed and developed interactive training modules using Articulate Storyline, Rise, Camtasia, and Vyond, increasing learner engagement by incorporating scenario-based learning, micro-learning, and gamification.
• Ensured all deliverables met accessibility standards, improving inclusivity and learner satisfaction.
• Managed and optimized the Learning Management System (LMS), streamlining content delivery and enhancing the overall user experience, leading to increased course completion rates.

VIPKID Design
Curriculum Designer
9/2018 - 10/2020
• Developed and optimized global onboarding curricula, increasing self-led teacher training completion by 10%.
• Produced job-aids, demos, and presentations that improved onboarding efficiency.
• Established a style guide for consistent training content, streamlining course development.

Remote Corporate Strategy & Development
Training Facilitator
9/2017 - 8/2018
• Facilitated webinar-based training on learner-centered methodologies and rubric-based evaluation.
• Analyzed feedback and adjusted content to continuously improve training deliver