Functional Skills

Business Development
Business Planning
Sales Strategy
Customer Relationship Management
Program Management
Project Management
Customer Service
Real Estate Investing

Software Skills

Salesforce
FinancialForce

Sector Experience

Healthcare
Life Sciences & Pharma
Real Estate

Countries Worked In

CA US

Notable Clients

Amerihealth
AstraZeneca
CSL
Pfizer
Big 4 Accounting
Top Consulting Firms

Experience

VYNAMIC Management Consulting
Account Manager
9/2011 - 9/2025
• Scaled a single-consultant relationship into a $8.5M/year strategic account across 50+ pharma projects.
• Built and led a 20+ member cross-functional team across clinical ops, R&D, PV, and commercial.
• Oversaw all sales, delivery, and client relations for the account; led annual strategy and team planning.
• Supported Moderna's global COVID-19 vaccine rollout in 50+ countries.
• Led enterprise-wide systems projects for Amerihealth (HealthEdge rollout) and Independence/Highmark (process consolidation).
• Influenced Vynamic's national expansion through business case development and client growth initiatives.
Computer Aid, Inc. Management Consulting
Project Manager
8/2010 - 8/2011
• Mobile iPhone sample ordering system via Epocrates integration.
• Sales force coaching platform development.
• Target list automation for improved HCP engagement.
DDM PROPERTIES Other
Owner / Investor
1/1999 - 12/2008
• Managed sourcing, acquisition, and sale of 30+ rental units.
• Delivered 10–40% annual returns via creative financing and deal structuring.
• Personally sold 26 properties with 21% average annual ROI.
• Led subdivision of 27-acre parcel, coordinating with legal, engineering, and environmental stakeholders.
Deloitte Management Consulting
Senior Manager, CRM Practice
11/1998 - 11/1999
• Led Siebel CRM integration for 6,000+ agents at Chase; directed technology strategy and delivery.
Accenture Management Consulting
Manager, CRM Practice
7/1995 - 10/1998
• Delivered call center transformation for Ford in Toronto; managed $3.5M budget and systems integration.
• Built showcase customer service center for 300+ reps and 50 support staff.
Computer Aid, Inc. Information Technology
Systems Consultant
9/1991 - 7/1995
• Network Administrator; created file transfer guide for 1,500+ users.